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Being billed for before i moved in.

  • 24-06-2010 7:11pm
    #1
    alwaysadub
    Registered Users, Registered Users 2 Posts: 11,554 ✭✭✭✭


    Hi,
    I recently started renting a new apartment last month. The landlord changed over the bill from the previous tenant to myself. A few days later-the middle of May-a final bill arrived for the previous tenant.
    On 20th May i got a letter asking me to register my account,which i did. I received a letter of confirmation,and set up a direct debit.
    Today though,i got my 1st bill, dated 16th June. (i was away for a bit)
    However the billing period is from 5th April to 14th June. Why am i being billed for a time when i wasn't registered there,and when the previous tenant already received her final bill in May?
    As it turns out,i never really moved in,i spent one night there,and the bill is for 108euro!!
    The account number if you need it is <snip>
    Thanks.


Comments

  • #2
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    alwaysadub Please do not post personal information on the interenet i.e. phone numbers, email addresses and account numbers.

    dudara


  • #3
    ESB CS: Chris
    Closed Accounts Posts: 141 ✭✭ESB CS: Chris


    Hi Alwaysadub,

    In general, a landlord or letting agent would contact us on behalf of a tenant to register them from the date they move in and the meter reading taken on that day.

    It would be best to not to post any personal information such as your account number here on a public forum. For the account privacy, I will send you a PM to discuss this matter further.

    Many thanks
    Chris


  • #4
    ESB CS: Chris
    Closed Accounts Posts: 141 ✭✭ESB CS: Chris


    Thank you Alwaysadub

    PM received and I will look into this matter for you asap.

    Many thanks
    Chris


  • #5
    Cadoche
    Closed Accounts Posts: 26 ✭Cadoche


    I think its wrong for landlords or agencies to register a tenant, what if they lie about the move in date?


  • #6
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Cadoche wrote: »
    I think its wrong for landlords or agencies to register a tenant, what if they lie about the move in date?

    Hi Cadoche,

    It is standard business practice to accept information from landlords, letting agencies and property management companies acting on behalf of clients moving in and out of properties.

    If you have been registered by such a third party, you are certainly entitled to check and confirm the information they have provided, including meter readings and move in/move out dates. However it is very rare for issues to arise in this regard.

    If you have any further queries we will be happy to help.

    Thanks,

    David.


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