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rights on a damaged top

sparky89 · 2010-07-15 23:43:24

I bought a top from dunnes stores last week and i wore it for the 1st time on fiday and within 2 hours of me wearing it. holes started to apper on it. I brought it back to dunnes stores on wednesday with the tag witch was no attatched as i had worn it and the reciept. the manager was called and brought it to 3 different…

15-07-2010 11:43pm

#1

sparky89

Registered Users, Registered Users 2 Posts: 191 ✭✭

Join Date: March 2010

Posts: 130

I bought a top from dunnes stores last week and i wore it for the 1st time on fiday and within 2 hours of me wearing it. holes started to apper on it.
I brought it back to dunnes stores on wednesday with the tag witch was no attatched as i had worn it and the reciept.
the manager was called and brought it to 3 different people to have a look at it after 15 mins later she came back to me and told me i would have to leave the top with them and my details as the top would have to be sent to head office as they have never seen a case like it before.
so on the same day i bought the same top again as it was new stock and i knew they would sell fast and with in 2 hours of me wearing that top the same thing happned again. each top cost me 15 euro so in total 30 euro was spent on the same top and the same thing happned both of them.
I got a phone call this morning from the manager saying that in my case the top is non refundable or no credit can be givin, she was not one bit sorry and told me i could come back in and pick the top up and try and pay some one to fix it. i was fairly peed off and i will never shop in dunnes again
can anybody tell me what my rights are as i wouldnt no much about it
thanks

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