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BSOD: Memory_Management

  • 25-06-2010 1:34am
    #1
    Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭


    Win 7 Pro 64-bit, I get this when restoring Mass Effect under STEAM, haven't tried much else on this new PC other than play TF2 which went perfectly. Any help?


«1

Comments

  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    Ok, I got another BSOD, this time it didn't say anything about memory_management.


  • Registered Users, Registered Users 2 Posts: 6,710 ✭✭✭Monotype


    What do you mean by restoring? Did you alt+tab and then go back to it?

    Is your computer overclocked?

    You should make sure that the memory modules are in properly. I'd advise you to run memtest86 to see if your RAM is OK.
    http://www.memtest.org/#downiso

    You need to burn it to a blank disc or flash drive. If you get errors, you might have a faulty module.

    That reminds me... I still need to play mass effect after getting it 6 months ago!

    Edit: OK, I saw your other thread. You might need to increase the voltage slightly, but it could also be a good idea first to see how one module at a time works with the game.


  • Registered Users, Registered Users 2 Posts: 2,851 ✭✭✭massy086


    what ram is it venom have you got it in the right slots to run in dual mode


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    By restoring, I mean restoring a game backup, I ran Memtest last night, got to 60% with no errors and decided that was enough, I shall try with the RAM in different slots.


  • Moderators, Technology & Internet Moderators Posts: 18,381 Mod ✭✭✭✭Solitaire


    And have you set all the timings manually, as it sounds like the mobo's choking on it and not setting everything by its JEDEC/XMP profiles? :o

    60% isn't enough in Memtest86+ anyway, its that slow-running intensive test near the end that brings slightly unstable modules to their knees! Plus you might only see the problem with all modules inserted for several reasons!


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  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    Alright, I'll run another memtest in a while :(


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    Tried putting the sticks of RAM in the other slots, it did nothing to help :(


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    Got an interruption_exception_not_handled or something along those lines while playing TF2 :(


  • Moderators, Technology & Internet Moderators Posts: 18,381 Mod ✭✭✭✭Solitaire


    Set everything manually, MemTest86+ those feckers then CHKDSK that HDD to see if its not a bad 'un! Also check your CPU speed/voltage and system temps!


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    Solitaire wrote: »
    Set everything manually, MemTest86+ those feckers then CHKDSK that HDD to see if its not a bad 'un! Also check your CPU speed/voltage and system temps!

    Right, I'll do some memtest tonight then.


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  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    Got SYSTEM_SERVICE_EXCEPTION when installing Directx 9.0c (needed for Morrowind Graphics Extender)


  • Moderators, Technology & Internet Moderators Posts: 18,381 Mod ✭✭✭✭Solitaire


    That system is worthless until you diagnose the source of your problems :(


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    I re-installed and it went fine, probably offset by the fact I was running a couple of things in the background, anyway, I plan to do memtest tonight and chkdsk in the morning.


  • Closed Accounts Posts: 7,002 ✭✭✭Komplett-Tech: Ryan


    You really should stop installing things now and try to get to the root of the problem as Sol said. But one thing to hold off on is flashing the bios (Unless you find some proof that there is some memory compatibility with your board and the ram)

    Also, what are your ram timings/voltages set at now, and all the temps you can find?


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    You really should stop installing things now and try to get to the root of the problem as Sol said. But one thing to hold off on is flashing the bios (Unless you find some proof that there is some memory compatibility with your board and the ram)

    Also, what are your ram timings/voltages set at now, and all the temps you can find?

    Timings, I am unsure how to change them to the right ones, do you have a guide? this may be the root of the problem, the voltage is set at the rated 1.65V

    Temps are all around the 30's Idle, I'll check load later.


  • Closed Accounts Posts: 7,002 ✭✭✭Komplett-Tech: Ryan


    This link is pretty much outdated at this point, but it does go through all the basics you will need to know. For a larger list of ram timings go to the manufacturers website for more info :)

    http://www.overclock.net/faqs/26706-info-ram-timings-dummies.html


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    Thanks, after reading through that I know how to change my timings, thank you, i will try after I finish this download of a texture replacement for Morrowind (all games bar the Mass Effect install work, the BSOD's have stopped for everything but that).


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    Oh, BTW, I got the timings I need to change them to 8-8-8-24


  • Moderators, Technology & Internet Moderators Posts: 17,137 Mod ✭✭✭✭cherryghost


    Dunno if it's related, but I was getting those exact same errors. Turned out it was my GPUs V-ram, and there was a few issues with the latest drivers and certain GPUs. I rolled back and alls good now. It's an nvidia card btw, not sure what you have :o Glad you got it sorted tho


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    Dunno if it's related, but I was getting those exact same errors. Turned out it was my GPUs V-ram, and there was a few issues with the latest drivers and certain GPUs. I rolled back and alls good now. It's an nvidia card btw, not sure what you have :o Glad you got it sorted tho

    I have an ATI 5830, maybe it is the latest driver that's doing it, 'twas only released a couple days back.


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  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    Changing the timings to the correct timings did not help, still blue screen when restoring Mass Effect, maybe it's to do with Mass Effect and not my PC?


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    Ok, I set it for 1333 instead of the rated 1600, so far so good, the install has gotten the furthest so far.


  • Registered Users, Registered Users 2 Posts: 2,851 ✭✭✭massy086


    can you tell me what ram it is that you bought or a link cherrs venom


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland




  • Registered Users, Registered Users 2 Posts: 2,851 ✭✭✭massy086


    and wat mobo did you end up buying


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    massy086 wrote: »
    and wat mobo did you end up buying

    GIGABYTE GA-890GPA-UD3H REV2.0


  • Registered Users, Registered Users 2 Posts: 670 ✭✭✭C.D.


    Ok, I set it for 1333 instead of the rated 1600, so far so good, the install has gotten the furthest so far.

    The timings for 1333 could very well be different to the 1600 timings. Google is your friend! Or use CPU-Z to find out what the timings should be.


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    C.D. wrote: »
    The timings for 1333 could very well be different to the 1600 timings. Google is your friend! Or use CPU-Z to find out what the timings should be.

    Well, it works with the slightly altered timings at 1333 better than at 1600, so I shall leave it unless an error pops up.


  • Moderators, Technology & Internet Moderators Posts: 18,381 Mod ✭✭✭✭Solitaire


    Not 100% sure but I'd guess something like 7-8-7-24 @ 1.65v for 1333MHz for that kit.


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  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    Solitaire wrote: »
    Not 100% sure but I'd guess something like 7-8-7-24 @ 1.65v for 1333MHz for that kit.

    I'll try that next time I restart my PC, which should be in a day or two (downloading The Witcher)


  • Registered Users, Registered Users 2 Posts: 670 ✭✭✭C.D.


    I'll try that next time I restart my PC, which should be in a day or two (downloading The Witcher)

    Just fire up CPU-Z and go to the SPD tab- this should list the timings that your RAM should use and 1333. You're wasting your time really playing with other timings, it will be hit and miss with mostly miss.


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    Yup, SPD says timings are spot on, although tRC should go from 40 to 36.


  • Closed Accounts Posts: 7,002 ✭✭✭Komplett-Tech: Ryan


    If your still having the issue try 10-10-10-25. If you find that its stable at that then you can start bringing them down. You could also try pumping 0.05v more through them too.


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    If your still having the issue try 10-10-10-25. If you find that its stable at that then you can start bringing them down. You could also try pumping 0.05v more through them too.

    Nah, it's ok, I find it to be stable at the current timings, voltages and multiplier. Only problem left to fix is the Graphics Driver crashing but I believe I fixed that with rolling back a driver, as others have had problems with 10.6 as well. The reason I believe I fixed it is because I have not tested it for long enough yet.


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    Damn, Graphics driver problem still not fixed, 10.5 crashes (and recovers) the same.

    It only happens in certain games, such as SPORE and Mass Effect, rarely happens in Morrowind, Team Fortress 2 or The Witcher.


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  • Registered Users, Registered Users 2 Posts: 14,012 ✭✭✭✭Cuddlesworth


    Damn, Graphics driver problem still not fixed, 10.5 crashes (and recovers) the same.

    It only happens in certain games, such as SPORE and Mass Effect, rarely happens in Morrowind, Team Fortress 2 or The Witcher.

    If you installed windows and your games with a faulting system then odds are you are always going to have problems.


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    I fixed every fault I could, the only fault now is a problem with the drivers.


  • Registered Users, Registered Users 2 Posts: 14,012 ✭✭✭✭Cuddlesworth


    I fixed every fault I could, the only fault now is a problem with the drivers.

    You fixed every fault you were made aware of.

    If the system is still blue screening you can attach the minidumps here(c:\windows\minidump) and I can take a look at it. Otherwise you can have a look at the event log(start, run, EVENTVWR.MSC) to see if the graphics drivers are referencing any particular file as faulting.


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    You fixed every fault you were made aware of.

    If the system is still blue screening you can attach the minidumps here(c:\windows\minidump) and I can take a look at it. Otherwise you can have a look at the event log(start, run, EVENTVWR.MSC) to see if the graphics drivers are referencing any particular file as faulting.

    No, I'm not BSOD'ing at all any more (thanks to the help of you guys here :) ), but I'll take a look at the Event Viewer after my next Graphics Driver crash, I just re-installed 10.6 so let's hope I don't run into any.


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    Found this under Event Manager (all it said was it stopped responding and then recovered)

    Friendly view:
    - System

    - Provider

    [ Name] Display

    - EventID 4101

    [ Qualifiers] 0

    Level 3

    Task 0

    Keywords 0x80000000000000

    - TimeCreated

    [ SystemTime] 2010-06-28T16:21:48.000000000Z

    EventRecordID 5774

    Channel System

    Computer SeanDunbar-PC

    Security


    - EventData

    amdkmdap




    XML View:
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"&gt;
    - <System>
    <Provider Name="Display" />
    <EventID Qualifiers="0">4101</EventID>
    <Level>3</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-06-28T16:21:48.000000000Z" />
    <EventRecordID>5774</EventRecordID>
    <Channel>System</Channel>
    <Computer>SeanDunbar-PC</Computer>
    <Security />
    </System>
    - <EventData>
    <Data>amdkmdap</Data>
    <Data />
    </EventData>
    </Event>


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  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    Ok, some people have recommended uninstallnig, running driver sweeper, and then installing only the Display Adapter and using ATI tray tools instead of Catalyst Control Center, I'm going to give it a shot.


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    Ok, I fixed all crashes ( so far it seems ) by slightly underclocking the card. So happy that everything is running fine now :)


  • Moderators, Technology & Internet Moderators Posts: 18,381 Mod ✭✭✭✭Solitaire


    If a card can't even manage stock clocks it needs to be RMA'd :(


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    I'd really rather not have to wait months without being able to game, and it can handle stock clocks, just not in everything (youtube crashes it on stock for some reason).

    EDIT: I'll raise the voltage by .001 and see how it handles at stock.

    EDIT2: I'll try when I get AMD Overdrive, or whatever it's called that allows me to change the voltage, as ATI Tray Tools keeps resetting to 0.950 (although for some reason this works)


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    OK, ATI Tray Tools is S$&t, it won't keep the manual fan setting and keeps reverting to auto, I may just go back to catalyst, as it won't let me modify voltage slightly either.

    EDIT: Ok, even after enabling it in the settings, Afterburner will not allow me to change voltages, any suggestions?

    EDIT2: Running a Stability test on the card at stock everything but fan set to 55, so far so good.


  • Moderators, Technology & Internet Moderators Posts: 18,381 Mod ✭✭✭✭Solitaire


    Why are you using ATT?! That program is obsolete and isn't stable with newer GPUs :eek: Try MSI Afterburner ;)


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    Solitaire wrote: »
    Why are you using ATT?! That program is obsolete and isn't stable with newer GPUs :eek: Try MSI Afterburner ;)

    Yeah, I tried AfterBurner, it works for changing the voltages and fan speed, but not for voltaes, I am gonna uninstall tray tools today.

    Kombustor is good. Under the test my GPU never went above 54 on 55% fan speed.


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    Ok, I changed the CFG to allow voltage control and monitoring, should work now.

    Nope, still won't work :(


  • Registered Users, Registered Users 2 Posts: 2,851 ✭✭✭massy086


    id go with the fresh instal of win 7 tbh it can cause havoc if its in any way corrupt just back up what you have already saved on the os like game,s and do a fresh install


  • Registered Users, Registered Users 2 Posts: 2,928 ✭✭✭VenomIreland


    If I get a crash again with the slight UC applied, I'll give it a re-install after I back-up my games.


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