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Can i get a refund

  • 19-12-2010 11:31pm
    #1
    dave1982
    Registered Users, Registered Users 2 Posts: 4,604 ✭✭✭


    Just to be clear there is no fault with the item i bought.

    My question is i bought a camera as a gift for someone for Christmas i paid 129 euro for it.I later seen same camera on sale else where for 79 euro.

    Can i get a refund off the shop the shop i paid 129 if there is nothing wrong the camera?

    It's a 50 euro difference and 50 is a lot now

    Thank's for taking time to read


Comments

  • #2
    P_1
    Registered Users, Registered Users 2 Posts: 14,681 ✭✭✭✭P_1


    The shop has no obligation to give you a refund for a 'change of mind' return. Some places might, some will either offer you an exchange or store credit. I'd say your chances of getting your cash back are rather slim.


  • #3
    dave1982
    Registered Users, Registered Users 2 Posts: 4,604 ✭✭✭dave1982


    pithater1 wrote: »
    The shop has no obligation to give you a refund for a 'change of mind' return. Some places might, some will either offer you an exchange or store credit. I'd say your chances of getting your cash back are rather slim.

    Yeah thought that,thank's for such a fast reply.So much for buying local :rolleyes:


  • #4
    coraf
    Registered Users, Registered Users 2 Posts: 3 ✭coraf


    pithater1 wrote: »
    The shop has no obligation to give you a refund for a 'change of mind' return. Some places might, some will either offer you an exchange or store credit. I'd say your chances of getting your cash back are rather slim.


    I work in retail and if you have your receipt you will get a full refund . They could ask you why you are takingnit back you shouls say just not suited .


  • #5
    XxMCRxBabyxX
    Moderators, Education Moderators Posts: 7,441 Mod ✭✭✭✭XxMCRxBabyxX


    coraf wrote: »
    I work in retail and if you have your receipt you will get a full refund . They could ask you why you are takingnit back you shouls say just not suited .

    That all depends on the goodwill of the store. They aren't under any obligation to refund you.
    I have also worked in various retail stores and studied contract law last year.
    And let the store know of the price difference! It may even convince them to lower their prices! :)


  • #6
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    coraf wrote: »
    I work in retail and if you have your receipt you will get a full refund .

    Might get a refund would be more accurate. It all depends on the store policy, but there is no requirement to give one.


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  • #7
    tommy21
    Closed Accounts Posts: 2,419 ✭✭✭tommy21


    From my time in retail, we would offer an exchange in this case but the money would not be returned outright. Different shop, different policy.


  • #8
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    As there is no fault with the camera, this situation is entirely at the shop's discretion. There is no harm in trying to see if the shop will refund you, but be prepared that they may not. They may also offer you a credit note or an alternative product. Or they may allow you nothing.

    Have you considered selling the camera on adverts.ie or eBay instead?


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