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Dell Quotes?

  • 23-09-2010 7:54pm
    #1
    diddley
    Registered Users, Registered Users 2 Posts: 330 ✭✭


    Sorry if this is in the wrong forum.. but

    Last month I rang Dell asking for a repair, they quoted me €170 for a 3 year warranty and to get it fixed. I rang yesterday, now its €282 for a 2 year warranty and to get it fixed. They seem to make up their quotes on the spot after talking to a "supervisor". Is there anything wrong with this business-wise or is it just how Dell operate?


Comments

  • #2
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    diddley wrote: »
    Sorry if this is in the wrong forum.. but

    Last month I rang Dell asking for a repair, they quoted me €170 for a 3 year warranty and to get it fixed. I rang yesterday, now its €282 for a 2 year warranty and to get it fixed. They seem to make up their quotes on the spot after talking to a "supervisor". Is there anything wrong with this business-wise or is it just how Dell operate?
    what are you looking for the repair for? would it be covered by your statutory rights? and yes each time you ring dell in india you will get a different agent who will give a different quote most will be far above the actual cost imo


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