SKY HD Anytime problems

furtzy

Anyone else having issues with Anytime on SKY HD box? Anytime displays the normal listings but includes the contents of your planner and exiting this causes the box to freeze and blue screen

Rang Sky and they are getting loads of calls on it

kmurph

Had this earlier today. Exactly as you describe. Go through the Anytime listings and your own planner programmes show up and then it completely freezes.

furtzy

Have to unplug the box for a few minutes to get going again.....sounds like an upgrade gone horribly wrong

Redshift

Have this too, Pace HD box takes a dump if you try and open anytime.
Needs to be unplugged to get it back.
Maybe Sky need to introduced to the concept of Beta Testing their software properly:rolleyes:

chalky024

Just had this issue also. Rang SKY after the normal reset procedure (switching off, unplugging, etc.....) didn't work and was told that I could probably get it back if I went through a series of steps where I would lose everything on the hard-drive. Not much point in series linking any of your favourite shows and catching up later then!! Had this exact same answer about 18 months ago when my box froze. The guy on the phone then said that it might be sorted in about 48 hours. What a joke! Seriously considering dumping them at this stage and going to freesat!:mad:

ratsam

Same issue here. Started happening last night and I can reproduce it everytime I go into Anytime!!! Pace box. I'll be getting onto Sky too. I pay enough for the dam thing!!!!

Rats

furtzy

The problem is worse now. Accessing the planner freezes the box now. if it messes up during Liverpool v Utd today its going out the window

ratsam

Yip just noticed that... Mine pretty much freezes upon startup now....! I reckon I'll just have to go out for the match.... bummer......:rolleyes::)

Rats

ccfc05

Had the same problem yesterday evening.I deactivated Sky Anytime in the settings menu and has worked fine since.

stephenmarr

had the same problem just turned off anytime and no hang ups yet

Jimmyboss

On my third box since July with this problem, seems like Sky are just shovelling the boxes out of the factories without proper testing, both Amstrad and Samsung HD boxes have gone down on me, engineer v. blase about the whole thing.....

GiftGrub100

Have had the same problem since last night, when it started recording Casualty on BBC One the screen went blank and the box went into standby mode, then later last night after getting it restarted I selected Anytime the screen went blank and the box into standby again and again.

Thankfully its not just me.

Plenty of info about the issue here:

http://www.digitalspy.co.uk/forums/showthread.php?t=1342709&page=15

Salvation

Getting it here aswell

Noffles

same thing here.. rang Sky they say there's a fix due within 48 hours... bloody volume has gone now too!

Salvation

Lads how do you switch of sky anytime ?

GiftGrub100

To Disable Anytime:

SERVICES-OPTIONS-CUSTOMISE (scroll right)-ENABLE ANYTIME-OFF-GREEN BUTTON-BACK

gcgirl

Had the same problem i have had the hd box since thursday and its only started when i went in to documentaries section on anytime and done everything and was still wrecking my head during the all ireland and the mancs/pool Debarcle thanks for the heads up on switching off anytime tv if i wanna watch something i can access the program online through sky tv player:D

seanw7

Switching off anytime seems to work. My box was switching off randomly and when i highlighted anytime in the menu.. think sky are running update Tueday to fix issue...

homelink

Switch off anytime, power down the box (unplug lead),when system is booted back .up you should be able to switch anytime back on and issue should be resolved.