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How to get UAN number?

  • 16-06-2010 1:36pm
    #1
    dr gonzo
    Registered Users, Registered Users 2 Posts: 1,676 ✭✭✭


    Anyone know how to get their UAN number without having a bill? Am i legally entitled to it over the phone from an old provider?

    Im trying to swap to a new provider but we've no old bills. I really dont want to have to wait for a new one to be posted, which seems like a complete waste of time when the new provider could be getting my account sorted.


Comments

  • #2
    Greyfox
    Registered Users, Registered Users 2 Posts: 3,975 ✭✭✭Greyfox


    Ring your old provider and they should give it to you no problem, most providers will email it to you


  • #3
    ..Brian..
    Registered Users, Registered Users 2 Posts: 1,265 ✭✭✭..Brian..


    It cannot be given out ove rthe phone so ring your provider and ask them to post it out to you.


  • #4
    Victor McDade
    Registered Users, Registered Users 2 Posts: 710 ✭✭✭Victor McDade


    ..Brian.. wrote: »
    It cannot be given out ove rthe phone so ring your provider and ask them to post it out to you.

    I was told that by one rep, called them again the next day and a different rep gave it to me over the phone


  • #5
    dr gonzo
    Registered Users, Registered Users 2 Posts: 1,676 ✭✭✭dr gonzo


    ..Brian.. wrote: »
    It cannot be given out ove rthe phone so ring your provider and ask them to post it out to you.

    That seems to be what theyre telling me so ill just have to wait.

    Policy is policy so i normally wouldnt be overly bothered by it, my problem is that we get the online bill with this particular provider and the online bill doesnt have the UAN on it. So obviously i said to him that seeing as we dont get posted our bills and the online bill should have the UAN on it could he just tell me over the phone because its the only thing i need, he flat out refused even though its their fault. Pretty irritating but what can you do.


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