If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Laptop Repairs in Dublin

SarahMollie · 2010-11-22 13:39:17

Hi, I hope you can help me Last night, I started having trouble with my laptop, I noticed new programmes on my desktop, one apparently security and the other called 'createdisk' It was asking me to defragment my computer, and then said it couldnt solve my problems and was asking me to buy a licence. Obviosuly this made me…

22-11-2010 1:39pm

#1

SarahMollie

Closed Accounts Posts: 2,843 ✭✭✭

Join Date: November 2010

Posts: 2746

Hi, I hope you can help me

Last night, I started having trouble with my laptop, I noticed new programmes on my desktop, one apparently security and the other called 'createdisk' It was asking me to defragment my computer, and then said it couldnt solve my problems and was asking me to buy a licence.

Obviosuly this made me highly suspicious, and I didnt purchase anything, but then windows msgs were popping up telling my that my RAM was critically low and that my hard disk was suffering a critical failure.

Does anyone know if I likely have a virus, or if theres anything I can do to sort this out?

Also, if there are are good and trusted laptop repair centres in dublin that would be great. Its a Sony VIAO running on Windows Vista, aprox 18months old.

0

Comments

#2 22-11-2010 1:52pm

bhickey

Registered Users, Registered Users 2 Posts: 1,340 ✭✭✭

Join Date: May 2005

Posts: 1332

SarahMollie wrote: »

Last night, I started having trouble with my laptop, I noticed new programmes on my desktop, one apparently security and the other called 'createdisk' It was asking me to defragment my computer, and then said it couldnt solve my problems and was asking me to buy a licence

Something like this thread perhaps? It's a virus alright but you'll probably be able to remove it yourself.

Try these removal instructions here

0
#3 22-11-2010 1:56pm

Doodee

Registered Users, Registered Users 2 Posts: 6,421 ✭✭✭

Join Date: July 2000

Posts: 5994

try www.compfix.ie

0
#4 22-11-2010 2:38pm

SarahMollie

Closed Accounts Posts: 2,843 ✭✭✭

Join Date: November 2010

Posts: 2746

Great, Ill give them a call. Have you used this company before?

I think fixing it myself is beyond my limited IT capabilities, so cheers for the advice!

0
#5 22-11-2010 7:32pm

[Deleted User]
Posts: 0 ✭

Join Date: -

Posts: 0

Fix it yourself, they will charge you a joke for re installing an os.

0
#6 22-11-2010 7:45pm

spyderski

Registered Users, Registered Users 2 Posts: 1,270 ✭✭✭

Join Date: April 2009

Posts: 1218

try Compuworld in Dun Laoghaire - I use them a lot & they're very good. Prices seem to be OK, not the cheapest, but there or there abouts. www.compuworld.ie

0
Advertisement
#7 10-01-2011 5:12pm

thebigbiffo

Registered Users, Registered Users 2 Posts: 2,941 ✭✭✭

Join Date: May 2010

Posts: 2866

compfix.ie just quoted me €50 cheaper than anywhere else for a laptop repair. i'll post up whether the job sufficed but the quote was by far the best + they collect and return!

0