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Problem with UPC in leixlip

arrow23 · 2010-09-17 11:47:24

Hi, I have just switched over from a standard digital box to a digital plus box yesterday (with multiroom +) and ever since i can only get rte 1 & 2!! Does anybody know if there is a problem with the service? thanks a

17-09-2010 11:47AM

#1

arrow23

Registered Users, Registered Users 2 Posts: 10 ✭

Join Date: March 2010

Posts: 7

Hi,

I have just switched over from a standard digital box to a digital plus box yesterday (with multiroom +) and ever since i can only get rte 1 & 2!!
Does anybody know if there is a problem with the service?

thanks
a

0

Comments

#2 17-09-2010 12:08PM

djimi

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A phonecall to UPC might prove more fruitful tbf...

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#3 17-09-2010 12:34PM

arrow23

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have done and they are not very helpful

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#4 17-09-2010 03:26PM

djimi

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What did they say? Did they try resetting the channels on the box? Resending the signal?

As a test, try plugging the box out for a few minutes and plugging it back in. While plugged out ensure that the card is in properly. Ensure all connections are tightly secured.

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#5 17-09-2010 03:31PM

arrow23

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They have done all of this, and i have unplugged everything and made sure cards are in properly. thanks for your help. guess im just at the mercy of upc now

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#6 17-09-2010 03:37PM

djimi

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It looks that way Im afraid... Do you still have the old box? If so does it have all the channels? Could be a faulty box.

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#7 17-09-2010 03:42PM

arrow23

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old box is the same...rte1 & 2...

0