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o2 Broadband Warning

  • 01-09-2010 5:39pm
    #1
    clartharlear
    Registered Users, Registered Users 2 Posts: 489 ✭✭


    O2, the arseholes.

    I have a 15gb download limit, and there's a thingamajig to monitor usage, so I've been careful to not go over it. I've usually been well below, around 8 or 9gb, but the lack of work in August must have gotten to me. However, on the thingie, I was still just barely under 15gb. But then I got a bill for €80 extra on top of my usual €20 monthly. Apparently, the thing monitors calendar month usage, but my bill goes from the 25th to 24th, or something. So, although I have never gone over my limit in a calendar month, I went 4gb over in a certain 30 day period, without knowing about it at all, or being informed that I was over my limit and they charged me €80. I freaked out at them on the phone, and they reduced it by €30 or something, but still, I consider them absolute arseholes.


Comments

  • #2
    Walkman
    Registered Users, Registered Users 2 Posts: 4,224 ✭✭✭Walkman


    Can you not log into your O2 account on their website to monitor your usage


  • #3
    clartharlear
    Registered Users, Registered Users 2 Posts: 489 ✭✭clartharlear


    Why would you think you had to do that when your statistics are displayed on the log on screen? How are you supposed to know that the month's up/downloaded data that you see constantly isn't what you're supposed to look at?


  • #4
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    clartharlear wrote: »
    How are you supposed to know that the month's up/downloaded data that you see constantly isn't what you're supposed to look at?

    By reading the information provided to you on their website.
    clartharlear wrote: »
    O2, the arseholes.

    If you can't be civil, then don't post here at all.


This discussion has been closed.
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