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Just wondering did anyone else know that...

Green Gooner · 2010-02-06 17:40:19

If your Sky box happens to be faulty and you have to have it replaced, it's a 'refurbished' box you get and technically not a new one! My story, my box went faulty after 4 months and I got information they were not giving back brand new boxes, technically second hand one's, so I requested the new box and gat it. Just…

06-02-2010 5:40pm

#1

Green Gooner

Closed Accounts Posts: 148 ✭✭

Join Date: January 2010

Posts: 105

If your Sky box happens to be faulty and you have to have it replaced, it's a 'refurbished' box you get and technically not a new one!

My story, my box went faulty after 4 months and I got information they were not giving back brand new boxes, technically second hand one's, so I requested the new box and gat it.

Just wanted to let people know that.

Is this practice fair? I think its unfair that you could have bought a brand new box (which goes faulty) then practically get a secong hand one back...although tbh you would never guess.

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Comments

#2 07-02-2010 4:36pm

coylemj

Registered Users, Registered Users 2 Posts: 25,622 ✭✭✭✭

Join Date: October 2006

Posts: 25131

If they had to hand out brand new boxes every time a box broke down they would end up tossing a load of perfectly serviceable boxes in the bin and clearly this would lead to increased charges.

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