Crazy connection issues today (3g)

Saadyst

Had this one or two times before, but never this bad.

Basically my phone (HTC Desire, Meteor) is on wi-fi as I'm leaving the house, and somewhere on the way to work I'll turn wi-fi off, and switch on the mobile network. Always worked like a charm.

Today however, it just refused to connect. Can call and text fine, just can't get on the internet. Sometimes it'll come back, only to time-out randomly and then drop out totally. It'll still show that it's connected.



What I've tried:

Tried airplane mode on, then off to reset the connections.. no joy.

Reset the APN to defaults and it didn't immediately do anything, but after a while it did work. Then it failed again.
Wireless is off.

When I tick the "mobile network" check box, it seems to just jump immediately to "Use phone for data connection when wi-fi is unvailable" - doesn't seem to try and connect at all.

I uninstalled 3g watchdog (which has been working fine ever since I got the phone, but worth a shot), no difference.

Tried GSM auto (prl) setting, no difference.

If I tap the mobile network check box twice rapidly, it'll actually try to connect, sometimes telling me "connection failed" before going back to the "use phone for data connection when wi-fi is unavailable" message.

This is really infuriating me, been trying to solve this to no avail all day.

Any ideas from anyone?

Pimp Ninja

Looks like we are not the only ones

http://boards.ie/vbulletin/showthread.php?t=2056145343

Everything the OP has described is happening to me since this afternoon.

HTC Legend
Meteor.

The wording is the same, as well as the intermittent 'working' periods.

Pimp Ninja

Seems to be working now... although I have now moved about 20 miles from where it was not working... maybe something with the mast I was on?

LukeS_

I don't think it's anything got to do with you, it's Meteor. I think. I know numerous people that have being having problems with Mobile Connection on their HTC device. It just comes and goes. Slighty worrying at the amount of people I've heard this happening to.

I don't think there's anything you can really do to help it.

Saadyst

Well, same nonsense today. Had virtually no mobile internet since yesterday morning.

Saw something interesting tho while I was tinkering around. If you dial the following:

*#*#4636#*#*

You get to the "testing" screen. Tap phone information. After the IMEI it says phone number... it's a mobile number, but not mine - any idea what that's about? Is it perhaps the original default number on the SIM?

Pimp Ninja

Back in work today, same shennanigans - no 3g connection available on the desire.

There is a Desire HD on Vodafone working without issue, and a Wildfire on e-Mobile also working with no problems.

I have a workaround -
Menu - Settings - Wireless & Networks - Mobile Networks -
Change Network Mode from GSM/WCDMA Auto to GSM Only and I get an Edge connection.

If I put it on WCDMA only or GSM/WCDMA Auto I get no connection.

The handset itself works for calls & texts on either setting.

Saadyst

Pimp Ninja wrote: »

Back in work today, same shennanigans - no 3g connection available on the desire.

There is a Desire HD on Vodafone working without issue, and a Wildfire on e-Mobile also working with no problems.

I have a workaround -
Menu - Settings - Wireless & Networks - Mobile Networks -
Change Network Mode from GSM/WCDMA Auto to GSM Only and I get an Edge connection.

If I put it on WCDMA only or GSM/WCDMA Auto I get no connection.

The handset itself works for calls & texts on either setting.

Genius man, utter genius. I assume this won't be as good as 3g and so on, but it'll allow me to get a a few things done for now.

Thanks!

Pimp Ninja

Saadyst wrote: »

Genius man, utter genius. I assume this won't be as good as 3g and so on, but it'll allow me to get a a few things done for now.

Thanks!

Yeah the connection will be slower, but it works.
I hope meteor/e-mobile sort out whatever the problem is.

thesandeman

Im not on Android but using a w995 on Vodafone.
Was having the exact same problem since Saturday. Seems to be ok so far this morning though.
Its a real nuisance if Im typing something really long only to be told at the end that I dont have a connection.
Im in Galway. Wonder if its region specific?

Hi All,

So I called Meteor and spoke to someone helpful. They said this is a known issue and to resolve it do the following: (i'm halfway through so not sure it works yet)

1. Open internet
2. Goto Settings
3. Clear cache
4. Save ?
5. Turn off phone for 5 minutes
6. Have pie
7. Turn on phone.

I'm at 6 above - will report again if it works!






note: Pie is optional

Saadyst

Deleted User wrote: »

Hi All,

So I called Meteor and spoke to someone helpful. They said this is a known issue and to resolve it do the following: (i'm halfway through so not sure it works yet)

1. Open internet
2. Goto Settings
3. Clear cache
4. Save ?
5. Turn off phone for 5 minutes
6. Have pie
7. Turn on phone.

I'm at 6 above - will report again if it works!






note: Pie is optional

Sounds dubious.. what has the internet browser to do with the connection? They're both seperate..

Or maybe they're intertwined on Android.

Fingers crossed anyway.

I can confirm that this has not worked.

I'm going to give it another try to be sure and then will call meteor again.

It sounded like a bit of a "have you tried restarting your PC" type of sollution but I don't know jack about phone technology.

long_b

fixed my Meteor data issue on me N82 just now - thanks OP !

So I called Meteor again - got the same helpful person. They said that the fix they gave me works, but that the 3G network is also experiencing problems and that they hope to have this resolved today.

I said will they be sending me a free phone cover for the inconvenience.

She lol'd.




... think I might be in there tbh,.

thomasoreilly

No 3G all day, using GSM/Edge, thought it was just me, searched and found this thread in case network issue...

Deleted User wrote: »

1. Open internet
2. Goto Settings
3. Clear cache
4. Save ?
5. Turn off phone for 5 minutes
6. Have pie
7. Turn on phone.

Weird solution, didn't have Pie :-( but worked for me, didn't think it would!

HTC Hero 2.1, Meteor

MiCr0

Meteor_Mobiley wrote: »

Hi Guys, if you are having an issue accessing Data, change Network Mode from GSM/WCDMA Auto to GSM Only and you'll get EDGE. Update soon.

http://twitter.com/#!/Meteor_Mobile/status/25561638992093184

Saadyst

Well, did seem to be ok on GSM only, and finally switched back to GSM/WCDMA auto and it was working fine last night adn this morning.

However, seems to have died again. Although it does seem to connect, and the arrows / data counters seem to indicate a connection, but no apps etc work, including Internet.

Now I've received a Network Error for the first time on my phone in the web browser trying to get to google

dns_server_failure
Your request could not be processed because an error occurred contacting the DNS server.

So I guess it's a different problem.

Saadyst

Ah, seems that www.meteor.ie just went down also.

http://www.downforeveryoneorjustme.com/meteor.ie

Gryzor

I'm down too all day today (Meteor), no connectivity at all on 3G or edge, seems they are working on it..

Edit: Appears to be back up now...

hashimjamal

Guys,

We are moving in wrong direction.

This problem has nothing to do with Mobile service provider settings.

I have Widlfire on v2.2.1 and I am also facing this problem.

I always get the error : Use phone for data connection when Wi-Fi is unavailable

and yes, this is an error and not any functionality built in to android.

Now if you say that my settings are corrupted, then why I am able to connect to internet when I start Portable Wi-Fi hotspot, my data connection connects seamlessly while on wifi tethering.......

Does any body have got idea on this.

MarcusFenix

Same issue with iphone 4 on meteor, 3g is up at top of screen but not working for anything, no background services, i did drop it but not a bad bang, i presume if it was a hardware issue i wouldnt get 3g symbol at top!?

hoping its just something wrong with meteor just for the evening, balls!!

Gryzor

MarcusFenix wrote: »

Same issue with iphone 4 on meteor, 3g is up at top of screen but not working for anything, no background services, i did drop it but not a bad bang, i presume if it was a hardware issue i wouldnt get 3g symbol at top!?

hoping its just something wrong with meteor just for the evening, balls!!

down in limerick aswell...probably not your phone...

long_b

Gryzor wrote: »

MarcusFenix wrote: »

Same issue with iphone 4 on meteor, 3g is up at top of screen but not working for anything, no background services, i did drop it but not a bad bang, i presume if it was a hardware issue i wouldnt get 3g symbol at top!?

hoping its just something wrong with meteor just for the evening, balls!!

down in limerick aswell...probably not your phone...

Down in Kildare too - they're a little too fond of their sneaky otages if you ask me

Kev.

Mine is down as of tonight, GalaxyS and Meteor

long_b

... And back now

Gryzor

Gone again, or just me??