Help - Computer Infected with Spyware

Pembily

K my computer is infected - found this out cos my broadband usage is MASSIVE - boyfriend used nearly 2gb in 2 hours looking at pics on facebook!!! Problem as I am on a mobile broadband with 10gb limit at 3days into my month I am at 8gb:eek: Rang O2 and they said the system was saying there was a possibility of spyware! I use Utorrent!

I have ran my spy dr search and its "removed" some but am skeptical!!

Anti Spyware
Ad-Aware - Anti-spyware
Hijackthis - lists all installed browser add-ons, other features
SpyBot Search and Destroy - Anti Spyware
XP Anti Spy - lets you disable some built-in update and authentication features in WindowsXP
MS Windows Defender
SUPERAntiSpyware
SpywareGuard
SpywareBlaster

Which of the above (Thanks Khannie) is the best - safest? Free?

Sorry if this has been posted already kinda don't wanna spend too long online in case they work their magic again!!:mad:

Thanks

Pembily

Apologies I just found the sub forum on Malware!! Hope it works!:o

marco_polo

First off run Hijack this and post the log file up here.

Also I would downlad and run a MalwareBytesscan for starters, it is one of the best out there currently

Furthermore I would seriously consider either enabling Windows firewall if it is disabled, or install Comodo firewall as these will stop any programs from connecting to the internet without permission.

Cuddlesworth

Pembily wrote: »

I use Utorrent!

Largely ignoring what you use Utorrent for, are you aware your usage includes both uploads and downloads. So if you were to acquire a 700mb file using torrents, you might have uploaded 1.3 gigs. Which would leave 2gig of usage. I'm not really aware of any spyware/malware which does heavy downloading/uploading. Whats the point outside of being a botfarm which doesn't hold much appeal anymore for hackers.

paddykell

I downloaded AVG for free today, I think it's all right

Pembily

marco_polo wrote: »

First off run Hijack this and post the log file up here.

Also I would downlad and run a MalwareBytesscan for starters, it is one of the best out there currently

Furthermore I would seriously consider either enabling Windows firewall if it is disabled, or install Comodo firewall as these will stop any programs from connecting to the internet without permission.

Have just done that, and think its ok, usage looks ok again and computer running better!!

That is the problem, when I put Windows 7 on my laptop I had to remove my Comodo firewall and never thought to reload it - DOH!!!

Thanks will post results here!

Cuddlesworth wrote: »

Largely ignoring what you use Utorrent for, are you aware your usage includes both uploads and downloads. So if you were to acquire a 700mb file using torrents, you might have uploaded 1.3 gigs. Which would leave 2gig of usage. I'm not really aware of any spyware/malware which does heavy downloading/uploading. Whats the point outside of being a botfarm which doesn't hold much appeal anymore for hackers.

There was no Utorrent downloading going on at the time - yes possible uploading but no matter what I have downloaded before I have never had such high usage!!!

Pembily

marco_polo wrote: »

First off run Hijack this and post the log file up here.

Also I would downlad and run a MalwareBytesscan for starters, it is one of the best out there currently

Furthermore I would seriously consider either enabling Windows firewall if it is disabled, or install Comodo firewall as these will stop any programs from connecting to the internet without permission.

I am getting an error, its attached, I try and do as it says but the file is not found!! The malware has finished and fixed, just needs me to restart!!

Thanks for all this!!

Biggins

I agree with previous poster wo already mentioned the following item.

Install the free version of Malwarebytes Anti-Malware.
Brilliant free tool at finding stuff others can't.

http://www.malwarebytes.org/

...by the way, try running it in safe mode to further ensure you get everything.

gav240

yup malwarebytes is the bee's knees but if's it a very tough virus, trojan.... u might need to disable system restore aswell as run in safe mode

ajmull

Can you install and use Malwarebytes while AVG Free is running?

drunkmonkey

ajmull wrote: »

Can you install and use Malwarebytes while AVG Free is running?

Yes you can but don't run a avg scan at the same time, you might want to look at this anti virus instead of avg free, I find it very good http://www.microsoft.com/Security_Essentials/