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Help, lost receipt!

Comments

  • #2
    Miaireland
    Registered Users, Registered Users 2 Posts: 4,065 ✭✭✭Miaireland


    Did you give your details to the shop when you were buying it? If you did they would probably be able to trace it on computer.


  • #3
    BengaLover
    Registered Users, Registered Users 2 Posts: 2,090 ✭✭✭BengaLover


    No. Im just asking from a consumer rights point of view.
    I know i have the right to return it, but without a physical proof of purchase where do I stand..


  • #4
    GerardKeating
    Registered Users, Registered Users 2 Posts: 7,804 ✭✭✭GerardKeating


    BengaLover wrote: »
    No. Im just asking from a consumer rights point of view.
    I know i have the right to return it, but without a physical proof of purchase where do I stand..

    How did you pay for the item, if card then you do have a proof of purchase


  • #5
    BengaLover
    Registered Users, Registered Users 2 Posts: 2,090 ✭✭✭BengaLover


    Yes, actually it was card.. but wouldnt it take ages to get proof of this transaction?


  • #6
    GerardKeating
    Registered Users, Registered Users 2 Posts: 7,804 ✭✭✭GerardKeating


    BengaLover wrote: »
    Yes, actually it was card.. but wouldnt it take ages to get proof of this transaction?

    Monthly Statement or a screen shot from online banking.


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  • #7
    [Deleted User]
    Posts: 50,630 ✭✭✭✭ [Deleted User]


    I read on another thread here before that credit card statement is not proof of purchase because you could have bought anything. Just FYI.


  • #8
    GerardKeating
    Registered Users, Registered Users 2 Posts: 7,804 ✭✭✭GerardKeating


    Deleted User wrote: »
    I read on another thread here before that credit card statement is not proof of purchase because you could have bought anything. Just FYI.

    Yes and No.

    The same could be said of the actual till receipt, unless it actually contained the serial No of the item sold.

    The original receipt/invoice is not the only acceptable (despite what shops say) proof of purchase.


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