UPC just gave me 2mths free sports and movies !!wtf

Dues Bellator

i recently completed a online survey on upc,s website, i just was really honest saying ive had engineers out a few times, i feel there products a very unreliable and so forth , while they have improved slightly over the last 8 months, the introduction of more HD channels are needed big time.i get a phone call this morning from them asking to go into more detail ,so i explained about the on screen menu freeze i get from time to time, the fact that not only do i some times have to reboot my modem buy my STB also.there sky sports and movies packs are the same price as skys but are well below par in regards to the HD selection, so after about 4 or 5 mins he tells me he,s giving me my movies and sports free for 2 months .:D

edit.i should point out im not a new customer ,im with them years.

Myrddin

almanu wrote: »

i recently completed a online survey on upc,s website, i just was really honest saying ive had engineers out a few times, i feel there products a very unreliable and so forth , while they have improved slightly over the last 8 months, the introduction of more HD channels are needed big time.i get a phone call this morning from them asking to go into more detail ,so i explained about the on screen menu freeze i get from time to time, the fact that not only do i some times have to reboot my modem buy my STB also.there sky sports and movies packs are the same price as skys but are well below par in regards to the HD selection, so after about 4 or 5 mins he tells me he,s giving me my movies and sports free for 2 months .:D

edit.i should point out im not a new customer ,im with them years.

I got that when I signed up a few weeks ago. Seems the packs don't self cancel, & have to be manually cancelled.

Dues Bellator

EnterNow wrote: »

I got that when I signed up a few weeks ago. Seems the packs don't self cancel, & have to be manually cancelled.

i never cancelled any of there services ,it was just some stupid survey i completed on there website.

djimi

EnterNow wrote: »

I got that when I signed up a few weeks ago. Seems the packs don't self cancel, & have to be manually cancelled.

True that. I had free Sky Sports and got charged for it when I thought it would just switch itself off. Not an issue for me as I was planning on keeping it anyway, but cheeky of them nonetheless.

Myrddin

almanu wrote: »

i never cancelled any of there services ,it was just some stupid survey i completed on there website.

No the extra packs they have given you won't automatically cancel after the two months, make sure you remember to cancel them or you WILL be charged for them.

Dues Bellator

EnterNow wrote: »

No the extra packs they have given you won't automatically cancel after the two months, make sure you remember to cancel them or you WILL be charged for them.

i should have explained a bit more my apologies ,i always had the sports and movies ,there just not going to bill me for them for two months.

dunworth1

nice one

do you by any chance have a link to the survey or know where it is

angel01

I filled it in yesterday but was too nice I think I just got it when I visited www.upc.ie

Trojan00

I got a similar call at the weekend. They gave me 10 months free phone line rental.

Mountjoy Mugger

Filled it in yesterday. Nothing given.

Bah! humbug.

angel01

Mountjoy Mugger wrote: »

Filled it in yesterday. Nothing given.

Bah! humbug.

You are like myself, got zilch

getleft

They mounted a box on the outside wall of our house without written consent. Managed to free digital max pack for the year out of them and E25 a month off from when the free year is finished.

campo

angel01 wrote: »

You are like myself, got zilch

Probably have not ring everyone back yet did ye get a call ???

angel01

campo wrote: »

Probably have not ring everyone back yet did ye get a call ???

No I didn't.

garlad

Filled it in a few days ago. Missed a call on my phone the day before yesterday. Betcha it was UPC.
Just filled in the survey again. Hope they call again

campo

angel01 wrote: »

No I didn't.

Ah they probably have not rung everyone yet so