Question

TangyZizzle

What has been the impact of communications technology on retail and has this impact in your opinion, been positive?

coylemj

Are you expecting one of us to write your school project for you?

TangyZizzle

I am.

spider guardian

Which retail sector? If you are thinking of the communications sector then I would say it has been fairly positive.

TangyZizzle

I know myself that its been fairly positive, but need info to back this up. Problem is, I dont have the first clue on where to start searching for this info

spider guardian

Seems like a very general question! Start with the basics, almost any aspect of life in general that has been improved by communications technology could be applied to retail. For example, payments have been simplified by CT, where years ago you would have had to bring cash everywhere you can now bring a little piece of plastic that will allow the merchant to receive payment without having to handle large amounts of cash and all the costs that brings, such as security.

A large retailer can have a better idea of what amount of stock they are carrying, and communication technology can allow this to be stored in a central database.

CT (phones, short-distance radios) can allow personnel to communicate with each other quickly and easily.

So as far as the impact on retail, it has made it more efficient and has helped with bringing costs down, so making it a better experience for the customer. Everything in retail is about keeping the customer happy.

Maybe a few of these points can set you on the right path. Google won't answer everything for you unfortunately!