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broken screen X-fi2

  • 12-11-2010 10:19am
    #1
    [Deleted User]
    Posts: 0 ✭


    My sister cracked the screen in her Creative Zen X-fi2. Now it looks cracked, but you cannot feel a crack. It seems to be beneath the surface layer of the screen.
    I got in contact with Creative and they say its no longer under warranty due to accential damage. she never dropped it but fair enough, its hard to explain that a cracked screen wasn't out fault. They also wont repair it for a cost as it "wouldn't be worth their while." They cant even put me in contact with someone who will.

    Iv searched the interweb and cant find anyone who will fix it. Does anyone know of a conpany that repairs them?
    I can't even find a replacement screen so I can have a go at it myself. Anyone know where I could buy one?


Comments

  • #2
    pleasant Co.
    Moderators, Technology & Internet Moderators Posts: 7,423 Mod ✭✭✭✭pleasant Co.


    It'd probably be as cheap to buy another mp3 player, a bit surprised that creative haven;t been able to help you at all - there was a time when their customer service was the absolute best.


  • #3
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    It took 4 emails to convince them that it wasn't a firmware problem. My emails got progressivly more angry after that.

    Even if I could get a replacement screen, id have a go at fixing it myself


  • #4
    disassembler
    Closed Accounts Posts: 1 ✭disassembler


    I disassembled my broken x-fi2 yesterday, to find out the manufacturer of the screen. It turned out the screen is manufactured by Truly Displays, http://www.trulydisplays.com/index.html I didn´t find the display on that page, but if you really want your x-fi2 fixed you could send them an e-mail and they will probably be able to help you.
    It is a 46 pin TFT screen. there are several codes on the screen, I don´t know which indicates the screen model, on the connectors it says: TFT8K3258FPC-A1-E. On the back of the display it says: TFT1P0995 G090820-AE, TC300-56-C-P4-J-E 908160512C. However I´m afraid that a replacement screen will cost about 50$ or more, and also you need to disassemble the old screen and solder the new one onto the circuit board


  • #5
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Thank you sir!!!!

    Ill send them an email and see what happens. Id pay the $50 dollars for it no bother (hoping i dont get killed with the tax). I should be okay with the soldering but I dont have a choice really. I cant even pay someone to fix the fcuking thing.

    Thanks again, and Ill post any updates here.


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