Need help with removing a computer virus

Tattoo_kitten

I was wondering if any one here can help me with removing a win32:malware-gen virus from my computer, my biggest problem is the virus will not let me log onto any anti-virus site to download what i need...can anybody help me?

Jen32

Hi,
Here's a link to Ad Aware...it's not an anti-virus site so you should be able to download it. Install and run it and it should do the job

http://download.cnet.com/Ad-Aware-Free-Anti-Malware/3000-8022_4-10045910.html

drunkmonkey

download this to a cd or usb drive from another computer and then run it, that should fix up the problem http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button

Not sure about the software the poster above is recommending but malware bytes anti malware i've linked to above is what you should use.

Biggins

drunkmonkey wrote: »

download this to a cd or usb drive from another computer and then run it, that should fix up the problem http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button

Not sure about the software the poster above is recommending but malware bytes anti malware i've linked to above is what you should use.

I agree. The way to go.
A one click direct link: http://fileforum.betanews.com/sendfile/1186760019/1/1270475279.4292c2db6b7f93db2b1a91cf456683f4d22d7eaf/mbam-setup.exe

cable842

try spybot google it. it should be able too help you.

if all else fails and you can;t remove the virus try this http://www.killdisk.com/ it will format your either hard drive but make sure too back your docs up.

tricky D

Head over to the Virus and Malware forum, read the "I think I have a virus" - Please Read & Try BEFORE Posting (Updated 12/02/2010) sticky and try as much of that as you can, then start a new thread having followed the sticky instructions. ASJ112 will help you as required.

Tattoo_kitten

Thanks for all the suggestions, the links provided have opened so fingers crossed they work ill get back and let you all know

Skerries

if it doesn't let you open malwarebytes try renaming it and using it in safe mode

Tattoo_kitten

tricky D wrote: »

Head over to the Virus and Malware forum, read the "I think I have a virus" - Please Read & Try BEFORE Posting (Updated 12/02/2010) sticky and try as much of that as you can, then start a new thread having followed the sticky instructions. ASJ112 will help you as required.

Ive posted the log to the link below, ive run the mbam scan and thats the log below

http://boards.ie/vbulletin/showthread.php?p=65257930#post65257930

Jen32

drunkmonkey wrote: »

download this to a cd or usb drive from another computer and then run it, that should fix up the problem http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button

Not sure about the software the poster above is recommending but malware bytes anti malware i've linked to above is what you should use.

The software i recommended is Ad Aware, which will do the job very well. I've been using it for a long time now and i've never had a problem with Spyware, Malware or anything else but then it's a matter of personal choice which software you use i suppose.

tricky D

Tattoo_kitten wrote: »

Ive posted the log to the link below, ive run the mbam scan and thats the log below

http://boards.ie/vbulletin/showthread.php?p=65257930#post65257930

Reread the instructions carefully. No good posting just the Malwarebytes log alone here.

Jen32 wrote: »

The software i recommended is Ad Aware, which will do the job very well. I've been using it for a long time now and i've never had a problem with Spyware, Malware or anything else but then it's a matter of personal choice which software you use i suppose.

Ad-aware is great but for ads only. People need anti-virus, anti-malware, anti-adware, anti-spyware and firewall. All the best recommendations are over in the Virus and Malware forum stickies.

Jen32

Ad Aware is actually an anti-spyware, anti-malware and anti rootkit application...it's not a pop-up blocker and doesn't prevent pop-up ads from websites. Microsoft included a pop-up blocker in XP Service Pack 2.
Having said that, Malwarebytes and SpyBot etc are all good at what they do but again it comes down to personal choice.

unnameduser

+1

Also try combofix

aidan_walsh

I'm going to close this down as there is a duplicate thread on the Virus Removal board.