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Sky Install Question

  • 13-02-2010 8:08pm
    #1
    Mr Moon
    Moderators, Computer Games Moderators Posts: 5,175 Mod ✭✭✭✭


    I'm getting the Sky HD installed on Monday, I have Sky+ there already, but when the installer comes out I want him to put an extra connection into the spare room to attach it to a free sat box!

    Will sky install this cable? (there's no phoneline in this room)


Comments

  • #2
    St Senan
    Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    Mr Moon wrote: »
    I'm getting the Sky HD installed on Monday, I have Sky+ there already, but when the installer comes out I want him to put an extra connection into the spare room to attach it to a free sat box!

    Will sky install this cable? (there's no phoneline in this room)

    What you want him to do is not part of what he gets paid for from his boss so i would say have some €€€€ ready when you ask him.


  • #3
    Mr Moon
    Moderators, Computer Games Moderators Posts: 5,175 Mod ✭✭✭✭Mr Moon


    When I asked the seller on the phone and said I wanted a cable put into the other room she said he would do it! It's paid for on the install???!!!


  • #4
    St Senan
    Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    Mr Moon wrote: »
    When I asked the seller on the phone and said I wanted a cable put into the other room she said he would do it! It's paid for on the install???!!!

    This Sky seller is in a call centre the installer is a sub contracter. If you are just upgrading swapping out from Sky+ to SkyHd then the installer/contractor is only paid to swap boxes. I think the seller is misleading you.
    I could be wrong but for the many years i have been installing Sky i have never came across a job where the customer gets an extra cable run to a free to air box included in a Sky digital price/ job. If you can get the installer/contractor to do this for nothing then fairplay to you. I would like to here what installers and Agents here have to say on this.


  • #5
    Wizard007
    Closed Accounts Posts: 679 ✭✭✭Wizard007


    Yeah I agree Scaller. Sometimes Mr Moon you'll be told anything to secure a sale. There is no way an extra room would be included in a price for a swap-out or multiroom upgrade.
    Ask the engineer on the day would he have the time to do it, and how much would it cost. If it is a Sky Direct order then chances are he won't have time, they're under wicked pressure to get as many jobs as possible in. If you ordered from a local agent then chances are he'll be able to fit it in or be able to call back to you.

    Let us know how it goes.


  • #6
    MYMY
    Registered Users, Registered Users 2 Posts: 9 ✭MYMY


    Just ring them and be straight that you have no phone line in the other room sky will not turn down extra money. i have sky plus and never had a phone line.


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  • #7
    Wizard007
    Closed Accounts Posts: 679 ✭✭✭Wizard007


    MYMY wrote: »
    Just ring them and be straight that you have no phone line in the other room sky will not turn down extra money. i have sky plus and never had a phone line.

    It's for a Free Sat box MYMY, he doesn't need a phone line. You don't need one for the single box you have. Also, Sky will not do multiroom without a phoneline unless you pay full package subscription on each card.


  • #8
    staker
    Closed Accounts Posts: 5,677 ✭✭✭staker


    I'd imagine there wouldn't be too many installers would do that without incurring extra costs to you OP.
    The sales person is getting paid by sale,maybe on top of a basic wage, not privy to that...


  • #9
    Wizard007
    Closed Accounts Posts: 679 ✭✭✭Wizard007


    And alot of them would promise the customer the sun moon and stars to secure that sale.


  • #10
    Mr Moon
    Moderators, Computer Games Moderators Posts: 5,175 Mod ✭✭✭✭Mr Moon


    Just an update on this for those that are interested.

    HD was installed yesterday, and I asked the installer to run a cable to my spare room, which he had no problem doing for me, now I have HD in the sitting room, Sky+ box in the bedroom and the sky box (set up as with the UK EPG) in my playroom :D


  • #11
    St Senan
    Moderators, Regional South East Moderators Posts: 3,585 Mod ✭✭✭✭St Senan


    Mr Moon wrote: »
    Just an update on this for those that are interested.

    HD was installed yesterday, and I asked the installer to run a cable to my spare room, which he had no problem doing for me, now I have HD in the sitting room, Sky+ box in the bedroom and the sky box (set up as with the UK EPG) in my playroom :D

    Thanks for the update Mr moon

    What contract company did the installer/subcontracter work for.
    Did he charge you any thing extra to connect/run cable to the Non sub box in the playroom


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  • #12
    Mr Moon
    Moderators, Computer Games Moderators Posts: 5,175 Mod ✭✭✭✭Mr Moon


    scaller wrote: »
    Thanks for the update Mr moon

    What contract company did the installer/subcontracter work for.
    Did he charge you any thing extra to connect/run cable to the Non sub box in the playroom

    He worked for Finlay!!

    No extra charge :)


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