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Printer Issue

  • 11-04-2010 11:16am
    #1
    Flamed Diving
    Closed Accounts Posts: 6,609 ✭✭✭


    Ok, so I have a HP printer and the driver comes on a disk. I recently upgraded to Windows 7 and while the printer works, the diagnostic tool that came with the disk does not, as it only works on XP. I tried to download an update from HP, but the new one is terrible, it doesn't tell you ink levels, you cant clean the carts. The old one was great, can I get it to work on W7?

    Thanks.


Comments

  • #2
    zodac
    Registered Users, Registered Users 2 Posts: 555 ✭✭✭zodac


    Might seem obvious, but have you tried Compatibility Mode?


  • #3
    Flamed Diving
    Closed Accounts Posts: 6,609 ✭✭✭Flamed Diving


    zodac wrote: »
    Might seem obvious, but have you tried Compatibility Mode?

    Yeah, no joy.


  • #4
    zodac
    Registered Users, Registered Users 2 Posts: 555 ✭✭✭zodac


    What's the model of the printer? I'll have a look and see if I can find anything to help. :)


  • #5
    Flamed Diving
    Closed Accounts Posts: 6,609 ✭✭✭Flamed Diving


    HP Deskjet 5740

    And thanks!


  • #6
    zodac
    Registered Users, Registered Users 2 Posts: 555 ✭✭✭zodac


    Nope, no luck. :(

    I'm guessing this is the program you tried?

    If it's really important, you could try running XP Mode in Win 7, and run the diagnostic program through that.


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  • #7
    Flamed Diving
    Closed Accounts Posts: 6,609 ✭✭✭Flamed Diving


    It needs to be installed though, can I install the old program in W7 through this XP mode thing?


  • #8
    zodac
    Registered Users, Registered Users 2 Posts: 555 ✭✭✭zodac


    You should be able to. You'll need to have Win 7 Enterprise, Pro or Ultimate to use XP mode though. You can get it here.


  • #9
    Flamed Diving
    Closed Accounts Posts: 6,609 ✭✭✭Flamed Diving


    I have enterprise. i will try figure it out, and if I get lost, I shall return.


  • #10
    zodac
    Registered Users, Registered Users 2 Posts: 555 ✭✭✭zodac


    And I shall be lying in wait ready to try and help. :D


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