Retail workers; what do customers do that annoys you?

IvaBigWun

Ive never worked in retail but Im sure many of you have. 2 friends of mine do and the good oul "Do you work here?" seems to grind their gears the most.

"No I just decided to wear the store's uniform for the day. As a bet. For the craic"

So retail workers, what do customers do that annoys you?

Korvanica

everything....

also

QueenOfLeon

The whole "Oh I was just looking dear, I'll come in another time when I want to buy something"...when you've turned the whole shop upside down with all the different sizes/colours/types of crap they wanted :mad:

pow wow

Return used knickers. Slightly worse was the returns policy that allowed it.

mariaf24

pow wow wrote: »

Return used knickers. Slightly worse was the returns policy that allowed it.

:eek:

Dman001

QueenOfLeon wrote: »

The whole "Oh I was just looking dear, I'll come in another time when I want to buy something"...when you've turned the whole shop upside down with all the different sizes/colours/types of crap they wanted :mad:

Nothing worse though when you walk in a shop (Especially small shops) just for the look and a sales assistant comes up to you asking if you are okay. When you say you are simply just looking they just stand there watching you.

easyeason3

When I was in retail the amount of ignorant fcukers that would say 'I know my consumer rights & I'm entitled to a refund' & then stand there defiantly with their equally ignorant friends smirking.

Bear in mind that the dress/ top they are returning would have sweat patches, make up/ fake tan on it, smell like an ashtray & possibly have a fag burn in it somewhere.

christ on a bike!

You get to see a real nasty side to people, arrogance that truly leaves you bewildered. Fact is if you talk down to people you're a d1ck, and you encounter a lot of d1cks working in retail.

Those days are over for me

Celly Smunt

customer-"sorry how much is that there?"

me-"i don't work here"

Customer-"oh i'm so sorry,do you know how much it is anyway?"

:mad::mad::mad::mad::mad::mad::mad::mad:

Dardania

In a provincal town centra or spar-middle aged menopausal women-you can tell by the hormonal-squint in their inkdrop eyes that they're pining for a row with someone that has to let them win... I don't miss those bintish customers at all

In balance though the rest of the customers can be grand if they're up for banter

bonerm

pow wow wrote: »

Return used knickers. Slightly worse was the returns policy that allowed it.

That could actually appreciate their value ..... depending on who wore them of course.

etymon

shove a load of coins on the counter, blatantly avoiding your outstretched hand

pow wow

bonerm wrote: »

That could actually appreciate their value ..... depending on who wore them of course.

The words 'sumo', 'parachutes' and 'nasty granny panties' spring to mind.

starbelgrade

Retail workers in Ireland are f*cking useless tossers in general. They are lazy, unhelpful & clueless. And that's just the managers.

fruvai

etymon wrote: »

shove a load of coins on the counter, blatantly avoiding your outstretched hand

or throw coins on the counter

christ on a bike!

starbelgrade wrote: »

Retail workers in Ireland are f*cking useless tossers in general. They are lazy, unhelpful & clueless. And that's just the managers.

:eek::eek::eek:
**** storms a comin'!

Lando Griffin

The ones that need sat nav to find the exit but can spot a cent on the ground from 10 paces.

tommyhaas

What really used to annoy me when I worked part time in a shop when in school was customers who mistakenly thought I cared about their problems. Part time job, obviously not. Personally when Im shopping these days I always bear in mind that the part time sales assistant

• Dosent care if Tescos sell this item cheaper then his shop
• Dosent care that your going to take your business eleswhere
• Dosent have anymore 'in the back'
• Isint bothered that your going to call the manager
• Worries only about consumer rights when he's the customer
• Genuinely looks forward to those really irrate customers charging towards the shop manager

G_R

I work in retail at the moment for my sins, and one of the worst things i find is the sheer lack of respect and basic manners people have.

Listen here, just because I'm working in a cinema, does not mean that you are better than me, so stop acting like a jumped up bitch and have some bloody manners!:mad:

Gummy Panda

pow wow wrote: »

Return used knickers. Slightly worse was the returns policy that allowed it.

Is this a ladies clothes shop? If so, where and can I sniff before I buy?

wmpdd3

Damaging stock, throw the extra milk the didn't want in behind the dog food, ice cream dumped on bottles of coke, open and use the hand cream / deodorant / make up and through it back, buy another one, eat the deli hot food and stuff the greasy empty pack in behind stock, open up packs of tea-towels, duvets covers, ironing board covers, packs of underwear.

All this stuff ends up in the skip and you pay for it!

XxMCRxBabyxX

Dman001 wrote: »

Nothing worse though when you walk in a shop (Especially small shops) just for the look and a sales assistant comes up to you asking if you are okay. When you say you are simply just looking they just stand there watching you.

Well I do know that when I worked in retail we were constantly wary of mystery shoppers and as part of our customer service we had to attend to every customer so the retail workers are only doing their job!

Although I never then watched them. I would attend to other customers or something!

stupidusername

People that leave used tissues in the changing rooms. WHO DO YOU THINK HAS TO PICK THEM UP YOU IGNORANT CÚNT!!!!??? Ahem....

People who come up and say what's the price of this? Scan, it's X price. But it's in the section marked Y price, why isn't it Y, I'm entitled to get it at Y! No you're not, believe me I know your rights and you don't. I cannot physically stop other customers from putting things back in the wrong section! Get over it!

People who for some reason think it's just fine to come in to browse at 30 seconds before closing time. Fúck off, we're only open because I'm not allowed to close the door until the bells go. Be assured that when you do that the people working in the shop wish something heavy would fall on you.

People who try to return clothes when they've no receipt, there's no tags at all left on it, and has obviously been washed as the colour has run into the washing label. And when they admit themselves they bought it more than 28 days previous. (What makes it worse is that the supervisor actually did give this woman a refund :rolleyes:)

robbie_998

Customer: "Do you work here ?"

Me in a big orange apron with B&Q written on it, name badge, B&Q T-shirt and B&Q trousers : Stare blankly :cool:

IvaBigWun

robbie_998 wrote: »

Customer: "Do you work here ?"

Me in a big orange apron with B&Q written on it, name badge, B&Q T-shirt and B&Q trousers : Stare blankly :cool:

I honestly think a lot of people do that as a wind up. Especially if there's more than one of them.

nibtrix

wmpdd3 wrote: »

open and use the hand cream / deodorant / make up and through it back, buy another one,

I hate this! Used to work in retail, had customers ripping open packs, despite the fact that there were open samples right beside them, they would decide to buy the item and take a new pack off the shelf! Grrrrrr!!!:mad::mad:

ldxo15wus6fpgm

They'd come over to me just as I was finishing folding a big stack of clothes, and yank out the one at the very bottom of the pile to have a look, knocking pretty much the whole pile over and making a mess of it. They'd then give a little shrug of their shoulders or a little 'hmph', chuck the jumper/whatever on top of the nice mess they've just made for me and bugger off.

:mad::mad::mad::mad::mad:

Vinta81

Always asking for discounts, especially last year it was awful " I'll give you €40 (for a say €60 pair of shoes) it's a recession ater all" erm imagine me going to my local shop to get a loaf of bread, "I'll give you 10c" get a grip.

"Is that the price" - points to price tag

W.Shakes-Beer

I work part time in retail, and the amount of ignorant pigs you come across in a day is bewildering; snobbery, arrogance, lack of respect, its all there.

You do however come across decent coustomers and have some banter and thats all well and good.

FunnyStuff

starbelgrade wrote: »

Retail workers in Ireland are f*cking useless tossers in general. They are lazy, unhelpful & clueless. And that's just the managers.

Well with an attitude like that, why the **** would anyone want to be helpfull to you.

Degag

I work in a bar. I hate it when it's busy and people take an age to tell you the order or tell you it one drink at a time or have to go back to the table to see what Mary is drinking.... Also annoys me when you complete a transaction and just about to move onto another customer when you hear, "Oh can you put on another Guinness for me please?" Or "Can you give me change for the fags aswell?" etc etc.

People who tell me the price of the pint is cheaper elsewhere.... i don't care! Or people telling me the drink is bad.... they may have a point at times of course, but it gets annoying.

One fella who rarely comes into the pub always asks for a Guinness with a big head. Doesn't realise that isn't really possible to do.

People who ask me "Do you want money for that?" Just

Farting

People who won't feck off home at closing time and stay talking and singing till all hours and don't ring a taxi until they finish their drink instead of half way through.

People who ask for drink after hours.

There's alot more too:rolleyes:

Novella

"Will you run out the back there and see do you have this in size ten?"

You go to the stockroom, check, come back.

"What took you so long?

What took me so long? The stockroom isn't just 'out the back'. It's up a few flights of stairs. It is packed with clothes, so I had to go looking for whatever it is you wanted. Maybe I had to climb a ladder. I'm scared of heights so this may have taken a few moments as I built up the courage. My sincere apologies.

Oh, and "Any chance of a discount?". This is not a fucking market. No, you cannot have a discount.

blackbox

Vinta81 wrote: »

Always asking for discounts, especially last year it was awful " I'll give you €40 (for a say €60 pair of shoes) it's a recession ater all" erm imagine me going to my local shop to get a loaf of bread, "I'll give you 10c" get a grip.

Bread is now reduced to €1 in my local shop.

mikemac

I'm not going to unleash my contempt at the way many people treat retail workers, customers can be pigs

My contempt goes to middle managers with no balls who will do anything for an easy life. They disregard the rules that you could be sacked for.

Example
You patiently explain to a customer why you can't give a refund, you highlight store policy and damn it, you even point to the signs on the walls showing store policy.
You take abuse for the company but in the sure knowledge you are doing your job correctly.

Assistant manager comes over and a refund.
WTF?? :mad:
The manager avoids a confrontation, the customer learns if they scream for a manager they get anything they want.
And the only sucker who works for close to minimum wage is left looking like a fool as they got bypassed

Propellerhead

Degag wrote: »

I work in a bar. I hate it when it's busy and people take an age to tell you the order or tell you it one drink at a time or have to go back to the table to see what Mary is drinking.... Also annoys me when you complete a transaction and just about to move onto another customer when you hear, "Oh can you put on another Guinness for me please?" Or "Can you give me change for the fags aswell?" etc etc.

People who tell me the price of the pint is cheaper elsewhere.... i don't care! Or people telling me the drink is bad.... they may have a point at times of course, but it gets annoying.

One fella who rarely comes into the pub always asks for a Guinness with a big head. Doesn't realise that isn't really possible to do.

People who ask me "Do you want money for that?" Just

Farting

People who won't feck off home at closing time and stay talking and singing till all hours and don't ring a taxi until they finish their drink instead of half way through.

People who ask for drink after hours.

There's alot more too:rolleyes:

Plenty of good reasons to drink at home so

Degag

Propellerhead wrote: »

Plenty of good reasons to drink at home so

Why may i ask?

G_R

feelingstressed wrote: »

I'm not going to unleash my contempt at the way many people treat retail workers, customers can be pigs

My contempt goes to middle managers with no balls who will do anything for an easy life. They disregard the rules that you could be sacked for.

Example
You patiently explain to a customer why you can't give a refund, you highlight store policy and damn it, you even point to the signs on the walls showing store policy.
You take abuse for the company but in the sure knowledge you are doing your job correctly.

Assistant manager comes over and a refund.
WTF?? :mad:
The manager avoids a confrontation, the customer learns if they scream for a manager they get anything they want.
And the only sucker who works for close to minimum wage is left looking like a fool as they got bypassed

I seriously cannot thank this enough. Drives me nuts.

A person came out of a screen the other day, about 3/4's into the film and came to the Guest Service Point, which I happened to be on.

"I didnt like that film, any chance I could get my money back"
"No madam, I'm sorry, but we can only give refunds if there was a problem with something we can control like heat or sound quality, I'm afraid we can't control weather or not you like the film"
"thats ridiculous, I would like to see you manager"
/sigh, gets manager
"this man refused to give me a refund"
"what was the problem madam"
"i didnt like the film"
"oh come with me madam ill sort that out for you now"

Seriously, how do they think that makes us feel. I mean fair enough if I was actually wrong, I have no problem someone going over my head, but when I am right and the manager is just doing it for an easy life, it's downright humiliating to be honest.

EdgarAllenPoo

The thing that boils my ****e where I work is people dumping baskets at the end of a til and then going off shopping again for 5 minutes. It's the equivalent of trying to reserve a sunbed by putting a towel on it so nobody can go ahead of them.
Then when they do finally come back they have a puss on because you had the unmitigated temerity to serve someone else while they were away.

Flojo

Walk into the store...

sky88

its after closing time and they still wont get out of the damm shop

My favourite is: "Do you work here?"

When customers ask if the size they'v picked up is big or small fitting.
I never really know quite how to answer that.

When customers pick up an item, that is clearly NOT from sale (not from sale rack, no sale price yada yada yada) and ask if its on sale.

When customers from the travelling community pull money from their bra. . and hand it over. I always shudder when I have to take it.

Theres so much more that I cant think of, but I usually hate customers & generally people after a long day.

Pauleta

Its been a couple of years since i worked in a shop but anyway......

When customers tell me <insert name> is cheaper in tesco and they will go there to get it (You do realise i dont care if you buy something or not as i dont get the profits. In fact it will leave me less work so piss off)

After being asked for a certain product all day and it not being in stock. They still ask can i go out bacl and look for it (I looked earlier and its not there, although i will take a sneaky smoke break while you wait )

I dont bring my kids to their work place so why dont they leave their rodents at home

People who leave random shopping baskets about and never return (Whats that all about )

I get paid to turn up to work, pack shelves and give information to customers. Not to care about your problems.

CiaranMT

starbelgrade wrote: »

Retail workers in Ireland are f*cking useless tossers in general. They are lazy, unhelpful & clueless. And that's just the managers.

Customers who knock something or break something and then walk away. Tell the staff! You don't have to pay for it!

mikemac

Worked in a bar.

Government put up the price of cigarettes, let's abuse the barman.
I think Charlie McCreevy racked up the price seriously a number of years ago, I was cursing his name and I don't even smoke

Minister of Finance increases tax on drink, it's the barmans fault of course.

Tip for the drinkers of Ireland, the person on minimum wage who you know is a student and only works weekends can't control prices and will in fact be sacked for giving discounts.

Take your grievance on tax to your local TD!

mikemac

CiaranMT wrote: »

Customers who knock something or break something and then walk away. Tell the staff! You don't have to pay for it!

I'm surprised, I was always told as a child anyway if you knock something and break it you pay
I'd be convinced if I dropped a jar of say Dolmio sauce in Tesco tomorrow I'd have to pay.
I wouldn't walk away but I was sure the staff would demand payment

Our local shop has some sign like
"Lovely to look at
Lovely to hold
But if you break this it's certainly sold"

Amalgam

wmpdd3 wrote: »

open and use the hand cream / deodorant / make up and through it back, buy another one.

What's surprising about that is that its just as likely to be 'posh birds' doing it, as much as 'yokes'. No class or age is immune from the quick Olay two finger scoop, replace on shelf.

Funny thing is.. if you did the same thing in their homes, you'd have your eyes removed, with nails by Rimmel.

QuiteInterestin

Customers talking on the phone while they're being served, especially when they stand there and finish their conversation while you're waiting for them to hand over the money. The whole shop could be filling up with customers waiting to be served just because their phone conversation is more important then everyone elses time!!

CiaranMT

feelingstressed wrote: »

I'm surprised, I was always told as a child anyway if you knock something and break it you pay
I'd be convinced if I dropped a jar of say Dolmio sauce in Tesco tomorrow I'd have to pay.
I wouldn't walk away but I was sure the staff would demand payment

Our local shop has some sign like
"Lovely to look at
Lovely to hold
But if you break this it's certainly sold"

What type of shop is it?

I work in a Supervalu and we would have allowances on say, breakages, out-of-date stock etc. Rebates and what have you. T'would be the same in the other multiples.

Personally, I always appreciate it when after a breakage, a customer seeks out staff to let them know.

Another pet peeve I have, now that I'm thinking of it, is when people partly eat an ice-cream, and leave the rest on a shelf to melt. It might only be unique in the place I work, but it's always a Loop-The-Loop and we never see who it is!!

irish1967

Another barman here.

Customer walks in. 40 people sitting at tables eating. Others looking at menus. Delicious smell of food in the place and they say "are you serving food?"

People who just haven't a clue how to order drinks.

Obviously barstaff are responsible for every new law brought in affecting pubs. Smoking, drink driving, kids out by 10pm, closing times.

People trying to buy 1 coke with a visa card.

Parents who let their kids run wild.

Customers arguing over who is going to pay for the round.

The beermat rippers.

pablomakaveli

QuiteInterestin wrote: »

Customers talking on the phone while they're being served, especially when they stand there and finish their conversation while you're waiting for them to hand over the money. The whole shop could be filling up with customers waiting to be served just because their phone conversation is more important then everyone elses time!!

I absolutely hate that. Too many people who come up to my counter and then say hang on a sec while i have to wait for them to finish talking is ridiculous. It's one of the rudest things i've come across.

Anyway working retail has pretty much killed off my faith in humanity. To be honest a lot of customers are grand and simple things like manners and treating people with a bit of respect go a long way and yet there are a lot of people who are'nt capable of this.

I never want to work in retail again after i leave my current job which will be hopefully be soon.

questionmark?

irish1967 wrote: »

The beermat rippers.

:mad::mad::mad::mad::mad::mad::mad::mad::mad::mad: