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Customer experience

jjjade · 2010-07-17 20:28:46

deleting - original message removed thank you for your feedback

17-07-2010 8:28pm

#1

jjjade

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deleting - original message removed thank you for your feedback

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Comments

#2 17-07-2010 9:11pm

laugh

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Calling it recharge doesn't make sense.

It doesn't work for Ireland.

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#3 17-07-2010 10:52pm

Scotty #

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Colour scheme is not right. The blues seems to clash rather than compliment each other. Layout is ok though I don't believe the 5.5 million top ups so far...

Odd that the company is based in Dublin but can't top up a mobile anywhere in Europe

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#4 18-07-2010 11:08am

jjjade

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thank you so much for your feedback

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#5 18-07-2010 11:11am

p

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You should do some testing with real people and see how they get on. Overall, it's not bad but it looks very cheap and doesn't give the impression of reliability. Site also is a bit slow to load.

Is it reliable? Have you really sent topups to 5.5 million phones?

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#6 18-07-2010 1:39pm

jjjade

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you have no idea what volume this site does... plus its available in stores in other countries which helps the companies volumes!! its not really used in Ireland but the main volumes will come from America, Asia and Jamaica.

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