Bet voided by Bodog

Flipper

I'm sure this topic has been covered before but here we go... I spotted that Bodog were making Barclona +1 @ EVS for the 90 minutes this week when everyone else is roughly going this price for Barcalona -1 so I obviously capitalised and had a bet. I decided to not go mad and just have €500 on it. It took the bet no problem but 10 minutes later, the money was returned to my account. I rang them and asked what the story was. I was told a manager would call me back. 20 minutes later, I get an email saying the following:

"Thank you for contacting Bodog Customer Service.

Please note that your bet #175322445 has been voided as the market ( +1) was incorrect on the website. We are pleased to inform you that, the stake amount was returned to your account. Also note that the correct market has been updated on the website ( -1). Feel free to go ahead and place your bet.

Wager Single #175322445 (Placed by Web)
UEFA Champions League Handicap (1x2)
FC Barcelona vs Internazionale
FC BARCELONA (1.0) EVENS,

Risked EU€ 550.00 to win EU€ 550.00
Redeemed EU€ 50.00 bonus.

If there is anything else we can help you with, please let us know."


I then wrote the following in reply:


"The mistake is not my fault, it's yours. For instance, if I had placed a bet at say 2/1 and then realised that I could get the same bet on a different site at 4/1, would you give me my money back?

I am expecting the courtesy of a call back on my mobile +353 8x xxxxxxx as promised to discuss this matter further."


Anyone have experience of this situation?

Nulty

They are well within their rights. They are covered by their T&C. Most bookmakers are. They can cancel a bet if they put the wrong price up.

If a tv in a shop has a €100 price tag but it should have a €1000 tag, you cant just demand that they sell it to you for €100. Thats not how things work.

The price you got initially was clearly a ridiculous price.

myflipflops

Nulty wrote: »

If a tv in a shop has a €100 price tag but it should have a €1000 tag, you cant just demand that they sell it to you for €100. Thats not how things work.
.

In theory (!!) i think you actually can by law. Not that it would ever work!

It doesn't count in here though. All bookmakers have a list of rules and include some form of 'palpable error' rule to include obviously wrong prices.

In this case, a +1 entered instead of -1, in others 100/1 entered instead of 10/1. I've backed a couple before. You get away with it the odd time but 9/10 times it will be voided.

callaway92

I think you could have a case hear Flipper..the fact that the bet was registered with them in the first place and you had the online reciept, it is in their records and you are well within your rights to challenge them

myflipflops

callaway92 wrote: »

I think you could have a case hear Flipper..the fact that the bet was registered with them in the first place and you had the online reciept, it is in their records and you are well within your rights to challenge them

About 500/1 to win a case but here's the place to do it:

http://www.ibas-uk.com/

Verance

myflipflops wrote: »

About 500/1 to win a case but here's the place to do it:

http://www.ibas-uk.com/

There isn't a hope in hell you'll win the case if you take it to IBAS.

Same happened me last season, got Arsenal +1 @ 2/1 in running when they were one up with 10 minutes to go. Arsenal went and won but PP had voided my bet saying it was clearly an error and it's in their rules. Spent about half an hour on live chat arguing then wrote an email complaining and they gave me a 20 euro free bet in the end. Not sure bout Bodog but you might get a freebie from them too.

If you go to IBAS, it'll take about 6 weeks, they'll side with the bookie but
Bodog might offer a free bet after that.

okidoki987

i think you actually can by law. Not that it would ever work!

Gambling debts are not legally enforceable.

As said already
Palpable error
You haven't a hope in hell of winning.

myflipflops

Verance wrote: »

If you go to IBAS, it'll take about 6 weeks, they'll side with the bookie.

They will in this case but not always.

4 times I've threatened IBAS on a bookmaker. 3 times (Boyles) they realised they would lose and re-settled in my favour.

Once (Bluesq), they told me to go ahead with the complain. I did so and IBAS ruled in my favour. It took a few weeks alright but I found them fair at least.

myflipflops

okidoki987 wrote: »

Gambling debts are not legally enforceable.
.

I know, i was referring to the example of the television with an incoreect price tag.

Verance

myflipflops wrote: »

They will in this case but not always.

4 times I've threatened IBAS on a bookmaker. 3 times (Boyles) they realised they would lose and re-settled in my favour.

Once (Bluesq), they told me to go ahead with the complain. I did so and IBAS ruled in my favour. It took a few weeks alright but I found them fair at least.

Sorry, didn't mean to say they weren't fair, just meant that they'll never side with the OP because of the palpable error rule and this was a very clear obvious error.

Kod-box

myflipflops wrote: »

They will in this case but not always.

4 times I've threatened IBAS on a bookmaker. 3 times (Boyles) they realised they would lose and re-settled in my favour.

Once (Bluesq), they told me to go ahead with the complain. I did so and IBAS ruled in my favour. It took a few weeks alright but I found them fair at least.

what were these four disputes about, if you dont mind me asking?

myflipflops

Kod-box wrote: »

what were these four disputes about, if you dont mind me asking?

All 4 athletics related and pretty much the same thing. It's my favorite gambling sport but something bookmakers don't like offering.

The ones with Boyles were them trying to pull a fast one - they had 2 different rules stating completely contadictory things on their site.

One rule said that in the event of any non runner in a market, all bets are void and a new market is formed.

The other said that all bets were all in, run or not.

They tried to implement both rules against me at the same time over the course of a weekend. When they initially refused to re-settle, i just said I'd go to IBAS and that they I would win as it was straight forward. They agreed ands re-settled to save us both the hassle of it.

Bluesq one was a similar scenario on a marathon bet. My runner withdrew, they had "no runner, rule 4 may apply' in their athletics rules but tried to not return the stake. It went to IBAS and they ruled in my favour.

Kod-box

Good stuff, thats one of the very few things ive yet to bet on, is there handy money to be made in it if you know what your at?

Kod-box

Kod-box wrote: »

Good stuff, thats one of the very few things ive yet to bet on, is there handy money to be made in it if you know what your at?

If I had a betting office you are the sort of chap I'd like as a customer. Handy money and gambling We all know making any money at all gambling is quite difficult.

Warper

Barca + 1 @ 1/1 was obviously the incorrect price. This was a blatant error on Bodog's behalf so the bet is invalid.

There are basically no laws in relation to gambling here in Ireland or in most places. If the bookie wants to cancel the bet or even not pay there is nothing you can do about it. Obviously the bookie does not want to go down this route for PR reasons but in most bookies T & C's there is a clause that where a wrong price was given that bet either becomes invalid or they will pay you on the correct price. Luckily for you it was placed online or you would be looking at ridiculous short odds - just accept the refund and move on.

myflipflops

Kod-box wrote: »

Good stuff, thats one of the very few things ive yet to bet on, is there handy money to be made in it if you know what your at?

I wouldn't say handy but the major advantage is that bookmakers only price it up a couple of times a year so in most cases, they have no real idea what they're at. Basically, scenarios like below occur 4/5 times a year.

http://www.boards.ie/vbulletin/showthread.php?t=2055391849

raheny red

You knew it was a mistake. You tried to pull a fast one. They copped it. Tough luck.

Same thing happened with me last year in Celtics, the posts could actually be on here - it's definitely on Letsbet.ie or foot.ie. Anyway, Bohs were 5/2 (or something like that) (-1) at home to Drogheda. I knew it was a silly price as the rest of the bookies were going 6/4, I think. I had a few bob on it. Bohs only managed a 1-0 win. I threw them an e-mail saying that it must have been a mistake and I wouldn't have backed it as the proper price. Got a free bet out of it in the end. Might be a sly thing to do but if they had won by two goals or more would Mr Yeats settle the bet @ 5/2 or refund stake or pay out at 6/4?

myflipflops

raheny red wrote: »

Same thing happened with me last year in Celtics, the posts could actually be on here - it's definitely on Letsbet.ie or foot.ie. Anyway, Bohs were 5/2 (or something like that) (-1) at home to Drogheda. I knew it was a silly price as the rest of the bookies were going 6/4, I think. I had a few bob on it. Bohs only managed a 1-0 win. I threw them an e-mail saying that it must have been a mistake and I wouldn't have backed it as the proper price. Got a free bet out of it in the end. Might be a sly thing to do but if they had won by two goals or more would Mr Yeats settle the bet @ 5/2 or refund stake or pay out at 6/4?

5/2 on something that is generally 6/4 elsewhere is definately not a blatant price error. I would be demanding and receiving payment on one like that.

The Barca +1 at evens when they are 2/5 to win the match straigh is a different prospect.

greendom

myflipflops wrote: »

In theory (!!) i think you actually can by law. Not that it would ever work!

.

This wouldn't work in Law either - a price tag is an invitation to treat, not an offer and shop-keeper is under no obligation to accept the €100 for the tv.

raheny red

myflipflops wrote: »

5/2 on something that is generally 6/4 elsewhere is definately not a blatant price error. I would be demanding and receiving payment on one like that.

It was 8/11 not 6/4 elsewhere, apologies.

Thread here:

http://foot.ie/threads/117941-LOI-round-13?highlight=Celtics

Nulty

greendom wrote: »

This wouldn't work in Law either - a price tag is an invitation to treat, not an offer and shop-keeper is under no obligation to accept the €100 for the tv.

Thanks, I just didn't want to revisit 3rd year business studies