Carol Nash Inefficiency

Max_Damage

Anyway, I got a policy on my Escort there just over a month ago. So far to date, I haven't received anything from them in the post. I've rang them about 4 times already where my disc and so in is, and they say they'll just send another one in the post, which I never seem to receive.

Has anyone ever had this problem with them before?

:mad:

JohnDigital

Im waiting 2 months on the policy booklet which they have run out of. But the policy itself arrived really quick. Did they double check your address when you called, sounds to me like it might be going wrong there.

Max_Damage

Yeah, got them to TRIPLE check my address, and it's correct.

<snip>

brosnadog

I changed to them only last week, the guy i spoke couldnt be more helpful. and got all the details in the post 2 days later. maybe your just unlucky.

gyppo

I was almost 3 weeks waiting for the insurance cert + disk. It took 4 phone calls to get sorted - and yes, they had my correct address, as I was already on their system.

No sign of any booklet to arrive either.

spooky donkey

I think a lot of insurance companies are like that. I had to wait 6 weeks for a no claims statment on my every day car to insure my classic with AXA, no fault of AXA they were very helpfull but Zurich left me draging my heeles for weeks. WHen my every day car expries i think ill transfer it to AXA they seem to be right on the ball.

quattro777

I took out a policy with them last week.
One phonecall and everything arrived 2 days later.

okistag

quattro777 wrote: »

I took out a policy with them last week.
One phonecall and everything arrived 2 days later.

i have been with AXA for mustbe 10 years on my everyday cars and classics, find them a total pleasure to deal with and on the ball.

Max_Damage

Seems to be hit or miss with them.

carchaeologist

I do most of my dealing with FBD,cant fault them either. Though i always call to the office and pay over the counter,i always have my cert leaving then.
When i had my bike it was with Carole nash and never had any trouble with them.

spooky donkey

carchaeologist wrote: »

I do most of my dealing with FBD,

Do FBD do classic? Never thought to check them when I got my insurance?

carchaeologist

spooky donkey wrote: »

Do FBD do classic? Never thought to check them when I got my insurance?

They do an sort of a classic policy,its more like basic 3rd party.

Axa are the boyos for the classic policy,i have to sort all mine out with them. They insure up to four cars on the same policy afaik,once you have a normal road car insured too.

Max_Damage

Well, I got my lost cert letter thing today from them. Thankfully!

2.8trooper

im quite the opposite with cn everytime i ammend the policy (add a car,driver) they send me new documents for all cars quite annoying i prob now have 40 insurance discs and certs for this year alone multiply that by 4 years with them thats a lot of wasted paperwork,but never had a problem otherwise although breakdown assist is a bit of a pain (uk switchboard) trying to explain were you are in eire to a gent of indian persuasion on the phone not easy!!!
last count i had 5 cars and 3 drivers on the one policy for 337 euro.

--amadeus--

I was with CN until I had to make a claim with them,

The initially wanted me to pay the bulk of teh repair cost for a new door on teh grounds that putting a new door on a 1968 Mercedes would be "betterment", as in it would leave the car in a better condition than before the accident :rolleyes: They also shuttled me off to thier official repair centre who basically said that repairing my car wasn't worth thier while and they wouldn't quote on it, which left me in limbo - CN demanded thier repairer do the work and he refused to even give me a price.

I eventually had to get the Ombudsman involved, CN then instantly agreed that they would pay in full and I have been with First Ireland ever since.

Max_Damage

Don't mean to dig up an old-ish thread, but they finally set out the disc the other day.... only they sent me someone else' insurance disc!

They won't be getting my money next year. :mad:

carchaeologist

:eek: Thats nuts!!

bookerboy

Shouda gone to Axa

Max_Damage

^ I will when I'm 25.

Anan1

I find Aviva good for classics, they're ready to negotiate and I got my cert & disc on the following day.

Max_Damage

Might try them next year. They might allow for some leeway for a 24yr. old then!

Have my normal car insurance with them.

carchaeologist

G.O.A.R insurance is the cheapest i reckon....

















Get Out And Run.....!:D

kasper

are there any insurance companies for classics that dont require you to have a car or van as your main driver ?

Anan1

Max_Damage wrote: »

Might try them next year. They might allow for some leeway for a 24yr. old then!

Have my normal car insurance with them.

My car's only 24 now, and it's been with them for the past two years.

unkel

kasper wrote: »

are there any insurance companies for classics that dont require you to have a car or van as your main driver ?

Yes. First Ireland suggested to me that they'd put my Porsche (daily driver) on a classic policy because I was a named driver on my wife's car!

Anan1 wrote: »

My car's only 24 now, and it's been with them for the past two years.

I think he was referring to himself being 24, not his car Anyway most 24 year old cars are considered classics but 24 year old men are still considered to be boys from an insurance point of view

kasper

i asked first ireland last week and they said only as a second policy and had to be a member of a club , with axa at the moment and my daily driver is commercial but i want to get rid of the van

Max_Damage

unkel wrote: »

but 24 year old men are still considered to be boys from an insurance point of view

A little less of that please...

unkel

kasper wrote: »

i asked first ireland last week and they said only as a second policy and had to be a member of a club

Yep, in my case the first policy was my wife's policy on her car. They did me as a second (classic) policy on my car. And yes they did insist on club membership