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Philips 5010 set top box nolonger working with Saorview

  • 08-06-2010 6:16pm
    #1
    givecredit
    Registered Users, Registered Users 2 Posts: 1,654 ✭✭✭


    Since yesterday i am getting an error message in french re Video error. I am getting a stuttering video and audio. Tried a factory reset with no success. Radio channels working fine.

    I wonder is it anything to do with the new saorview epg? Or have rtenl changed any other settings in the last few days?

    Anyone else experiencing problems?


Comments

  • #2
    STB
    Closed Accounts Posts: 5,178 ✭✭✭STB


    givecredit wrote: »
    Since yesterday i am getting an error message in french re Video error. I am getting a stuttering video and audio. Tried a factory reset with no success. Radio channels working fine.

    I wonder is it anything to do with the new saorview epg? Or have rtenl changed any other settings in the last few days?

    Anyone else experiencing problems?

    Sounds to me like poor signal. Check your amp and aerial connections. Is there a signal bar to measure strength etc ?

    There is a firmware update on the site (not sure what it updates - and that wouldnt be the cause of anything if its worked up until now - Here it is if you want to try it. http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=DTR5010/12&scy=it&slg=en&mid=Link_Software).


  • #3
    slegs
    Registered Users, Registered Users 2 Posts: 3,038 ✭✭✭slegs


    STB wrote: »
    Sounds to me like poor signal. Check your amp and aerial connections. Is there a signal bar to measure strength etc ?

    There is a firmware update on the site (not sure what it updates - and that wouldnt be the cause of anything if its worked up until now - Here it is if you want to try it. http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=DTR5010/12&scy=it&slg=en&mid=Link_Software).

    or possibly overloading if you have an amp in place (I had similar symptoms with overloading once)


  • #4
    givecredit
    Registered Users, Registered Users 2 Posts: 1,654 ✭✭✭givecredit


    slegs wrote: »
    or possibly overloading if you have an amp in place (I had similar symptoms with overloading once)

    Tried that. Took out amp altogether. No Change. In a friends house his sigmatek 500hd is also giving same problems since weekend. I suspect its a problem with new soarview epg and compatibility with these set top boxes. Does anyone have a combo mvision 200hd, Sigmatek or philips 5010 working since monday to rule out my theory?


  • #5
    fat-tony
    Registered Users, Registered Users 2 Posts: 2,711 ✭✭✭fat-tony


    givecredit wrote: »
    Tried that. Took out amp altogether. No Change. In a friends house his sigmatek 500hd is also giving same problems since weekend. I suspect its a problem with new soarview epg and compatibility with these set top boxes. Does anyone have a combo mvision 200hd, Sigmatek or philips 5010 working since monday to rule out my theory?
    Mvision Combo 200 HD working fine off the Greystones relay and off Three Rock right now - 15.05.
    What's this new EPG?

    saw other thread regarding EPG appearing on MHEG stream. That doesn't affect the Mvision - no MHEG support! I suspect it has nothing to do with your issue either - probably signal strength issues.


  • #6
    givecredit
    Registered Users, Registered Users 2 Posts: 1,654 ✭✭✭givecredit


    I can also get dtt from 3 rock. Will try that later to rule out problems with cairn hill.

    Retuned to 3 rock and everything perfect again. Tried cairn Hill with no amplifier and still had the same problem. All other tvs are tuned to Cairn Hill with no problems..


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