HDMI Lead - Tesco Misprice - Free

Slunk

Teknika 1.5m cable. Priced 6.99 but scans 9.77 so you get it free. Always check your tesco receipts

Block (8

No wonder I got free bacon just an hour or so ago

I paid the full price for 2 packets of bacon which should have been for €4 which I saw on the receipt.
I thought the lady got mixed up and said I could take it away if I paid for it.
Well the blockster ran out the door with his 2 packets of free bacon :rolleyes:

Didn't know this was the policy in tescos lol

dave oc

So when you bring it to the counter and it scans dearer, they give you it for free??

ballsymchugh

yep, it's their no quibble policy

kendragon

I was telling a few friends about this tesco policy but they wouldn't believe me. They did ask an interesting question though, Is there a maximum priced item they would give for free? I mean I cant see them telling you to take away that 50" TV because they charged you a fiver more than the shelf said. Anyone know?

dave oc

Op, what tesco was this in? Its hardly mis-priced in all them?

meboloxitis

Wow :eek:

I never knew that, thanks for the heads up.

I'll be checking all my receipts carefully from now on... every little helps

Amberjack

It works in most of them. It especially drives me mad when you buy a reduced item and they don't see the sticker and scan it in at full rate.

thenightrider

They usealy just refund you the diffarence.

I think most of the time you have to fight for your free item

Slunk

Its was in finglas. They are always mispricing stuff. Got a free 13 euro box of thorntons a while ago. If its on special check the free scanner thing around the shop to check misprices too.


Nope. Anytime i was thee no question asked got a full refund. Item was free

pissed

Anytime I have been overcharged by Tesco they always give a full refund and let me keep the product. Not sure if they have an upper limit but I did manage to get two cases of bulmers cans free once

okidoki987

It's a full refund and you get item for free.
All Tesco's, it's on all the leaflets, aisle stickers etc.
No idea of there's an upper limit on it but I'd say the expensive stuff is checked many times over.

slave1

They usealy just refund you the diffarence.

I think most of the time you have to fight for your free item

not in my experience, no quibble, keep the product and full refund of whole amount, always check my receipt and regularly get refunds

muppetkiller

Mmmm must try that with a PS3

ButtersSuki

Not my experience of Tesco - I got verbally abused by a member of staff for daring to question (and politely too I must stress) a price when I was overcharged. Got an apology from the manager (not the member of staff who shouted at me) but certainly didn't get the item for free - got the difference refunded - and the item in question wasn't a tv(!), it was less than €10.

Merch

slave1 wrote: »

not in my experience, no quibble, keep the product and full refund of whole amount, always check my receipt and regularly get refunds

Except Lucan, they f*ck up prices, then tried to say they only have to give me the difference few times
when I challenged them on it, they quibbled it, I asked them what the no quibble gaurantee was?
Maynooth is different, they give you the item and money back, has happened few times.
I'm not sure what would happen if the item was something like electronics instead of a packet of rashers??

homolumo

My wife buys a magazine which is Irish but Tesco keep thinking it is English and so convert the cover price to Sterling. Hence we always get overcharged and so we bring it back to get a full refund, never any hassle or questions. It is happened now for the last 4 editions. You should always get a full refund from Tesco if overcharged.

anigheh

The way it works is not to point out the error, just pay what ever the bill comes to and then point out mistake. Full refund every time!!!!! In every Tesco.........

slave1

Here, an end to the debate

http://www.tesco.ie/csr/index.html#2

"in the unlikely event of you being charged a price at the checkouts that is higher that the price mounted on the display, we will give you that item absolutely free and without quibble"

johnwd

As anigheh has said the trick is to PAY for the item. Got two huge boxes of nappies for free once (€60 odd worth if memory serves me right) - realised in the car park I'd been overcharged and then when I went back I got the items for free and a full refund.

Bought some ink for my printer a few weeks back and pointed out that there was a misprice BEFORE I paid for it - no refund, they just gave me the price quoted - I was gutted!!

So if you notice you've been overcharged: Keep it shut, Pay up, get out of the shop and then come back with the goods and your receipt.

kearneybobs

I'm pretty sure this 'no quibble policy' works for most products EXCEPT products that are on sale/special offer. It used to be everything, but they changed it recently to exclude products that are on sale. I think.

jamescd

Slunk wrote: »

Its was in finglas. They are always mispricing stuff. Got a free 13 euro box of thorntons a while ago. If its on special check the free scanner thing around the shop to check misprices too.

I'm in need of a HDMI cable so thanks for that . Gonna pick one up tomorrow if I get the chance.

Davexirl

Yeah this is Tesco's policy, I've got a bottle of Whiskey, bulmers, ham loads of stuff even if its 1 cent in the difference you get it for free, just go up to the customer service desk after you pay. My dad said there was a fella in front of him one day who got a 40" TV for free. One of the Staff must have got a bollocking over that.

Davexirl

Merch wrote: »

Except Lucan, they f*ck up prices, then tried to say they only have to give me the difference few times
when I challenged them on it, they quibbled it, I asked them what the no quibble gaurantee was?
Maynooth is different, they give you the item and money back, has happened few times.
I'm not sure what would happen if the item was something like electronics instead of a packet of rashers??

Yeah I've never had any problem in Maynooth.

TestTransmission

homolumo wrote: »

My wife buys a magazine which is Irish but Tesco keep thinking it is English and so convert the cover price to Sterling. Hence we always get overcharged and so we bring it back to get a full refund, never any hassle or questions. It is happened now for the last 4 editions. You should always get a full refund from Tesco if overcharged.

which magazine?

parsi

slave1 wrote: »

not in my experience, no quibble, keep the product and full refund of whole amount, always check my receipt and regularly get refunds

That has also been my experience. Got €85 worth of smoke alarms for free one night ( yes I did intend to buy them ) .

okidoki987

which magazine?

+1

carab

TestTransmission wrote: »

which magazine?

Was kinda wondering the very same thing!:D

Zxc

I'm not a frequent shopper in Tesco but one recent time I had a couple of croissants from the bakery counter. I picked them up from the tray marked 40c but was charged 55c at the till. I pointed this out to the checkout operator who only said that the price was coming up at 55c. Because i wasn't 100% certain and I didn't feel like walking back across the store either, I paid and let it go.

But on my next visit to the same store, I noticed that there are two kinds of croissants sold at the bakery counter. One kind (straight-ish shape i.e. the ones I bought the first day) at 40c and the other (noticeably curved shape), a butter croissant, I believe, at 55c each.

I'll know for the future should I buy them again. So be extra careful with loose items from the bakery counter.

Soarer

Davexirl wrote: »

Yeah this is Tesco's policy, I've got a bottle of Whiskey, bulmers, ham loads of stuff even if its 1 cent in the difference you get it for free, just go up to the customer service desk after you pay. My dad said there was a fella in front of him one day who got a 40" TV for free. One of the Staff must have got a bollocking over that.

Tis your dad should get the bollocking for not buying a tv after seeing what happened!

chasm

Have received a good few freebies over the years thanks to Tesco overcharging,
The most expensive was a surround sound system
Some members of staff may try to argue the toss but it is Tesco Policy, and has been for years to refund you and give you the product for free.
There are usually big signs behind the tills(hanging from the ceiling) and a largish sign behind the customer service desk. I know exactly where they are in my store in case i have to point them out lol

MCD17

we got free set of pans one night after hubby spotted the sign as we were after going to get difference back and leaving!!
lady at customer service just refunded difference etc, he then saw sign and i went back in and a manager served me! she handed me back the 50 something euro and off i went with new pots!:D

ch750536

slave1 wrote: »

not in my experience, no quibble, keep the product and full refund of whole amount, always check my receipt and regularly get refunds

Zackly, raise the issue once you have paid and not before.

phill106

I love shopping in tesco. I dont leave the store till i check my receipt. IN addition to receipt, check out the meats etc comparing the shelf price vs sticker price. Often they make mistakes too. If you see it marked higher on the item then the shelf, stock up, head for the till, pay for it, then off to customer service for money back

Dotcomdolly

johnwd wrote: »

So if you notice you've been overcharged: Keep it shut, Pay up, get out of the shop and then come back with the goods and your receipt.

Yes, it pays to bite your tongue if you notice at at the till, I nearly kicked myself when I piped up last week about my marked down items.

phill106

ch750536 wrote: »

Zackly, raise the issue once you have paid and not before.

^^^^^^^^^^^^^^^
Ironic sig of the day!

Stop giving the brits all your money. Stop shopping at Tesco.
www.tescopoly.org

Quiet_thought

Isn't the point of this thread exactly that. NOT giving them money and yet taking their stuff.......

snow ghost

phill106 wrote: »

Stop giving the brits all your money. Stop shopping at Tesco.
www.tescopoly.org

lol yeah lets all give our money to greedy 'Irish' supermarkets who have ripped us off for generations and rave on about being more Irish and using more Irish suppliers than anyone else.

In economic multiplier terms Tesco and other originally overseas supermarkets probably contribute more to the Irish economy than those that serve their owners bank balance more than customers.

I refuse to pay extortianate rates for groceries - Tesco is no less Irish than the heinz beans that are cheaper there. So feckin what!

Doodah7

Had a look in Tesco Rathfarnham this evening. They had the Technika 1.5m lead and it scanned at €9.77. Unfortunately they had no price on display on the shelf!!! No way to enforce the freebie. Shelves were a bit of a mess which is not surprising for Tesco...

They did however have a Technika Pro Hdmi cable (gold plated, nylon cable) for €5.99 so picked that up instead!!

phill106

couldnt find that one in coonagh

rubadub

Amberjack wrote: »

It works in most of them. It especially drives me mad when you buy a reduced item and they don't see the sticker and scan it in at full rate.

It drives you mad? I love it, I get the item free...

thenightrider wrote: »

I think most of the time you have to fight for your free item

I never have had to, some staff seem to hate tesco and love giving the money over, a few just took my word and never checked the shelf price and just gave me the cash.

johnwd wrote: »

As anigheh has said the trick is to PAY for the item. Got two huge boxes of nappies for free once (€60 odd worth if memory serves me right) - realised in the car park I'd been overcharged and then when I went back I got the items for free and a full refund.

The REAL trick is to go back in and buy loads of the item and get them all free. I once had a freezer with a shoal of donegal catch cod doing that trick. Got some other things like that before too. But usually they will take down the price when you go and show them -in which case I wonder what happens if somebody bought it after they took down the sign.

grimm2005

couldn't find this in my local tesco unfortunately. they had pretty much every other variety of HDMI cable under the sun but not the exact one mentioned here

Slunk

Its in green plastic wrapping, wasnt on the rack with the other wires. Was in a little box beside the tvs on display

johnwd

On a kind of a "Tesco fights back" note:

They, as do a lot of the other supermarkets these days, do a good few "any two for a fiver" type offers.

Well I've been caught out when they have say sausages and rashers in an end chill cabinet and have "any 2 for a fiver" stickers on the sausages - but NOT on the rashers (as you need to go round to another chill cabinet to find the special offer rashers).

Got caught this way in the past, I dunno if it's a common thing in all Tescos but it seems to be in ours.

thecons

Love Tescos, we've a huge one in Drogheda. Always check my receipts! (Having gotten a €33 jumper for free last Christmas). Mistakes are made on a regular basis! I shop once a week, and there's usually a mistake made in my shopping. Sometimes I'll query it, sometimes I'll let it go, depends on the amount of course! And the queue at the desk (no doubt, other people doing the same thing!)

TM

tallpaul wrote: »

They did however have a Technika Pro Hdmi cable (gold plated, nylon cable) for €5.99 so picked that up instead!!

http://www.mint.com/blog/trends/the-rip1/



:pac::pac:

Doodah7

Thanks but I am well aware that a digital cable is a digital cable. I think you missed the point that the 2m cable was €5.99 while the 1.5m one is priced €9.77.

Even you won't need to google a fancy diagram to work out the maths...

Traumadoc

Got a free bottle of good wine (20 + euro)a few years ago, but wondered what would happen if I went back and tried to buy a dozen bottles- would I get them all free?

dodzy

Traumadoc wrote: »

Got a free bottle of good wine (20 + euro)a few years ago, but wondered what would happen if I went back and tried to buy a dozen bottles- would I get them all free?

Buy em all and pay for them, before the price error is rectified, and your'e entitled to them free.

flower tattoo

i had a row with a customer service woman once when i was overcharged for a dvd. She told me the 'get it free' policy didn't include dvd's!! She was standing in front of the policy poster at the time so i told her she'd just made that rule up or if not then to show me where on the poster it stated that!!
I got my refund but you'd swear it was coming out of her pocket the look she gave me :mad:

Glenbhoy

slave1 wrote: »

Here, an end to the debate

http://www.tesco.ie/csr/index.html#2

"in the unlikely event of you being charged a price at the checkouts that is higher that the price mounted on the display, we will give you that item absolutely free and without quibble"

the really funny thing is that it's not remotely unusual, i normally benefit from several items a week. They are by far the worst for overcharging. The most I've benefited was back a few years ago when I got €80 worth of cfl bulbs free (i had spotted the mistake so decided to load up next time, this was back when they were vastly overpriced at about 8 quid each).

The other supermarkets are slightly different in their policies. Dunnes will rarely give you the item free, but sometimes they will. Superquinn often give the item free. Aldi and Lidl have never overcharged me to my knowledge (and I would know let me tell you).

What I will say is that staff rarely care, they'll come along with me acknowledge the mistake and pay up. The funny thing is, I rarely see them take any action to change the error - obviously there aren't that many who come back. Moral of the story, check the receipts (I find self-scanning easier as I see straight away when the error crops up).