outlook express problem

auditek923

all of a sudden my outlook express wont send or recieve my emails. i am an eircom broadband customer with an eircom email address

auditek923

Unable to logon to the server using Secure Password Authentication. Account: 'mail1.eircom.net', Server: 'webmail.eircom.net', Protocol: POP3, Server Response: '-ERR Mate, the command must be one of CAPA, USER, PASS or QUIT', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18
this is the error i get

chin_grin

Do you have internet connectivity? Did anything change recently on the machine. Like did you install any new anti-virus or firewall software.

Also I know this is far fetched but did you try a reboot and log on again?

The only other thing you can do is give eircom a buzz. I know they're not the greatest for support!

Oh wait wait, just after reading the error. Did you change your password recently? If you go to Tools - Accounts - and you can view/edit your details in there.

auditek923

i have not changed anything at all, and my broadband is connected and running

Athlone_Bhoy

Your getting the same thing I have mate.

auditek923

Athlone_Bhoy wrote: »

Your getting the same thing I have mate.

ok, so how do we fix it

Snowbat

auditek923 wrote: »

Unable to logon to the server using Secure Password Authentication

According to the OE setup guide on broadbandsupport.eircom.net, Log on using Secure Password Authentication (SPA) should NOT be ticked.. Go to the settings for this account in OE, untick it, and try again.

Gadgetman496

Is it possible that eircom migrated you to their new Webmail?

If they did you will need to change the account settings POP3 & SMTP from mail1.eircom.net

to

webmail.eircom.net


How to tell if the user has the new or old Webmail:

LINK:

auditek923

gadgetman496 wrote: »

Is it possible that eircom migrated you to their new Webmail?

If they did you will need to change the account settings POP3 & SMTP from mail1.eircom.net

to

webmail.eircom.net


How to tell if the user has the new or old Webmail:

LINK:

i did change it since to webmail.eircom.net but still not working

auditek923

Snowbat wrote: »

According to the OE setup guide on broadbandsupport.eircom.net, Log on using Secure Password Authentication (SPA) should NOT be ticked.. Go to the settings for this account in OE, untick it, and try again.

snowbat you genius. it worked, thanks a million . i mean that. cheers

Gadgetman496

auditek923 wrote: »

i did change it since to webmail.eircom.net but still not working

Open Outlook Express

Goto File>Identities>Add New Identity

Create a new Identity & add one of your problematic email accounts using the "mail1.eircom.net" settings for your POP3 & SMTP.

Switch to that identity if not already there & try to send & receive.

-