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Facebook trouble Please help !

  • 10-11-2010 5:24pm
    #1
    curly from cork
    Registered Users, Registered Users 2 Posts: 1,550 ✭✭✭


    I am in trouble with a facebook group page that i started for a business. In short the main problem is I can no longer access the page with the correct user name and password. Can any one offer advice please.


Comments

  • #2
    amiable
    Registered Users, Registered Users 2 Posts: 12,206 ✭✭✭✭amiable


    curly from cork wrote: »
    I am in trouble with a facebook group page that i started for a business. In short the main problem is I can no longer access the page with the correct user name and password. Can any one offer advice please.
    Have you tried contacting Facebook?


  • #3
    curly from cork
    Registered Users, Registered Users 2 Posts: 1,550 ✭✭✭curly from cork


    Yes. E mailed them explaining the problem and received an automated mail to tell me the service was no longer in use and to refer to the common questions asked in the help page .


  • #4
    aidan_walsh
    Closed Accounts Posts: 17,208 ✭✭✭✭aidan_walsh


    Moved from the Design forum.


  • #5
    curly from cork
    Registered Users, Registered Users 2 Posts: 1,550 ✭✭✭curly from cork


    really really need help here.. i have lost control of the fan based page for work. it wont accept my e mail or password. the page is still live for people to join but we have no way of getting into the page ourselves to administer it. we can find no way of contacting facebook and have spent literally hours trying to fix this. any ideas at all please.


  • #6
    BrianD
    Closed Accounts Posts: 7,221 ✭✭✭BrianD


    You refer to both a group and a page, which is it?

    How many people have administration rights for the page or group?

    Normally you don't need a username password to admin a group. You access it through your personal account. The other option is that you use a Facebook business account but it's not clear from your post what you have.


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