Phone network service engineers in Galway?

Moycullen1

I was wondering if anyone knows of anyone who services or repairs small business phone systems in Galway. We have an Operaphone Hunting Exchange with 10 extensions which is giving trouble. It was sold and installed by TEIS (Telecom Eireann Information Systems) who no longer service it because parts are apparently hard to get although I have my doubts about this. It is a hybrid system, ie it is part analogue and part digital. I also posted this in the Networks & Communications forum.

Sponge Bob

what kind of trouble exactly ??

Moycullen1

The system is dropping calls in progress, it hangs up on incoming calls after one ring, there can be intermittent difficulty ringing between extensions and so on.

Sponge Bob

Sounds like a borked line card or central card, it would be worth fixing a line card but not the other. Make sure the engineer has a spare analogue line card or isdn....whatever you use.

Mind you opening it up and blasting all the dirt off the cards with an air can could do the trick

Moycullen1

Thanks for that all that info Sponge_Bob.