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Memup Mediadisk fx 1tb, slow usb connection Help!

  • 02-04-2010 2:18pm
    #1
    daveman16
    Closed Accounts Posts: 68 ✭✭


    Just got a new multimedia HDD form pixmania. when connect up to my laptop I get the message "Your Device could be faster if connected to high speed USB port" I click on that info and I get a box with a list of options or USB Ports. at the top of this box it says disconnect device and connect to a port marked in bold. I have only 4 ports and I have tried them all, I keep getting the same message. Transferring files from my laptop to the HDD takes ages I have been transferring stuff for the last 24 hours and I not finished yet. can anyone please help?


Comments

  • #2
    CreepingDeath
    Closed Accounts Posts: 8,015 ✭✭✭CreepingDeath


    Does your laptop have USB 2.0 support ?
    Search for the specifications online to check.

    Or if you used a USB hub from your laptop, then the hub may not support USB 2.0.

    You might want to check the BIOS settings just to check that USB 2.0 is enabled too. It should be default, but any setting like "USB legacy support" might downgrade your USB ports to USB 1.1.


  • #3
    daveman16
    Closed Accounts Posts: 68 ✭✭daveman16


    CreepingDeath wrote: »
    Does your laptop have USB 2.0 support ?
    Search for the specifications online to check.

    Or if you used a USB hub from your laptop, then the hub may not support USB 2.0.

    You might want to check the BIOS settings just to check that USB 2.0 is enabled too. It should be default, but any setting like "USB legacy support" might downgrade your USB ports to USB 1.1.

    Yes my laptop does have USB Support It worked fine with my last External HDD. I am not using a USB hub I am pluging the usb directly into the slots in my laptop, if thats what you mean. I dont know how ch chek BIOS and I havent a clue what USB legacy support is but i am going to google it now.


  • #4
    CreepingDeath
    Closed Accounts Posts: 8,015 ✭✭✭CreepingDeath


    How large is the hard disk, and is it solely powered by the USB cable or does it have a separate power supply ?

    Once external hard disks are over a certain size, eg. 250Gb, they start getting too power hungry to run just on USB.

    It could be that your laptop isn't supplying enough power and it's in some form of reduced power saving operation.


  • #5
    daveman16
    Closed Accounts Posts: 68 ✭✭daveman16


    CreepingDeath wrote: »
    How large is the hard disk, and is it solely powered by the USB cable or does it have a separate power supply ?

    Once external hard disks are over a certain size, eg. 250Gb, they start getting too power hungry to run just on USB.

    It could be that your laptop isn't supplying enough power and it's in some form of reduced power saving operation.

    It is 1tb but it has its own power suply and it is pluged in when I am transfering data.


  • #6
    daveman16
    Closed Accounts Posts: 68 ✭✭daveman16


    I found the answer. I actually had to add one of those USB Hubs with the extra USB Ports. when connecting through that and not directly to the laptop, it worked fine.

    I cant understand why I had to do this but it worked


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  • #7
    trevally
    Registered Users, Registered Users 2 Posts: 62 ✭✭trevally


    daveman16 wrote: »
    I found the answer. I actually had to add one of those USB Hubs with the extra USB Ports. when connecting through that and not directly to the laptop, it worked fine.

    I cant understand why I had to do this but it worked

    Hi Daveman

    I just got the same unit & I am having the same trouble as you. Would you mind taking me through the steps you did to cure the problem ?
    I am using my desktop pc. Also what file format are you transferring to the HDD, divx ? or just dvd?

    Cheers


  • #8
    daveman16
    Closed Accounts Posts: 68 ✭✭daveman16


    trevally wrote: »
    Hi Daveman

    I just got the same unit & I am having the same trouble as you. Would you mind taking me through the steps you did to cure the problem ?
    I am using my desktop pc. Also what file format are you transferring to the HDD, divx ? or just dvd?

    Cheers

    All I did was as stated above. connect a USB hub you know the ones that turn one port into 4. the are easily available I have even seen them in euro general (although I am not sure this would work quality wise) I added this to one of my laptop or in you case PC and plugged the multimedia HDD into one of the extra ports that this created http://en.wikipedia.org/wiki/USB_hub

    I am only doing xvid at the moment but I think the device can cope with DVD.


  • #9
    mburke
    Registered Users, Registered Users 2 Posts: 444 ✭✭mburke


    Would you recommend the device ?


  • #10
    daveman16
    Closed Accounts Posts: 68 ✭✭daveman16


    mburke wrote: »
    Would you recommend the device ?

    The one I am using was bought in Aldi its made by tevion it was in a set of laptop accessories. that one works for me. I have tried the ones available lin euro general (pound City) they are crap and don't work.

    My guess any decent one bought for around 7 quid should do the trick.


  • #11
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,072 Mod ✭✭✭✭Aquos76


    Does this support AC3 audio, does anyone know


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  • #12
    daveman16
    Closed Accounts Posts: 68 ✭✭daveman16


    Aquos76 wrote: »
    Does this support AC3 audio, does anyone know

    I know any movie i play that has AC3 audio it works no problem. Great little gadget now that I go the transfer speed sorted, the only minor gripe I have with it is that it does not support all subtitle formats like .sub but it does support most of the others.


  • #13
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,072 Mod ✭✭✭✭Aquos76


    Ah good stuff, I've ordered 2 of these yesterday evening, I've read a few decent reviews of them ok and they seem excellent value for the money. Hopefully I wont have the speed issues as a few others have had, sure if I do, I'll try what you suggested. Thanks.


  • #14
    Spelman
    Closed Accounts Posts: 1 ✭Spelman


    Hi
    I have a Memup LX 1 TB media player and when exploring the folders, if the name of the movie/show is too long for the screen it automatically scrolls to the right so you can read the entire name. This is very useful for TV shows as often the episode number is on the end and the episodes are not always in order.
    I have just gotten a Memup FX 1 TB, but when I select a title it does not scroll over to allow me read the full text and so for many shows I do not know what episode I am watching as it is out of view.
    Does anyone know a way around this?
    Thanks.


  • #15
    daveman16
    Closed Accounts Posts: 68 ✭✭daveman16


    Spelman wrote: »
    Hi
    I have a Memup LX 1 TB media player and when exploring the folders, if the name of the movie/show is too long for the screen it automatically scrolls to the right so you can read the entire name. This is very useful for TV shows as often the episode number is on the end and the episodes are not always in order.
    I have just gotten a Memup FX 1 TB, but when I select a title it does not scroll over to allow me read the full text and so for many shows I do not know what episode I am watching as it is out of view.
    Does anyone know a way around this?
    Thanks.

    Have you tried opening the files on your computer and simply changing the nam to something shorter eg The_Sopranos_Seasion03_episide05 to Sopranos S3 E5


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