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Strange Problems - Sony Zylo W21

  • 04-01-2011 8:09pm
    #1
    Flesh Gorden
    Registered Users, Registered Users 2 Posts: 1,301 ✭✭✭


    I've a Sony Zylo W21 slider phone bought back in September 2010 from Vodafone's online store

    when slid up no buttons respond

    it started after a charge two weeks ago with buttons on the left side beside the usb port not working
    but now includes all buttons excluding numbers when slid up

    today, the phone has started to randomly fade to black and the screen won't respond
    with me having to turn the phone off and on again


    Has anyone ever had or heard of these problems?



    I keep it in a silicone slip case to protect the screen so it hasn't been abused

    hopefully I can get it repaired under warranty


Comments

  • #2
    Davy
    Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    It sounds like the ribbon is partly damaged, it can happen from poor design, as the slider is open and shut over time, its slowly doing damage, shouldn't go this quick, and I cant see any problems with it fixed for free under warranty.

    You can either go instore to vodafone, or send it to MPRC in sandyford.


  • #3
    chrislad
    Registered Users, Registered Users 2 Posts: 8,324 ✭✭✭chrislad


    Known issue. Faulty flex on the phone. As Davy said, MPRC or Fonemenders, or the shop you bought it from can post it for you. MPRC charge a walk in fee, so it's cheaper to get the shop to send it for you.


  • #4
    Flesh Gorden
    Registered Users, Registered Users 2 Posts: 1,301 ✭✭✭Flesh Gorden


    Thanks lads, off to vodafone I go


  • #5
    thebuzz
    Registered Users, Registered Users 2 Posts: 654 ✭✭✭thebuzz


    Flesh Gorden wrote: »
    when slid up no buttons respond

    it started after a charge two weeks ago with buttons on the left side beside the usb port not working
    but now includes all buttons excluding numbers when slid up

    today, the phone has started to randomly fade to black and the screen won't respond
    with me having to turn the phone off and on again
    Exact same thing happened to me after about 4 months. Left it into shop, was fixed and sent back in just over a week.


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