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AVG 9.0 won't update!?

  • 19-03-2010 6:49pm
    #1
    Mental Mickey
    Registered Users, Registered Users 2 Posts: 10,663 ✭✭✭✭


    Hi guys n gals:

    I have a HP Pavilion Slimline Desktop PC at home. I currently have AVG 9.0 on it. Recently, I got notification of a "licence number" for the software. When I click on the AVG Icon in the task bar at the bottom of the screen to try to update it, I get a "General Error" message with a little green square and a white X in the middle of it?

    The following is the licence number that I received: 8I-NEC00-MV7HF-BSLSR-ZRHF0-PECAD-WGM2.

    Any ideas what to do?


Comments

  • #2
    Biggins
    Banned (with Prison Access) Posts: 34,567 ✭✭✭✭Biggins


    Not sure of the error but have you tried uninstalling it, rebooting and re-installing?


  • #3
    Overheal
    Registered Users, Registered Users 2 Posts: 86,729 ✭✭✭✭Overheal


    I would reinstall it, assuming youve already got the updated license number for it.


  • #4
    Mental Mickey
    Registered Users, Registered Users 2 Posts: 10,663 ✭✭✭✭Mental Mickey


    Am trying to purchase it again to re-install it, but the secure code for my credit card ain't working!!!??? :(:mad:


  • #5
    Biggins
    Banned (with Prison Access) Posts: 34,567 ✭✭✭✭Biggins


    Mental Mickey wrote: »
    Am trying to purchase it again to re-install it, but the secure code for my credit card ain't working!!!??? :(:mad:
    Something strange there. Check your on-line banking ability for any odd purchases to be safe - just in case.

    You shouldn't have to purchase it again, contact AVG themselves for help!


  • #6
    Mental Mickey
    Registered Users, Registered Users 2 Posts: 10,663 ✭✭✭✭Mental Mickey


    Biggins wrote: »
    Something strange there. Check your on-line banking ability for any odd purchases to be safe - just in case.

    You shouldn't have to purchase it again, contact AVG themselves for help!

    Have logged the problem online, as I couldn't get through on the phone. Bloody typical!:rolleyes:


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  • #7
    Overheal
    Registered Users, Registered Users 2 Posts: 86,729 ✭✭✭✭Overheal


    AVG Free edition? Until you can figure out why your payment isnt going through. Dont leave your computer exposed.

    Next step is to call your bank and ask for your account status.


  • #8
    Mental Mickey
    Registered Users, Registered Users 2 Posts: 10,663 ✭✭✭✭Mental Mickey


    Overheal wrote: »
    AVG Free edition? Until you can figure out why your payment isnt going through. Dont leave your computer exposed.

    Next step is to call your bank and ask for your account status.

    Bank would be closed now??? Am trying to download AVG Free, but that aint working either??

    Nevermind - got it sorted. Have AVG Free downloaded.


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