Toshiba Laptop - CD rom

rob555mark · 13-09-2010 7:32am #1

Hi, the cd/dvd drive on my two year old Toshiba Satellite A200 laptop won't open either from pressing the button or using the eject button on the Toshiba dvd player program. There is no sign of the cd drive in my computer and the light does not work on the cd drawer. The thing has only been used about 20 times since I bought it. Anyone have the same problem with their Toshiba or any ideas on what I can do?

Thanks,

Rob.

NothingMan · 13-09-2010 7:39am

There should be a very small hole arounf the CD drawer. This will force it to open. Try that and see if it starts working. If not, try reinstalling the drivers for the CD drive.

If it's under warranty, call Toshiba and let them worry about it.

rob555mark · 13-09-2010 7:59am

NothingMan wrote: »

There should be a very small hole arounf the CD drawer. This will force it to open. Try that and see if it starts working. If not, try reinstalling the drivers for the CD drive.

If it's under warranty, call Toshiba and let them worry about it.

Thanks, I was wondering what that pinhole was for, actually, what do I need to do? just press a release button inside I guess? I'm at work at the moment & dont have the laptop at hand.

NothingMan · 13-09-2010 8:18am

rob555mark wrote: »

Thanks, I was wondering what that pinhole was for, actually, what do I need to do? just press a release button inside I guess? I'm at work at the moment & dont have the laptop at hand.

Technically put, stick a pointy thingy in the holey yolkey mabob and it should open the CD, openy closey dealy.

rob555mark · 13-09-2010 9:23am

NothingMan wrote: »

Technically put, stick a pointy thingy in the holey yolkey mabob and it should open the CD, openy closey dealy.

Okay, I got my wife to try it & it opened but will only open with the pin, no response from the button. She also tried a dvd but no luck either, so I need to reload the drivers? Which I should find with the original cd's I got but if the cd rom is not working what do I do, download from interweb?

NothingMan · 13-09-2010 9:41am

rob555mark wrote: »

Okay, I got my wife to try it & it opened but will only open with the pin, no response from the button. She also tried a dvd but no luck either, so I need to reload the drivers? Which I should find with the original cd's I got but if the cd rom is not working what do I do, download from interweb?

You can get them from the toshiba website. Chances are it's a hardware issue though. Is it under a year old?

rob555mark · 13-09-2010 9:58am

NothingMan wrote: »

You can get them from the toshiba website. Chances are it's a hardware issue though. Is it under a year old?

Nah, under 2 I'm afraid?

NothingMan · 13-09-2010 10:11am

Well try the driver reinstall and see how you get on. If it's a hardware thing it may be cheaper to replace the drive yourself than to bring it to a repair centre. They're not particularly difficult to replace and generally cheap enough online.

rob555mark · 13-09-2010 10:22am

NothingMan wrote: »

Well try the driver reinstall and see how you get on. If it's a hardware thing it may be cheaper to replace the drive yourself than to bring it to a repair centre. They're not particularly difficult to replace and generally cheap enough online.

Thanks a lot for your help, I'll probably get my hands on a new drive down the line.:)

NothingMan · 13-09-2010 10:37am

rob555mark wrote: »

Thanks a lot for your help, I'll probably get my hands on a new drive down the line.:)

Stupid things anyway. Mine keeps opening itself and doesn't open when you press the button, but considering I have used it maybe 3 times ever in 2 years I'm not too bothered about fixing it at the moment.

Best of luck.

Toshiba Laptop - CD rom

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