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red rings help

  • 28-02-2010 1:55pm
    #1
    Registered Users, Registered Users 2 Posts: 1,896 ✭✭✭


    lads need some help, posted in the sticky but got no reply, i got the 3 rings last night, i registered my serial number with xbox and went about getting it repaired, but the site says its out of warrenty, its just over two years old, im going to ring microsoft tomorrow, few questions i have.

    i have 11 months xbox live will i still have this if i get it repaired ( i heard they wipe all memory)

    what must i send them ( obviously the xbox)

    is it worth fixing ( i heard the fix doesnt last long )

    and finally if i was to buy an elite could i transfer my account to it, i just want my account with my xbox live, not bothered about exp points.

    any tips i might not have thought of.

    thanks


Comments

  • Registered Users, Registered Users 2 Posts: 42 RunningShovel


    jap gt wrote: »
    the site says its out of warrenty, its just over two years old
    Shouldn't be, MS extended the warranty to 3 years for RROD and E74 errors.
    jap gt wrote: »
    im going to ring microsoft tomorrow
    That would be my first bit of advice, the website isn't great.
    jap gt wrote: »
    i have 11 months xbox live will i still have this if i get it repaired ( i heard they wipe all memory)

    Your Xbox LIVE subscription is tied to your Xbox LIVE account, which is stored in Microsoft's servers. This has nothing to do with your hard drive, so you should be OK. Then again, I didn't have to send them my hard drive, so I don't think it's needed for RROD fixes.
    jap gt wrote: »
    what must i send them ( obviously the xbox)
    They'll probably tell you just to send them the console, and nothing else. (No cables/hard drives etc)
    jap gt wrote: »
    is it worth fixing ( i heard the fix doesnt last long )
    Mine has lasted since last... May, I think, with no problems. What they generally do is replace the Motherboard, so you get your old case with a brand new insides :D
    jap gt wrote: »
    and finally if i was to buy an elite could i transfer my account to it, i just want my account with my xbox live, not bothered about exp points.
    As I said above, your account is stored in Microsofts servers. You should be able to use the account recovery function to get everything back, including your Gamerscore, provided you know your Windows LIVE ID and password. You should also be able to re-download any games or DLC you have paid for throught the download history function (Account > Manage Account > Download history)
    jap gt wrote: »
    any tips i might not have thought of.
    When in doubt, call support. The website is pretty much useless for support.
    jap gt wrote: »
    thanks
    You're welcome :D

    ~RS


  • Registered Users, Registered Users 2 Posts: 1,051 ✭✭✭winston82


    jap gt wrote: »
    red ring help

    put some vaseline on it. should be fine in no time


  • Registered Users, Registered Users 2 Posts: 7,368 ✭✭✭naughto


    winston82 wrote: »
    put some vaseline on it. should be fine in no time
    lol


    when i sent my xbox back they sent me anew one instead of fixing the old one and i got a free one month xbox live aswell


  • Registered Users, Registered Users 2 Posts: 5,042 ✭✭✭spooky donkey


    yes it takes about 2 weeks and you gain 4 weeks live time so you will not be at a loss for that.


  • Registered Users, Registered Users 2 Posts: 7,368 ✭✭✭naughto


    mine took 7 days including the weekend well impressed


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  • Registered Users, Registered Users 2 Posts: 808 ✭✭✭Jimbobjoeyman


    i fix xboxs if u dont mind coming up to limerick send me a pm if ur interested


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