Broadband in Drogheda Dublin Rd area.

ingen

please only post here if you are in the dublin Rd Drogheda area
( five oaks, stameen, roschoill, longwood, beaubec, wheaton hall, dublin rd area , railway terrance and mcgraths lane) and you have DSL broadband.


1.please indicate what DSL speed you have currently if you have DSL and list provider.

2. would you be interested in having a faster DSL connection? and paying more €?

3. how stable is your current connection?

4. your location (optional)

I will gather results posted and forward to eircom, and local TD's , the more info we get here the better, and so we can get a good picture of what speeds people have.

(mods please leave this thread here as it will get more hits, i rekon thanks)

ingen

ingen wrote: »

please only post here if you are in the dublin Rd Drogheda area
( five oaks, stameen, roschoill, longwood, beaubec, wheaton hall, dublin rd area , railway terrance and mcgraths lane) and you have DSL broadband.


1.please indicate what DSL speed you have currently if you have DSL and list provider.

2. would you be interested in having a faster DSL connection? and paying more €?

3. how stable is your current connection?

4. your location (optional)

I will gather results posted and forward to eircom, and local TD's

1. 3mb / 384 vodafone
2. yes
3. not sure yet ( only have it 2 weeks)
4. dublin road

R.O.R

ingen wrote: »

please only post here if you are in the dublin Rd Drogheda area
( five oaks, stameen, roschoill, longwood, beaubec, wheaton hall, dublin rd area , railway terrance and mcgraths lane) and you have DSL broadband.


1.please indicate what DSL speed you have currently if you have DSL and list provider.

2. would you be interested in having a faster DSL connection? and paying more €?

3. how stable is your current connection?

4. your location (optional)

I will gather results posted and forward to eircom, and local TD's , the more info we get here the better, and so we can get a good picture of what speeds people have.

(mods please leave this thread here as it will get more hits, i rekon thanks)

1. 8MB / Eircom (only getting 3.5meg speedtest though)

2. No

3. Very Stable

4. Roschoill

positron

1. 2 mbps, Vodafone, getting about 1.2 mbps.

(Supposed to be 3 mbps, but connection drop every 10 mins at that speed. At 2 mbps, connection still drops during peak hours. Vodafone is offering 8 mbps for the same money, and I am considering asking them reduce my profile to 1 mbps )

2. Yes and Yes.

I need fast and stable internet access for work. It directly effects me now, and will be even more critical in future. Faster internet is also important for to have the option of telecommuting some days of the week. If I can't have good internet access, I will have to move - it is that important.

3. Very unstable. Disconnects during peak hours even with mere 2 mbps. Disconnects every 10 mins at 3 mbps.

4. Wheaton Hall.

ingen

R.O.R wrote: »

1. 8MB / Eircom (only getting 3.5meg speedtest though)

2. No

3. Very Stable

4. Roschoill

the limiting factor here, and that we all face in the area, is the length of the phone lines, that limits the speed of the DSL connection. the only real fix for this is to get a shorter landline, ( fiber to the cabinet, FTTH etc)

alternatively fixed wireless such as digiweb, net1, is available, and from what I hear net1 is available in Roschoill and general area as long as you are not real close to tall trees which block signal. net1 has an antenna in bellewstown which should be a runner.

R.O.R

ingen wrote: »

the limiting factor here, and that we all face in the area, is the length of the phone lines, that limits the speed of the DSL connection. the only real fix for this is to get a shorter landline, ( fiber to the cabinet, FTTH etc)

alternatively fixed wireless such as digiweb, net1, is available, and from what I hear net1 is available in Roschoill and general area as long as you are not real close to tall trees which block signal. net1 has an antenna in bellewstown which should be a runner.

I was getting 800+kbps on a 1MB line before the free upgrade so I'm surprised the drop off on the 8MB is so high - expecting around 6MB.

800kb was enough from my usage so I'm delighted with the warp speed 3.5MB

Pretty close to all the tall trees too and have enough trouble getting a decent TV signal through the aerial, let alone whether the atmospheric pressure is too high for the broadband to work.

ingen

an update for all.

grangerath estate, if you are very close to the shopping centre, you can now get 24mb eircom dsl broadband, i kid you not!!

yet the rest of the dublin road is stuck at a poxy 3-4 mb max speed.

Drogheda town is suffering, yet in meath outside Drogheda town boundary, eircom give grange rath residents vastly superior service and speeds.


now explain that ... total disgrace, that Drogheda town south along dublin road, is stuck at a poxy 3-4 mb.

dont expect anything to change anytime soon, in terms of DSL speed.

further investigation reveals that net1 service is available to certain parts of wheaton hall and roschoill, if you can see to the north
towards clogherhead, speeds up to 6mb. i noticed when i took a spin around roschoill, and castlewood that some houses already have the digiweb/irish broadband breeze / net1 , fixed wireless antennas on the roof... interesting...


so the main part of the dublin road, is being left behind by eircom, by not giving us decent speeds.

:mad::mad::mad:

lucernarian

Did you have any joy with Net1 yourself?

ingen

To_be_confirmed wrote: »

Did you have any joy with Net1 yourself?

yea they came out, had a look and said, erm no joy here, you wont get a signal, too many trees, a chap had a binoculars and went up on the roof, too many trees he said..

I said strange, cause you should have LOS to a mast to the north,, they put together the test gear and up he goes, does a test gets full signal on the middle of the roof! great , however as its in the middle of the roof and not near my aerial pole they need to get a slate bracket, that slides in under the tile and clamps down, to hold antenna in place.

question is, could the slate clamp cause any damage to the roof in heavy wind? never seen any of those type of installs before!!


nice people to deal with,

positron

Thanks for the update. Net1's package/prices doesn't look all that good value - but it's better than no internet at all.

I read somewhere here in the past that Magnet.ie might be in Drogheda by end of 2010. Wonder if anyone know any more on this (Project Kevin or something like that)??

ingen

positron wrote: »

Thanks for the update. Net1's package/prices doesn't look all that good value -

too right. after exhaustive research on broadband I have come to the conclusion that eircom has the best service and offering, all be it more expensive. ( you can get through to them on the phone relatively quickly compared to other isp's)

also if you are on a NGB product you line can most likely take a bit more speed than eircom speed checkers tell you. check your routers line stats to be sure. a quick call to eircom support and they can up your profile to a faster speed.

ingen

hi people an update for you, i have looked into broadband speeds, and discovered, that from the esso garage on the dublin road down you can get 10mb broadband speed on DSL.


also the shops over at the bryanstown cross route can also get 10mb dsl broadband, now remember that the bryanstown cross route is less than 1km from wheaton hall, and also well under the 1km range too on the dublin road,
so either they have nice new clean lines or are patched to a different exchange.

in scotch hall you can get 15mb dsl broadband.

also along the main dublin road at southgate you can get 20-24mb DSL broadband!!!

if you are in deepforde you can get 6mb+ DSL.

i rekon if wheaton hall was plugged into the same exchange as bryanstown cross route, then you could probably get 8mb BB in wheaton hall!!!

so it looks like the main residential areas of the Dublin Road, are on old crappy phone lines, and patched to an exhange further away... eircom could do something about it, but i dont think they would bother their, arse. :mad::mad::mad::mad:

positron

ingen wrote: »

i rekon if wheaton hall was plugged into the same exchange as bryanstown cross route, then you could probably get 8mb BB in wheaton hall!!!

so it looks like the main residential areas of the Dublin Road, are on old crappy phone lines, and patched to an exhange further away... eircom could do something about it, but i dont think they would bother their, arse. :mad::mad::mad::mad:

I agree. However, there has to be a process that we can try to get the ball rolling? Who should we speak to regarding this, and surely there more than three who posted here uses broadband in this area, how to we reach to them all to get their support?

ingen

positron wrote: »

I agree. However, there has to be a process that we can try to get the ball rolling? Who should we speak to regarding this, and surely there more than three who posted here uses broadband in this area, how to we reach to them all to get their support?

we need to hound local TD's , keep on their case , ill send you a pm with the names of the people i spoke to..

on a side note, i have discovered that there is a spare line going past my door to the new exchange in grangerath, CLXA. a new order for a new line has gone in, to connect me to this exchange as the cable is running past my door. this will reduce my phone line by over 50% to 1.7km so therefore i should be able to get 15mb-17mb speed... fingers crossed!!

Salty Dog

ingen wrote: »

a new order for a new line has gone in, to connect me to this exchange as the cable is running past my door. this will reduce my phone line by over 50% to 1.7km so therefore i should be able to get 15mb-17mb speed... fingers crossed!!

If ya don't mind me asking how much is the new order going to cost asuming Eircom don't do freebies

ingen

Salty Dog wrote: »

If ya don't mind me asking how much is the new order going to cost asuming Eircom don't do freebies

hi there, its €107, not sure if its plus vat or not. i got the business care centre to organise, with the condition that it be connected to the nearer exchange, the chap in eircom said there shouldnt be a problem.

noelcosgrave

ingen wrote: »

1.please indicate what DSL speed you have currently if you have DSL and list provider.

3MB service, at the moment delivering <1MB sync speed.
Digiweb (DSL, not wireless)

2. would you be interested in having a faster DSL connection? and paying more €?

Yes, a much faster and far more reliable connection is becoming vital to my business. I've tried Digiweb's wireless, but the tall trees surrounding the estate mean that one is ruled out, as is any other line-of-sight method.

3. how stable is your current connection?

Very unstable. 18mths ago, this connection was syncing at 2MB, now it struggles to hold a < 1MB sync, particularly during peak hours.

4. your location (optional)

Stameen

noelcosgrave

ingen wrote: »

on a side note, i have discovered that there is a spare line going past my door to the new exchange in grangerath, CLXA. a new order for a new line has gone in, to connect me to this exchange as the cable is running past my door. this will reduce my phone line by over 50% to 1.7km so therefore i should be able to get 15mb-17mb speed... fingers crossed!!

I called Eircom this afternoon to see if I ordered a new line could I be connected to the new exchange at Colpe (which is 10 mins walk from me).

The answer was a seemingly definitive NO, almost a "how dare you ask". I was told that I would receive the same two tin-cans and a bit of string service I currently have.

I'd be interested to know where you are, Ingen, so I can compare notes and maybe put a bit of pressure on Eircom. Can you PM me?

noelcosgrave

ingen wrote: »

the limiting factor here, and that we all face in the area, is the length of the phone lines, that limits the speed of the DSL connection. the only real fix for this is to get a shorter landline, ( fiber to the cabinet, FTTH etc)

Fibre to the cabinet is the most cost-effective solution. Fibre to the home would be prohibitive. Maybe an innovative solution such as running fibre through the sewer system should be considered, as this has been successfully done in Italy, Japan and more recently, the UK.

As a side note, I've been told by a representative of another ISP that there is likely to be little or no investment in new infrastructure and was reminded that "there's a recession on". On the contrary, a recession is the best time for any reasonably well-capitalised company to invest in infrastructure. You get the labour and maybe even the equipment far cheaper than you would during an economic boom.

ingen

noelcosgrave wrote: »

I called Eircom this afternoon to see if I ordered a new line could I be connected to the new exchange at Colpe (which is 10 mins walk from me).

The answer was a seemingly definitive NO, almost a "how dare you ask". I was told that I would receive the same two tin-cans and a bit of string service I currently have.

I'd be interested to know where you are, Ingen, so I can compare notes and maybe put a bit of pressure on Eircom. Can you PM me?

ok here ya go.

despite lengthly research on my part, and eircom confirming that spare cable was running past my door, i measured the distance and it equated to 1.7km, eircom told me what the old phone number was for this old line and i put it in to the eircom speed checker and it gave back a speed of 15mb, which equates to a line length of 1.7km, happy days i thought, boy was i wrong.


anyways eircom took the order for the new line, and booked an appointment, engineer called out to do the job, and i have him all the info he needed to find the cable, and even the old number which eircom had given me..

he called me back a few hours later saying that he could not find the cable at all. i called eircom again, and eventually i decided to throw in the towel.. as the old number is showing up on eircom line checker, and giving a line speed of 15mb, the line has to be there,..

very very very frustrating. how can eircom get away with giving an exchange to one housing estate in east meath, and ignoring one of the biggest towns in ireland? total disgrace!!

ingen

noelcosgrave wrote: »

Fibre to the cabinet is the most cost-effective solution. Fibre to the home would be prohibitive. Maybe an innovative solution such as running fibre through the sewer system should be considered, as this has been successfully done in Italy, Japan and more recently, the UK.

As a side note, I've been told by a representative of another ISP that there is likely to be little or no investment in new infrastructure and was reminded that "there's a recession on". On the contrary, a recession is the best time for any reasonably well-capitalised company to invest in infrastructure. You get the labour and maybe even the equipment far cheaper than you would during an economic boom.

it truely is a disgrace. eircom are a joke, how can they call a poxy up to 8mb, next generation, in 2010.... now thats a joke.

ingen

noelcosgrave wrote: »

I called Eircom this afternoon to see if I ordered a new line could I be connected to the new exchange at Colpe (which is 10 mins walk from me).

The answer was a seemingly definitive NO, almost a "how dare you ask". I was told that I would receive the same two tin-cans and a bit of string service I currently have.

I'd be interested to know where you are, Ingen, so I can compare notes and maybe put a bit of pressure on Eircom. Can you PM me?

PM SENT

noelcosgrave

ingen wrote: »

anyways eircom took the order for the new line, and booked an appointment, engineer called out to do the job, and i have him all the info he needed to find the cable, and even the old number which eircom had given me..

he called me back a few hours later saying that he could not find the cable at all. i called eircom again, and eventually i decided to throw in the towel.. as the old number is showing up on eircom line checker, and giving a line speed of 15mb, the line has to be there,..

Can I take it then that you didn't get the line from CLXA? I've been told by Eircom POTS support (on the phone) that there is no copper running from CLXA northbound along the Dublin Road and that to supply a service from CLXA to Stameen, Five Oaks, and the rest would require digging up the roads.

I'm getting so frustrated by this steam-age service that I (in a moment of pure madness) even considered going for WiMax. Thankfully, I returned to my senses pretty rapidly. It still leaves me with a dog-slow connection that loses sync at the drop of a hat though.

ingen

noelcosgrave wrote: »

Can I take it then that you didn't get the line from CLXA? I've been told by Eircom POTS support (on the phone) that there is no copper running from CLXA northbound along the Dublin Road and that to supply a service from CLXA to Stameen, Five Oaks, and the rest would require digging up the roads.

I'm getting so frustrated by this steam-age service that I (in a moment of pure madness) even considered going for WiMax. Thankfully, I returned to my senses pretty rapidly. It still leaves me with a dog-slow connection that loses sync at the drop of a hat though.

i take it you mean east--west along the dublin road..

no they didnt deliver the connection, they said that they couldnt find the cable... i dont know how hard they looked... i sent you a pm earlier, did you get it?


at stameen, the colpe cross exchange is very very close to you.!! so near and yet so far, eh..

let me know what you think after you read the pm, cheers

noelcosgrave

ingen wrote: »

i take it you mean east--west along the dublin road.

Yes, or more like south-east to north-west.

no they didnt deliver the connection, they said that they couldnt find the cable... i dont know how hard they looked...

If what I have been told is true, there is no cable running to CLXA from anywhere along the town-bound stretch of the Dublin Road.

at stameen, the colpe cross exchange is very very close to you.!! so near and yet so far, eh..

I know. And knowing that houses 50 metres from me in Grangerath have the opportunity to get the higher-speed DSL is extremely annoying.

let me know what you think after you read the pm, cheers

I've sent an email to the eircom contact, but he has yet to respond. I'll give him a week or so before I chase it up.

szines

Hi, somebody know, what is the best choice for broadband in this Dublin Road Area in Drogheda?

Is only Eircom broadband with limited download available?

Are there any cable broadband with high speed, unlimited download?

Thanks for your help!

ingen

for anyone in the Drogheda Dublin Road, area, this is the exchange you want to get plugged in to.. ( see attached picture of colpe cross exchange ). ( thank you google street view for the picture!!)


eircom continue to connect people on the dublin road area in Drogheda to the patrick street exchange DBC, which is about 4km + from the dublin road area.


the result of this is max speeds from 2mb-4mb, for most of the dublin road area of Drogheda!.... so with their up to 8mb packages there is not a chance in hell of ever getting near the 8mb on the current exchange, DBC in patrick st.

its a totally crazy attitude by eircom, not to connect the dublin road residents to the closer exchange CLXA ie colpe cross, as its 50% closer, and would result in a much better broadband experience and faster speeds.


its a total joke.... on a point of priciple i would avoid eircom for this stance alone!!! my contract with eircom is up soon, i might switch to a different service,,,, as eircom are very expensive.

lucernarian

There's an awful lot of work involved in rewiring every house that's closer to the Colpe Cross exchange than another existing exchange. So much so that simply opening a couple of small cabinet exchanges like the one at the entrance to Deepforde would be the cheapest way to solve the problem. Much like what BT have done in many parts of NI.

Also, that exchange would only be able to physically handle about 2000 lines at most I'd say. Based on the size of the Blackrock exchange near the old Carrolls factory in Dundalk. All the housing estates along the Dublin Road, combined with Grange Rath and the Colpe roads themselves could well surpass that.


Speaking of Grange Rath, I read a report here on boards which mentioned that Net1 offered to cable the estate and use DOCSIS broadband, but the residents refused because they didn't like the idea of cables going across the eaves/gutters of houses:rolleyes: You don't see most of Dublin or Cork or Limerick complaining about the cables which give them very fast broadband... Instead lots of the houses in the estates ended up with poles on their chimneys just for Digiweb FWA, a service which quickly became overloaded.

Long story short, if you want very fast broadband in Drogheda, move house over to the northside of Drogheda or else Grange Rath/Deepforde when they get ADSL2+.

ingen

To_be_confirmed wrote: »

There's an awful lot of work involved in rewiring every house that's closer to the Colpe Cross exchange than another existing exchange. So much so that simply opening a couple of small cabinet exchanges like the one at the entrance to Deepforde would be the cheapest way to solve the problem. Much like what BT have done in many parts of NI.

Also, that exchange would only be able to physically handle about 2000 lines at most I'd say. Based on the size of the Blackrock exchange near the old Carrolls factory in Dundalk. All the housing estates along the Dublin Road, combined with Grange Rath and the Colpe roads themselves could well surpass that.


Speaking of Grange Rath, I read a report here on boards which mentioned that Net1 offered to cable the estate and use DOCSIS broadband, but the residents refused because they didn't like the idea of cables going across the eaves/gutters of houses:rolleyes: You don't see most of Dublin or Cork or Limerick complaining about the cables which give them very fast broadband... Instead lots of the houses in the estates ended up with poles on their chimneys just for Digiweb FWA, a service which quickly became overloaded.

Long story short, if you want very fast broadband in Drogheda, move house over to the northside of Drogheda or else Grange Rath/Deepforde when they get ADSL2+.

eircom have told me that they have a good bit of spare capacity in colpe cross exchange, so its do able.. ie connect the current cabs that are on the dublin road, (see attachment )

(heres one example)
the cabinet in the picture, serves roschoill.... so all you need is to connect a fiber from this cab to colpe cross exchange and then your sorted!

its not a big job in all honesty.

so funny about moving house...:D

if there is a problem with running new cables, why dont eircom invest in a wireless system like net1, they could hugely increase their range,

lucernarian

ingen wrote: »

eircom have told me that they have a good bit of spare capacity in colpe cross exchange, so its do able.. ie connect the current cabs that are on the dublin road, (see attachment )

(heres one example)
the cabinet in the picture, serves roschoill.... so all you need is to connect a fiber from this cab to colpe cross exchange and then your sorted!

its not a big job in all honesty.

so funny about moving house...:D

if there is a problem with running new cables, why dont eircom invest in a wireless system like net1, they could hugely increase their range,

A good bit? Sure how long is a piece of string? Does capacity mean spare mbps to deal with congestion or does it mean more space on the main distribution frame or does it mean adequate power supplies or air conditioning etc? That's grand for a cabinet or two but I'm talking about 2000 lines, the sheer bulk of which would need new ducting to be laid for much of the length of the road.

A fibre can't just be laid to a cabinet and bob's your uncle. How exactly will a fibre optic cable connect to a couple of hundred copper pairs? With expensive DSLAM equipment and POTS/ISDN equipment aswell. Like what is used for Deepforde currently. That solution is exactly what I was talking about in my last post, which is what eircom would find cheaper and BT are doing currently in NI. Re-laying 2000 copper pairs is a much larger job than installing RSUs with DSL equipment inside, beside an existing cabinet.

Wireless has its pros and cons. It would be very expensive or else technologically inadequate to replace DSL with wireless tech en masse. I don't know of any widespread wireless provider that supplies over 12 mb/s, without going into microwave link technology like what's used for mobile phone masts.

troops

ingen wrote: »

if you are in deepforde you can get 6mb+ DSL.

who is this with?

ssmith6287

1. Eircom, Signed up for 3mb. Get between 5 and 7.5mb depending on time of the day.

2. Nah the broadband is plenty fast,Download 3 or 4 movies a night and play xbox or browse simultaneously

3. Once or twice when the NGB was been installed we were left dry but no recent problems

4. Im in wheaton Hall

positron

ssmith6287 wrote: »

4. Im in wheaton Hall

Wow, that's amazing. Where in WH, if I may ask, are you at the front of the estate, or at the very back? I am in WH too, but my experience is nothing like yours.

ingen

positron wrote: »

Wow, that's amazing. Where in WH, if I may ask, are you at the front of the estate, or at the very back? I am in WH too, but my experience is nothing like yours.

from what he/she said above i would guess avondale.:D

ssmith6287

Woodford, beside the shops

Dartarded

1. 3Mb

2. I am currently paying Digiweb 50 Euro a month for a 3Mb connection + phone.

3. Terrible , Huge latencies , persistent dropped packets , constant DSL resynchs

4. five oaks

I sometimes depend on broadband for my job , if i VPN in to the office i am guaranteed that i will have to re-establish the connection at least every 20 minutes. I have never experienced such a terrible broadband service.
At this stage i default to the 3G dongle as the speeds i get are much faster and the connection more stable.

lucernarian

If you want better broadband, move away from five oaks:o

It's too far from the current exchange, indeed lines in five oaks used to fail until eircom started increasing the range limit about 4 years ago. Moving to eircom or anyone else wouldn't increase speeds. The best bet is to call Digiweb and ask for the speed to be reduced to 2 mbps instead of 3 mbps. At least reliability would be restored. Also, if you had a special filtered socket installed then it would solve problems. I don't know how you'd go about it as Digiweb probably won't want to know or else will threaten to charge money for the luxury. If you see an eircom linesman somewhere around town, ask him for a broadband filtered socket because your signal's a bit weak and the modem loses the connection sometimes.

There's also probably no wireless alternatives as I think Digiweb Metro has no coverage there either.

delly

You should check the next generation broadband map on the eircom site. It looks like most of the dublin road area will get the upgrade soon, while here in grange rath we'll be left out in the cold. So the tables could change soon enough.

positron

Would be great if true. If it's indeed possible to get faster than the current 2 MBPS in parts of Wheaton Hall (which is the hardware / line limit according to eircom engineer), all I would then want is for Harvey Norman to rerun their PS3 deal..!

ssmith6287

like i said at least 5mbps with eircom, in woodford

KoKane

ingen wrote: »

please only post here if you are in the dublin Rd Drogheda area
( five oaks, stameen, roschoill, longwood, beaubec, wheaton hall, dublin rd area , railway terrance and mcgraths lane) and you have DSL broadband.


1.please indicate what DSL speed you have currently if you have DSL and list provider.

2. would you be interested in having a faster DSL connection? and paying more €?

3. how stable is your current connection?

4. your location (optional)

I will gather results posted and forward to eircom, and local TD's , the more info we get here the better, and so we can get a good picture of what speeds people have.

(mods please leave this thread here as it will get more hits, i rekon thanks)

Hmm I missed this thread.

I'm in the Beaubec area. The back half of the estate (built more recently than the front half but still years ago).

Currently on Eircom and just got knocked down to 2mb as part of next generation technology................................



The story is, for fckin years we were on 3mb BT (at the time 3mb was the bees knees that you could get).

Later we switched to Eircom for price reasons with the phone lines.

Still we were on 3mb with no problems and actually had a good service.

Then when the nations first rollout of 'up to' 6mb went live, my pings went up with the interleaving changes but still we were on 3mb.
So I phoned and requested that we be put on an official 3mb package so as to have good pings.

Anyway, in the past 2 months or more, we've been knocked down to 2mb.

I've phoned now and asked whats going on, can they just put me back on to 3mb cheers.

I got the usual about UP TO 8mb, meaning that I might not get the full whack. I explained I didnt care for that and I've been on 3mb for donkeys years and its what I want.

They replied and said its Next Generation Technology and I'm now down to 2mb and theres nothing that can be done.



Fúckin raging is an understatement. Such a píss take to be honest.
They actually managed to shaft someone completely who was happy with a little 3mb line, not looking for big mega internet.


So, ingen, I'm in beaubec on eircom, 2mb.

For the love of god tell me what I can do.

I fear we're in a 'black hole' for internet at the moment and it wont matter if I change ISP?


I'm also aware that because of our House Alarm setup (its connected to a HQ for the alarm company and uses the phone lines if the alarm goes off - and also every night at the same time causing the internet to drop)
So I know we couldnt get more than 3mb because of it. I assume thats why. But we never needed more so not complaining.

lucernarian

Your house phone wiring is supposed to be changed to include a master filter for the house, if there's an alarm present. This is to stop precisely the above kinds of issues. You'd have to get it fitted by your alarm provider so that the alarm remains certified, I'd say.

You should lodge an official complaint with eircom, saying that your speeds were deliberetely reduced for no good reason as you had a perfectly good line before hand. Also post your current "DSL statistics" info here, which is found somewhere on your router's webpage. It's very important to get a complaint reference number so you can forward it on to ComReg if and when eircom are unwilling to take your complaint seriously.

Probably sending it through letter to the CEO of eircom is the most sure-fire way of lodging a complaint but a complaint through the phone is still useful if you're impatient and if you get a complaint reference number off them during the call.

In any case, I wouldn't tolerate that nonsense. The more people who complain about eircom's cack-handed approach to line infrastructure in a town as large as Drogheda, the more likely something will be done about it for everyone.

positron

To_be_confirmed wrote: »

Your house phone wiring is supposed to be changed to include a master filter for the house, if there's an alarm present. This is to stop precisely the above kinds of issues.

When I was having regular disconnection issues with BT/Vodafone and logged a complaint, eircom engineer came along and installed a master filter on the wall, but unfortunately it didn't make any difference what so ever to the connection dropping issue. This was with 3 mbps BT, and they had to drop it down to 2 mb to get a stable connection. This was working reasonably okay for a while, but recently this has gone tits up again. The speedtest.net is now showing 2.6mb, so I am guessing they have somehow changed the profile back to 3 mb or may be more, which has made things worse. It's just depressing that in this day and age I can't get a basic stable broadband access in Western Europe!!

ssmith6287

Used to deal with eircom reps the whole time, you need to have a few people complaining about lines. Financially it doesn't make much sense for them to fiddle with the lines if its just to suit 1 customer. Hence cedarfield has broadband but the laneway across the way with 4 or 5 houses doesn't. NTL work on the same basis, Hope they come to drog soon

lucernarian

positron wrote: »

When I was having regular disconnection issues with BT/Vodafone and logged a complaint, eircom engineer came along and installed a master filter on the wall, but unfortunately it didn't make any difference what so ever to the connection dropping issue. This was with 3 mbps BT, and they had to drop it down to 2 mb to get a stable connection. This was working reasonably okay for a while, but recently this has gone tits up again. The speedtest.net is now showing 2.6mb, so I am guessing they have somehow changed the profile back to 3 mb or may be more, which has made things worse. It's just depressing that in this day and age I can't get a basic stable broadband access in Western Europe!!

It won't work for everyone but they are specifically used for people with alarms so that the alarm is filtered while still maintaining a constant connection to the telephone line. As it stands the alarm is unfiltered and is causing disconnects so it will clearly make a difference for him/her. What didn't work for you may work for other situations, especially when an alarm's involved.

The only thing is, the likes of eircom phonewatch charge something like €90 to fit such a master socket filter but at least the alarm system remains certified for use.

KoKane

To_be_confirmed wrote: »

Your house phone wiring is supposed to be changed to include a master filter for the house, if there's an alarm present. This is to stop precisely the above kinds of issues. You'd have to get it fitted by your alarm provider so that the alarm remains certified, I'd say.

You should lodge an official complaint with eircom, saying that your speeds were deliberetely reduced for no good reason as you had a perfectly good line before hand. Also post your current "DSL statistics" info here, which is found somewhere on your router's webpage. It's very important to get a complaint reference number so you can forward it on to ComReg if and when eircom are unwilling to take your complaint seriously.

Probably sending it through letter to the CEO of eircom is the most sure-fire way of lodging a complaint but a complaint through the phone is still useful if you're impatient and if you get a complaint reference number off them during the call.

In any case, I wouldn't tolerate that nonsense. The more people who complain about eircom's cack-handed approach to line infrastructure in a town as large as Drogheda, the more likely something will be done about it for everyone.

I guess they never stuck one in, and I think its because we didnt have broadband back then - I'll give them the benefit of the doubt
So its a Engineer job then, get someone from the Alarm company out and stick it in?
Do you think it would effect us never being able to get more than 3mb, or do you think thats just a seperate issue.

Type  	 Interleave  	 	
 Status 	No Defect 	

	
[B]Downstream    [/B]	          [B]Upstream[/B]
 Data Rate(Kbps) 	
         2048          	         256
 Noise margin (dB) 	
         8.7          	                27.0
 Output power (dBm) 	
         18.1          	         11.8
			
 Attenuation (dB) 	
         57.0          	         31.5

looks like it randomly drops from 2.4 to 2.0
great

And one last, do any of you think it would change if I changed ISP (which is inevitably coming). Also what is on the horizon for Drogheda. Any cable like NTL coming?
I'll put it on the list to Santa anyway

KoKane

Its so stupid to have such a great connection for literally years, and slowly it gets worse and worse and might aswell be gone half the time now. Most of all the fact that nothing has changed within the house to cause those effects.

Lord TSC

While I see a topic about broadband in Grange Rath, I've got a question. Does the internet cut out every day bang on 4 o clock for anyone else around the area?

I'm in GR with Eircom and every day, bang on 4 o clock, I lose my connection for about 30 seconds. Quite annoying....

ingen

Teamshadowclan wrote: »

While I see a topic about broadband in Grange Rath, I've got a question. Does the internet cut out every day bang on 4 o clock for anyone else around the area?

I'm in GR with Eircom and every day, bang on 4 o clock, I lose my connection for about 30 seconds. Quite annoying....

what speed are you getting on DSL in GR?

ingen

folks as an update to this thread, I have had it confirmed to me by eircom that nothing will change in the south Drogheda area, Dublin Road area in relation to the phone line length issue, and will remain connected to the patrick street exchange.

KoKane

So Dublin Rd is pretty much a black hole for good internet connection or what?