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Switching from O2 to Vodafone - couple of q's

  • 27-04-2010 4:09pm
    #1
    spockety
    Moderators, Education Moderators Posts: 5,531 Mod ✭✭✭✭


    I checked the FAQ and it doesn't seem to be mentioned..

    Switching to Vodafone tomorrow, does anyone know if Vodafone have an equivalent of the *111# command on O2 pay monthly? I.e. to show you how many minutes, SMS, and MB of data you have left in your monthly allowance? I see you can do it on their website, but it's handy to be able to quickly check on the phone.

    Also, do I need to do anything with o2 in order to cancel my account, or do Vodafone handle that for me? I am out of contract ages so I have no obligations that I'm aware of.


Comments

  • #2
    Mimikyu
    Registered Users, Registered Users 2 Posts: 18,961 ✭✭✭✭Mimikyu


    This post has been deleted.


  • #3
    spockety
    Moderators, Education Moderators Posts: 5,531 Mod ✭✭✭✭spockety


    Cheers.

    Switch seems to have gone OK, except now I have no packet data connectivity. Settings are fine for sure, and I tried the SIM in another phone that vodafone isp/live definitely works on.

    Also I can't call customer care on 1907 because when I key in my mobile phone number on their menu system it says it's not a valid vodafone number! So I am at the mercy of emailed customer care.

    Anyone else ever experience packet data issues when changing provider?


  • #4
    Rackstar
    Registered Users, Registered Users 2 Posts: 1,347 ✭✭✭Rackstar


    Hey,

    I have to say porting over to Vodafone is painful. I work in IT Support and we look after phones for a few places. I'd say data isn't enabled on you sim from the Vodafone side, this happens constantly! Every time I have had a phone porting over to Vodafone I've had to call them and get them to activate stuff like Data, Caller ID, Roaming, even tariff options like free Vodafone to Vodafone calls.

    Whoever or what ever sets up the account from the Vodafone side never gets it right and leaves half of the options out. It's even worse if its a Blackberry as there is more to be left out.

    It usually takes a few phone calls talking to support / data support and account managers!


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