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Smart Tel question

  • 29-09-2010 8:17pm
    #1
    shuyin1
    Registered Users, Registered Users 2 Posts: 369 ✭✭


    Any smart customers still being hit with the 170gb throttle? Have they scrapped it because it doesn't look like its being enforced. Anyone volunteer to test? :P


Comments

  • #2
    pizzahead77
    Registered Users, Registered Users 2 Posts: 2,382 ✭✭✭pizzahead77


    I got the warning email a few days ago to say I'd gone over 80% of the limit.

    I see people over on the Smart Telecom support forum still requesting their caps to be reset.


  • #3
    seeing_ie
    Registered Users, Registered Users 2 Posts: 382 ✭✭seeing_ie


    Got a mail from Smart saying that 80% of 170GB had been exceeded and the connection is now throttled, I'm almost sure.

    Definitely won't be accepting this, no fair usage policy (or any restriction) was ever mentioned to me when I signed on day one (I asked).

    Any communication I've had with customer care they've been hammering the "just buy more GB" message, also "the policy has always been there but not enforced."

    Think I'll have to stop being such an advocate for Smart, change to UPC (was looking at doing this anyway for the speeds), and encourage the six relations I signed up to switch.


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