Eeeeh?? Excuse me? (Bank charge 3 euro to change a 500 note)

fend

So just popped into a bank in Galway, as my mother has had a €500 note from month and month ago she wanted to change for €50s...

After standing in the que for the cashier for 15 minutes, i finally reached the window, asked the cashier to change the money, only to be told i had to pay €3????????????????

€3 to change money??? How PATHETIC!!!!

Needless to say i stormed out of there, €500 still in hand.

winston82

Good for you. Here's your medal.

amacachi

Why didn't you just lodge it then take it out at the ATM?

Captain Slow IRL

They don't make money by being nice?!

Why didn't you just lodge it into your account and take it out at the atm?

MetzgerMeister

fend wrote: »

Needless to say i stormed out of there, €500 still in hand.

I'd say you just said "oh I wasn't aware of that". Then you walked out kind of embarrassed.

thebigbiffo

that's nuts! did you explain nicely that seeing as you own the f'uckers they should do as their told...

super_furry

fend wrote: »

Needless to say i stormed out of there, €500 still in hand.

You showed them!

Shryke

You probably should have lodged that money and then taken it out later.

phasers

What everyone else in the thread said

BluesBerry

einheisserschre wrote: »

I'd say you just said "oh I wasn't aware of that". Then you walked out kind of embarrassed.

More like "Screw you guys ....I'm going home"

Where did your mam get 500 note in the first place is what we all wanna know

artvandulet

amacachi wrote: »

Why didn't you just lodge it then take it out at the ATM?

OP, I think the word you are looking for is "Doh!"

4zn76tysfajdxp

phasers wrote: »

What everyone else in the thread said

Even the OP?

Snakeblood

fend wrote: »

So just popped into a bank in Galway, as my mother has had a €500 note from month and month ago she wanted to change for €50s...

After standing in the que for the cashier for 15 minutes, i finally reached the window, asked the cashier to change the money, only to be told i had to pay €3????????????????

€3 to change money??? How PATHETIC!!!!

Needless to say i stormed out of there, €500 still in hand.

No wonder Jesus threw them fellas out of the temple.

phasers

Avalyn Dead Rum wrote: »

Even the OP?

Yep.

Hasmunch

amacachi wrote: »

Why didn't you just lodge it then take it out at the ATM?

Captain Slow IRL wrote: »

Why didn't you just lodge it into your account and take it out at the atm?

Shryke wrote: »

You probably should have lodged that money and then taken it out later.

Feck that, you should have burned it in front of them, that would have really showed them!!

fend

And if i didnt have an account there? And if the nearest bank apart from that one was 10miles away?

Charging to break down money is crazy!! For god sake wer being charged every other area enough!!!

4zn76tysfajdxp

phasers wrote: »

Yep.

Good. I'm glad we're all agreed.

Min

Name and shame the bank involved, is it a bank that got another bailout today?

fend

Bank of Ireland !!

super_furry

fend wrote: »

And if i didnt have an account there? And if the nearest bank apart from that one was 10miles away?

Then you're not a customer and they are under no obligation to offer you banking services free of charge.

skipz

Go home, photocopy the note, bring the photocopied note into the bank and set it on fire while jumping around it shouting "bad money!"

might work if you live in the middle east (laois maybe:D?)

themadchef

Min wrote: »

Name and shame the bank involved, is it a bank that got another bailout today?

I must be missig the "shame" part. He didint have an account there.

What has the bail out got to do with it? We own it therefore business transactions shold be free?///

mailforkev

fend wrote: »

...as my mother has had a €500 note...

Your mother may be part of the Russian Mafia, you probably have bigger problems.

Min

fend wrote: »

Bank of Ireland !!

Thought it would be AIB... I'm sure BOI could survive without exchanging the euro cash for euro cash when it is no loss to them to do it.

amacachi

fend wrote: »

And if i didnt have an account there? And if the nearest bank apart from that one was 10miles away?

Charging to break down money is crazy!! For god sake wer being charged every other area enough!!!

Charging to break down money is crazy is it? Did you try a shop?

Min

themadchef wrote: »

I must be missig the "shame" part. He didint have an account there.

What has the bail out got to do with it? We own it therefore business transactions shold be free?///

I do not see the cost involved in exchanging euro cash for euro cash in a bank.

Dravokivich

amacachi wrote: »

Charging to break down money is crazy is it? Did you try a shop?

Worked in a news agents once and someone asked me to give him change of €200, told him I can't break that...

then he asked for a packet of chewing gum... asked him if he had anythign else because i seriously couldn't break the €200.

Also... €500 notes don't have to be accepted in Shops and I'd be hard pressed to know of any that could break it.

Most I ever had in a float for a till was €130.

mink_man

fend wrote: »

And if i didnt have an account there? And if the nearest bank apart from that one was 10miles away?

Charging to break down money is crazy!! For god sake wer being charged every other area enough!!!

well, they're offering a service, and you usually have to pay for a service. what if for one full hour people were coming in changing money for free, then the workers would be working for nothing. although the bank pays the wages.

fend

As far as i thought, a bank was a public service.... No shop will change it.

In the meantime, what the hell am i supposed to do to change it? I refuse to pay €3 to breakdown money. That is absolutly crazy talk.

And id be very very surprised if anyone on this forum would willingly pay the €3.

AAAAAAAHHH

Min wrote: »

I do not see the cost involved in exchanging euro cash for euro cash in a bank.

Labour?

super_furry

fend wrote: »

As far as i thought, a bank was a public service.... No shop will change it.

Nope, a bank is a business.

AAAAAAAHHH

fend wrote: »

As far as i thought, a bank was a public service.... No shop will change it.

In the meantime, what the hell am i supposed to do to change it? I refuse to pay €3 to breakdown money. That is absolutly crazy talk.

And id be very very surprised if anyone on this forum would willingly pay the €3.

Don't change it so.

Min

AAAAAAAHHH wrote: »

Labour?

No wonder the country is broke.

Sanjuro

Jesus, you poor thing. Are you sure you're all right? I mean, a trauma like that can really beat a person down. Have you considdered seeing a counsellor. I'm sure they'll be able to help you through this difficult time.

crazyderk

fend wrote: »

As far as i thought, a bank was a public service.... No shop will change it.

In the meantime, what the hell am i supposed to do to change it? I refuse to pay €3 to breakdown money. That is absolutly crazy talk.

And id be very very surprised if anyone on this forum would willingly pay the €3.

just pay the 3 euro and stop moaning. you say your bank is possibly ten miles away and they wont charge you, take into cost of possible petrol or public transport to your bank plus how much is your time worth?

My brother in law died of pancreatic cancer at the age of 35 two weeks ago (not looking for sympathy) but my point is there are far FAR more important things to be worrying/moaning about that paying 3 euro for a service of convenience!

back to your original problem though, I think the central bank is the only bank that is legally required to take 500 euro notes isn't it?

Funkfield

amacachi wrote: »

Why didn't you just lodge it then take it out at the ATM?

Captain Slow IRL wrote: »

Why didn't you just lodge it into your account and take it out at the atm?

Shryke wrote: »

You probably should have lodged that money and then taken it out later.

phasers wrote: »

What everyone else in the thread said

Why didn't you just lodge it and then use the atm? :pac:

alwaysadub

fend wrote: »

As far as i thought, a bank was a public service.... No shop will change it.

In the meantime, what the hell am i supposed to do to change it? I refuse to pay €3 to breakdown money. That is absolutly crazy talk.

And id be very very surprised if anyone on this forum would willingly pay the €3.

So you're gonna be stuck with a useless €500 for the sake of €3. Good for you. You stick to your guns. You'll be €500 poorer, but at least you've got your principles. :rolleyes:

bonerm

amacachi wrote: »

Why didn't you just lodge it then take it out at the ATM?

Presuming they'd upped the withdrawal limits on their accounts ... and had 500 in the account at that time?

Ridiculous charging for changing a note. Banks are pricks.

It's mickey mouse handling of issues like the OP's is stuff that'd have me changing banks. You were wrong to accept that explanation. I think I'd have been threatening them to shut my account down there and there if they tried to pull that stunt on me.

I'm convinced they even short-change you on coin-weighings too. Not even an official charge. Just a stealth charge on mugs. Basically they'll even scab over pennies.

Dravokivich

crazyderk wrote: »

back to your original problem though, I think the central bank is the only bank that is legally required to take 500 euro notes isn't it?

It's only Banks in general, it's not intended for public commerical use, AFAIK.

amacachi

Dravokivich wrote: »

Worked in a news agents once and someone asked me to give him change of €200, told him I can't break that...

then he asked for a packet of chewing gum... asked him if he had anythign else because i seriously couldn't break the €200.

Also... €500 notes don't have to be accepted in Shops and I'd be hard pressed to know of any that could break it.

Most I ever had in a float for a till was €130.

That was my point, I was being obtuse.

ch750536

alwaysadub wrote: »

You'll be €500 poorer, but at least you've got your principles. :rolleyes:

No, he'll be €3 richer.

you should have haggled offerred them €1.50 and bluffed, telling them that you often frequent another bank that charges that amount for that service and that you will not pay above that price, and if asked why you did not use that bank for that purpose, you could reply with " well i was thinking of opening a new account here and i wanted to check out the customer service first, etc" - they'd take your €1.50 then and throw a few forms in your direction. remember, in effect they work for you (assuming you are a taxpayer.)

of course the above strategy should be thought out clearly before entering the bank to ensure that you are not thrown by the situation!

Funkfield

You should have rammed the bank with a cement truck.

that'd learn em up good.

ch750536

Am I the only one here who thinks this takes the piss? Jeebus Ireland, wake up. Talk about money for nothing.

This is a situation where a bank wants to make €3 in the space of about 10 seconds for absolutely nothing!

Next time you pay in €500 in change, tell them you are charging them €3 for the facility.

ffs@boards today.

Lukker-

We're to use to getting the ****ty end of the stick here, the majority of people just accept getting screwed these days. Probably why we are in this situation..

jackiebaron

The Dutch are notorious for their bureaucracy and lack of helpfulness. I wanted to pull 20 euros out of the ATM at the ABN-AMRO bank but the thing was out of order. I went inside and asked one of the tellers if I could withdraw 20 from my account since the machine was kaput. She told me that the minimum withdrawal was 100. Fine. I filled out a slip and withdrew a 100. Then filled out another slip and deposited 80. She just made work for herself. Bizarre some of these bank policies.

AAAAAAAHHH

Deleted User wrote: »

you should have haggled offerred them €1.50 and bluffed, telling them that you often frequent another bank that charges that amount for that service and that you will not pay above that price, and if asked why you did not use that bank for that purpose, you could reply with " well i was thinking of opening a new account here and i wanted to check out the customer service first, etc" - they'd take your €1.50 then and throw a few forms in your direction. remember, in effect they work for you (assuming you are a taxpayer.)

of course the above strategy should be thought out clearly before entering the bank to ensure that you are not thrown by the situation!

That's because we own these people, right?

TouchingVirus

So let me get this right:

You went into a bank that you're not a customer of, tried to change €500 into smaller notes, and "stormed out" when they tried to charge you? If I worked in Tesco I wouldn't expect my discount card to work for me in Dunnes...

Go to a bank you're a customer of, they'll either do it for free, or you can lodge it and take it out of the ATM like so many people suggested.

deisedevil

3 euro to break down a 500 is much too bloody high. Yes they should charge but that sounds bloody ridiculous and doesn't seem a fair price for handing out ten 50 euro notes, does it?

It's the same with the over the top charges when you miss a direct debit payment etc. they slap a huge charge on you for it that is way above what it actually costs them to deal with it. In England the banks are being taken to court all over the place by people who have been charged too much for certain things and winning their cases. Maybe we should be doing the same in this country.

TouchingVirus

I'd say the amount is set out in the Fees & Charges document. The OP did have alternatives, like a bank they were a customer of who'd do it for free.

I think prepay sandwiches are too expensive, as are products from O'Briens. I'm not going to take them to court over their pricing though, especially when I can get free sandwiches elsewhere.

Wile E. Coyote

BluesBerry wrote: »

Where did your mam get 500 note in the first place is what we all wanna know

It was the only cash I had on me at the time