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Problem with replacing a laser card.

  • 08-11-2010 7:58pm
    #1
    [Deleted User]
    Posts: 0 ✭


    Hey, I am staying in Paris until christmas with my job at the moment and on Saturday night I had my wallet stolen. So I had everything cancelled. I was told on Saturday to ring my branch today in order to get my card replaced, which I did. The girl I was dealing with said that I have to go in to the branch and fill out a form to get a replacement which clearly i'm in no position to do. A friend of mine here in Paris also had his wallet stolen a few weeks ago and the same bank (different branch) had a new card posted to his Irish address without any hassle. So why won't they do the same for me? The bank is Bank of Ireland by the way. I explained my situation to them but they are insisting that I go to the branch! Any help will be appreciated. Cheers.


Comments

  • #2
    unclebill98
    Registered Users, Registered Users 2 Posts: 3,816 ✭✭✭unclebill98


    You should not have to go to your branch. Ring your branch back and ask to speak to someone who is not an idiot.


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