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Anyone end up with the wrong ticket on the Luas?

  • 11-11-2010 3:31pm
    #1
    Sualtim
    Closed Accounts Posts: 2 ✭


    I'm a regular Luas user. Around a month ago, I slotted 2 euro into a ticket machine at Veolia's Dundrum station, took my ticket and got on the tram. Producing my ticket for inspection later, I discovered I actually had a mastercard receipt, albeit printed on a ticket card. I was fined, appealed without success and paid the 45 euro. While I accept I had the wrong ticket, I feel there should be some onus on Veolia to ensure tickets are issued in a way that's unlikely to confuse or mislead the purchaser, and I'd be curious to know if any other commuters found themselves in the same situation.


Comments

  • #2
    Losty Dublin
    Registered Users, Registered Users 2 Posts: 13,258 ✭✭✭✭Losty Dublin


    Bad luck man. I'd say somebody probably went off with your ticket in the end. Moral of the story is to check your ticket before you board, I guess.


  • #3
    KD345
    Registered Users, Registered Users 2 Posts: 1,180 ✭✭✭KD345


    It sounds like you picked up someones receipt before your ticket dropped from the machine. It's a passengers responsibility to check they have the correct ticket before boarding. Put it down to bad luck.


  • #4
    Sualtim
    Closed Accounts Posts: 2 ✭Sualtim


    Yeah, I guess so - especially as nobody else seems to have done the same thing! I did see the ticket drop down into the slot, but it came to rest against the inside of the tray so it wasn't visible. I groped around and basically got the wrong one.


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