An Post Will Not Be posting Upc or 02 Bills From Now On

ChuckNorrisgod

An Post will not be posting Upc or 02 Bills from now one.

Basically they do not want too pay An Post too post there letters.

As these Company's would rather e billing and have us do there job for them.

Expect More Company's too Follow as they won't be the last company too do this.

How far will this all go and will the Irish people stand up and fight this...... ?

Your thoughts and words....

00112984

I have been a customer of O2 and UPC for years and have opted for non-paper billing ages ago.

I much prefer it.

A few of my reasons:
Reduces paper coming into my home and reduces the amount I print on to keep on file
Makes it easy to view my current bill (in the case of O2 I can see the charges up to the end of the previous working day so can adjust my usage accordingly if I feel it's going a bit high)
I get a text two weeks before the bill is due notifying me of the amount so I'm not out of the loop at all
It's so handy when I need a utility bill for proof of address just to nip online and print off an O2 or UPC bill

It's win/win.

I think the fact that O2 and UPC provide modern, technological products negates the "not everyone has e-mail" argument, to be honest.

Plus, you don't need regular access to e-mail to get either of these companies to do online billing; just a log-on that you can use to access their sites from anywhere.

BuffyBot

My Question is where does it leave us not everyone has a email address or the time too check bills online.

If you have time to post on boards, you'll certainly have the couple of seconds it takes to download a bill..

angel01

I went for e-billing myself. So much handier and quicker to get your bills. Everything will end up going electronic anyway. I am all for it saves printing costs, saves paper and good for the environment

Surely if you joined boards, you already have an email address I know that O2 and UPC can also send you a text when your bill is available so not having email, does not matter.

djimi

Im pretty sure you can still get a paper bill if you want, but they might now charge you a small fee for it.

Im all for e-billing tbh. The last while Ive been getting a 10-15 page bill from Meteor. Literally the only thing I care about it how much its going to cost me; I never look at the rest of it. Complete waste of paper and their time and effort sending it out to me.

rebeve

djimi wrote: »

Im pretty sure you can still get a paper bill if you want, but they might now charge you a small fee for it.

Im all for e-billing tbh. The last while Ive been getting a 10-15 page bill from Meteor. Literally the only thing I care about it how much its going to cost me; I never look at the rest of it. Complete waste of paper and their time and effort sending it out to me.

Spot on

ardmacha

I am in favour of e-billing, but if O2 stop buying stamps then the customer should get something extra rather than O2 pocketing the cost of sending the bill.

miccy203

If you dont want it u can ring or email to opt out of e billing and there is no charge!

Kristopherus

OP, where did you get that info?

Rosser

ChuckNorrisgod wrote: »

will the Irish people stand up and fight this...... ?

Ehhh probably not it's hardly a revolutionary issue now is it.

ChuckNorrisgod

A friend of the family told me he works for an post.

Its not an posts fault they just don't want too pay them.

Kristopherus wrote: »

OP, where did you get that info?

djimi

Noones blaming An Post. I think it makes perfect sense tbh. Imagine how much money is wasted each month on paper and postage sending out bills that a lot of people probably dont even look at. Now they have a solution that costs them nothing, doesnt waste our time with massive paper bills that we either have to store or dispose of, and is generally speaking easier all round for all concerned.

If people dont like it they still have the option to have paper bills posted out.

JDxtra

ChuckNorrisgod wrote: »

An Post will not be posting Upc or 02 Bills from now one.

Basically they do not want too pay An Post too post there letters.

This makes no sense and there must be more to the story. O2/UPC are not suddenly going to stop paying for their postal service!

Maybe An Post offered discounts to volume customers in the past but are under pressure to increase margins? Either way, we can't speculate until there is official news of a dispute between the organisations.

ChuckNorrisgod

You are the first person that makes perfect sense don't send my bills out and waste paper.

But if I do wish too have them posted out too me when I call there customer care they will be posted out too me.

All people want is the option too have bills posted too them not being forced into it.

djimi wrote: »

Noones blaming An Post. I think it makes perfect sense tbh. Imagine how much money is wasted each month on paper and postage sending out bills that a lot of people probably dont even look at. Now they have a solution that costs them nothing, doesnt waste our time with massive paper bills that we either have to store or dispose of, and is generally speaking easier all round for all concerned.

If people dont like it they still have the option to have paper bills posted out.

ChuckNorrisgod

It will be announced officially in a few weeks.

An Post have lost the contracts and these company's do not want pay them.

An post have asked all members of staff too spread the word too there family's and friends and too ring them and complain if you get bills from these company's.

JDxtra wrote: »

This makes no sense and there must be more to the story. O2/UPC are not suddenly going to stop paying for their postal service!

Maybe An Post offered discounts to volume customers in the past but are under pressure to increase margins? Either way, we can't speculate until there is official news of a dispute between the organisations.

who is this

ChuckNorrisgod wrote: »

An post have asked all members of staff too spread the word too there family's and friends and too ring them and complain if you get bills from these company's.

If this is ACTUALLY the kind of thing An Post gets up to, then I'm glad they lost the contracts.

Let me be clear: if this actually happened, it has absolutely nothing to do with consumer interest, and is about nothing more than the money An Post will lose. If it actually happened as you say it did

deelite

I'm wondering how UPC will deal with customers - like my parents who don't have internet facilities and have no intention of getting them.

Rosser

ChuckNorrisgod wrote: »

It will be announced officially in a few weeks.

An Post have lost the contracts and these company's do not want pay them.

An post have asked all members of staff too spread the word too there family's and friends and too ring them and complain if you get bills from these company's.

This post a) has f all to do with UPC and b) has a distinct whiff of b.s.

deanh

Rosser wrote: »

This post a) has f all to do with UPC and b) has a distinct whiff of b.s.

+1, at least until an official announcement.

Kristopherus

Chuck, will you please learn the difference between "to" and "too" before your next post.:)

Rosser

Kristopherus wrote: »

Chuck, will you please learn the difference between "to" and "too" before your next post.:)

Not to mention the use of 'their' and 'there', 'companies' and 'company's' etc.

angel01

deelite wrote: »

I'm wondering how UPC will deal with customers - like my parents who don't have internet facilities and have no intention of getting them.

You can still ask for them to be sent out by post.

ChuckNorrisgod

I read something on a consumer website that they wont direct debit someone with a disability or a old person

deelite wrote: »

I'm wondering how UPC will deal with customers - like my parents who don't have internet facilities and have no intention of getting them.

ChuckNorrisgod

there is no need for that.

it was announced too all an post staff too tell there family's about it.

Rosser wrote: »

This post a) has f all to do with UPC and b) has a distinct whiff of b.s.

djimi

ChuckNorrisgod wrote: »

I read something on a consumer website that they wont direct debit someone with a disability or a old person

Why would they discriminate against the disabled or the elderly...?

Rosser

ChuckNorrisgod wrote: »

I read something on a consumer website that they wont direct debit someone with a disability or a old person

You've just entered the land of complete farce - I won't even ask for a source because there isn't one other than a source where you make everything up.

Rosser

ChuckNorrisgod wrote: »

there is no need for that.

it was announced too all an post staff too tell there family's about it.

and of course were it true that would be

'it was announced to all An Post staff to tell their family about it'

ChuckNorrisgod

They do not direct debit them that is true look it up. why would I lie and post lies that doesn't make sense.

Just spreading the word.

Ring upc and ask them too post your bill out see what they say.

Or Am I lying ?

Rosser wrote: »

You've just entered the land of complete farce - I won't even ask for a source because there isn't one other than a source where you make everything up.

BoB_125

Thats hilaroius!! An Post HAVE to send out post they receive, its part of their licence with ComReg.... I received the insert from O2 and I totally disagree with the way they have gone about this...... I should have been asked to Opt in to on-line billing, not just told I am on on-line billing.....

mikeym

Meanwhile sky customers get the sky magazine posted through their mailboxes.

Now thats a waste of paper:)

ChuckNorrisgod

the regualtor has told 02 that they have too customers a choice so 02 will be sending out letters too all 02 customers give them that choice.

No word on upc but I;d say the regulator will speak with them.

BuffyBot

UPC already have. Certainly I remember a letter/bill insert a few weeks ago advising no more print bills unless specifically requested.

natterjack

Thats good news. You know if it had gone on it would have ended up in four gold mines. We have contracts with 02 and I don't think they should be able to unilaterally break them.

Well done to ComReg

ChuckNorrisgod

I never got a letter at all.

Don't think it was com reg that sorted the problem it was the regulator this is what com reg had too say.

You can request from UPC that a paper bill is sent. There will be a charge for this. Other payment options are listed on the customer charter here: http://www.upc.ie/pdf/Customer%20Charter.pdf.
ComReg are not in a position to overrule an operators terms and conditions, as the contract is legally binding.

I am sorry that I cannot offer you further assistance with this matter.


I presume the financial regulator that is sorting out the issue.

BuffyBot wrote: »

UPC already have. Certainly I remember a letter/bill insert a few weeks ago advising no more print bills unless specifically requested.

celticbest

If all bills end up being e-bills then how do you apply for things like a loan, H.P etc as they always ask for an up to date bill and it cannot be an e-bill as they are not excepted ?

deanh

celticbest wrote: »

If all bills end up being e-bills then how do you apply for things like a loan, H.P etc as they always ask for an up to date bill and it cannot be an e-bill as they are not excepted ?

Print off a copy of the e-bill. Would that not work?

celticbest

deanh wrote: »

Print off a copy of the e-bill. Would that not work?

Only originals usually excepted as e-bills can be doctored.

slegs

celticbest wrote: »

Only originals usually excepted as e-bills can be doctored.

Real bill prints can be requested from customer care teams in this scenario but you will pay for the privilige