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Neff cooker problem

  • 28-09-2010 6:35am
    #1
    breakfast roll
    Registered Users, Registered Users 2 Posts: 334 ✭✭


    I've a problem with one of the hobbs on my Neff cooker. It turns on fine but after 30 odd seconds the flame goes out. I've no idea what the problem is as all the other hobbs are working fine.

    Any ideas? Or does anyone have any numbers I can contact and get it fixed?

    Thanks !


Comments

  • #2
    UrbanSea
    Closed Accounts Posts: 18,335 ✭✭✭✭UrbanSea


    Is it only a small flame when it does come up


  • #3
    Pinky123
    Registered Users, Registered Users 2 Posts: 329 ✭✭Pinky123


    Hiya,
    Kitchen Accessories Ltd ( LTD) are the distributors of Neff in Ireland. Give them a call ( no is in yellow pages ) and they should be able to sort you out


  • #4
    breakfast roll
    Registered Users, Registered Users 2 Posts: 334 ✭✭breakfast roll


    greetings wrote: »
    Is it only a small flame when it does come up

    No the normal flame comes up when you turn it on, but it goes after seconds :(
    Pinky123 wrote: »
    Hiya,
    Kitchen Accessories Ltd ( LTD) are the distributors of Neff in Ireland. Give them a call ( no is in yellow pages ) and they should be able to sort you out

    Contacted them already this morning, but still waiting on a reply.

    Thanks for the replies :)


  • #5
    Carlow52
    Closed Accounts Posts: 2,389 ✭✭✭Carlow52


    its the heat sensor that is there to shut the gas off if the flame goes out.

    I presume the gas stops flowing when the flame goes out


  • #6
    UrbanSea
    Closed Accounts Posts: 18,335 ✭✭✭✭UrbanSea


    Is that the flame fail device


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  • #7
    G.MAN
    Registered Users, Registered Users 2 Posts: 186 ✭✭G.MAN


    yes its the ffd.wasting your time ringing KAL.Service is looked after by BSH Appliance Care-


  • #8
    KevArno
    Registered Users, Registered Users 2 Posts: 231 ✭✭KevArno


    Call this number 01-4502655. It gets you the UK call centre for BSH, they deal with all calls for Ireland. Just have your ERN and F/D numbers to hand (found on the inside of the oven, either on the door or the inside of the wall of the oven)


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