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help need dealing with samsung

  • 18-01-2011 5:16pm
    #1
    John Mason
    Hosted Moderators Posts: 10,661 ✭✭✭✭


    i bought a new samsung netbook on 9th january 2011 in Bahrain - it has an international warrenty.

    on the 15th january 2011, the charger stopped working, no power going into the brick.

    i tried a different lead an still no power.

    so i emailed samsung through their website on the 15th january 2011 - no response.

    i telephoned them today and got through to an american call centre, where the girl couldnt understand a word i said.

    i called back when got home, aftet 20 mins on the phone, there i was told they would have to pick up the netbook and charger and send it their repair centre and it would be 10 working days before i got it back.

    the 2nd girl couldnt find the serial number or reference number, so she put me on hold and then hung up on me :mad::mad::mad::mad:

    does anyone have a phone number of samsung ireland ? where i can speak to some in ireland ?

    thanks

    IB


Comments

  • #2
    karl75
    Registered Users, Registered Users 2 Posts: 202 ✭✭karl75


    012933158 noel they are based in sandyford ind est samsung ireland


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