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[Help] Can't uninstall NEro 8 Ultra Edition

  • 01-09-2010 6:42pm
    #1
    Closed Accounts Posts: 1,409 ✭✭✭


    I tried using both the Windows Add/Remove Programmes as well as Revo Uninstaller and "Nero General Clean Tool". Windows didn't delete everything and neither Revo or the Clean Tool can find any installed Nero progammes. The Nero files are still there in the Nero folder however. I had installed it into a folder in Program Files and it's as stubborn as mule and ain't moving. Nothing seems to be able to detect it to delete it.

    I can only assume that a manual delete from here wil cause problems should I try to re-install Nero so can anyone help?


Comments

  • Closed Accounts Posts: 23,718 ✭✭✭✭JonathanAnon


    What exactly are you trying to do, Butch? Are you trying to get rid of it completely or prepare for a reinstall.....

    A lot of applications leave behind a folder in Program Files even though you have reinstalled, sometimes containing settings in case you wish to reinstall at a later date... (I usually just manually delete the folder if I dont plan to use it again)... Are you getting any specific error dialog box to indicate that there is an error with the uninstall process?


  • Closed Accounts Posts: 1,409 ✭✭✭Butch Cassidy


    What exactly are you trying to do, Butch? Are you trying to get rid of it completely or prepare for a reinstall.....

    A lot of applications leave behind a folder in Program Files even though you have reinstalled, sometimes containing settings in case you wish to reinstall at a later date... (I usually just manually delete the folder if I dont plan to use it again)... Are you getting any specific error dialog box to indicate that there is an error with the uninstall process?

    I want to get rid of everything Nero related completely. It's not just a few files that have been left, the whole Nero folder that it was installed into is still there.

    If I were to just manually delete these files there would still be Nero entries in the registry wouldn't there? The aforementioned uninstall tools shoud've of course removed these but it didn't actually remove nero so I don;t know if it's removed the registry entries.

    I might like to reinstall at a later date but for the minute I just want to wipe the whole thing completely from the computer.


    Nero_screen_grab.jpg


    This is the file Nero was installed to and all of these are still there. When I search for "Nero" I get oodles of results in C:/Program Files/Common Files


  • Registered Users, Registered Users 2 Posts: 197 ✭✭softdancomputer


    Search for Nero Clean Tool


  • Closed Accounts Posts: 1,409 ✭✭✭Butch Cassidy


    The Clean Tool linked to here - http://www.nero.com/eng/support-news.html?id=3 ?


    I've already tried that and after I run it I get a message "No Nero products dtected or nothing selected for clean. Exiting Nero General Clean Tool.


  • Closed Accounts Posts: 23,718 ✭✭✭✭JonathanAnon


    I really wouldnt worry about it too much if it's not causing you any problems. You can manually delete the Nero folder if it is really annoying you that much, and maybe something CCCleaner might get rid of the orphaned registry settings.

    But unless it is causing errors to appear, conflicting with something else, or causing you some sort of trouble, I wouldnt worry about it.


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  • Closed Accounts Posts: 1,409 ✭✭✭Butch Cassidy


    I really wouldnt worry about it too much if it's not causing you any problems. You can manually delete the Nero folder if it is really annoying you that much, and maybe something CCCleaner might get rid of the orphaned registry settings.

    But unless it is causing errors to appear, conflicting with something else, or causing you some sort of trouble, I wouldnt worry about it.
    I'd much rather just have it all gone. If I do decide to reinstall at some point I assume it'll cause me problems then. Can CC Cleaner remove any specified entries such as anything to do with Nero ? ARe there risks involved ? I couldn't accidently delete something with Nero in the filename that is needed by Windows or something could I?


  • Registered Users, Registered Users 2 Posts: 197 ✭✭softdancomputer


    The Clean Tool linked to here - http://www.nero.com/eng/support-news.html?id=3 ?


    I've already tried that and after I run it I get a message "No Nero products dtected or nothing selected for clean. Exiting Nero General Clean Tool.

    I assume you have used first windows add/remove.
    Re-install nero 8, and use the general nero clean tool for uninstall.


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