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iTunes

finno · 2010-07-16 13:04:04

Hi I just bought an album on iTunes but my iMac crashed (first time since i bought it a year and half ago) during the download. I reboot went back to itunes and its charging me again for downloading it. It there way i can download again without being charged again for it. I only got 4 songs on the first download. Thanks

16-07-2010 1:04pm

#1

finno

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Join Date: April 2008

Posts: 677

Hi

I just bought an album on iTunes but my iMac crashed (first time since i bought it a year and half ago) during the download.
I reboot went back to itunes and its charging me again for downloading it.
It there way i can download again without being charged again for it.
I only got 4 songs on the first download.

Thanks

0

Comments

#2 16-07-2010 1:08pm

Sad Professor

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Go to the Store menu > Check for available downloads

0
#3 16-07-2010 1:22pm

finno

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I went back onto itunes and there was 5 downloads for me
but i still missing 3 songs?

0
#4 16-07-2010 1:35pm

Sad Professor

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In iTunes, go to iTunes Store > Account > Purchase history > click on the little arrow next to the album > report problem. There should be an option for missing tracks.

0
#5 16-07-2010 1:42pm

finno

Registered Users, Registered Users 2 Posts: 770 ✭✭✭

Join Date: April 2008

Posts: 677

Hi

ok done that see what happens now

thanks for your help

0