Worst Customer Service ever!

FREEBBC

Well after loads of email from random people on UPC requesting some frequencys for analogue cable. Like what other UPC from another country have frequency lists.

here is some proof of sites linking to the frequencys!

UPC Netherlands
UPC Poland
UPC Hungary


Well i know there are frequencys all over the net for them but there old and not updated.

I think i might make a website for the analogue cable frequencys if someone contributes to me :pac:

dunworth1

FREEBBC wrote: »

Well after loads of email from random people on UPC requesting some frequencys for analogue cable. Like what other UPC from another country have frequency lists.

here is some proof of sites linking to the frequencys!

UPC Netherlands
UPC Poland
UPC Hungary


Well i know there are frequencys all over the net for them but there old and not updated.

I think i might make a website for the analogue cable frequencys if someone contributes to me :pac:

what has this got to do with customer service.

Solair

To be blatantly honest, you don't really need the frequencies.

Plug TV into cable line, and press search. The TV will find them. There are only 16 channels or so, or if you're in Cork, it only carries the 4 terrestrial channels on low band VHF.

The main cable service is provided on digital only these-days.

They deliberately do not push analogue tv anymore.

FREEBBC

dunworth1 wrote: »

what has this got to do with customer service.

well if you know the e-mail to the UPC technical department, tell me! :pac:

Solair wrote: »

To be blatantly honest, you don't really need the frequencies.

Plug TV into cable line, and press search. The TV will find them. There are only 16 channels or so, or if you're in Cork, it only carries the 4 terrestrial channels on low band VHF.

The main cable service is provided on digital only these-days.

They deliberately do not push analogue tv anymore.

Well i know if u put the cable line to the VHF TV and to get them. But i want the frequency lists because i want to make a site about it. All updated because i seen the other site called ICDG and its like 10 years old...

Different counties of Ireland have different frequency's. (Probably few channels like what Limerick have)

I will make a site if someone contributes the Frequency lists for me. I will credit their boards.ie username as they contributed it to me.

thanks

who is this

If UPC had it listed on their site, as you think they ought to, what would be the point in you making your own site just to mirror that content, in a less obvious place?

Also, although in such a scenario UPC would be very very unlikely to care, they could in theory sue you. Obviously that data isn't protected by copyright since its factual.

However, within the EU it is protected by database right, a copyright-like protection, which is far more limited

FREEBBC

who is this wrote: »

If UPC had it listed on their site, as you think they ought to, what would be the point in you making your own site just to mirror that content, in a less obvious place?

Also, although in such a scenario UPC would be very very unlikely to care, they could in theory sue you. Obviously that data isn't protected by copyright since its factual.

If UPC had the frequency lists on their site, i would not make a site then as they already got it. As i see from the UPC site, i looked every FAQ page and theres not a sight for frequency lists.

So i wanted to start my own site, just a free website thing so i can have the Analogue frequencys for UPC in every Irish county where they receive. The people who contribute the list to me will be credited by simply their forum user name on the bottom of the page.

However, within the EU it is protected by database right, a copyright-like protection, which is far more limited

Well this is for information/educational use only. Like if i see at the bottom of every UPC.ie webpage it suppost to have like "© Chorus NTL 2010" limited at the bottom of the page. Theres absolutely no way that i can be sued for posting information onto a website which people contribute the frequency list to me.

Even if i host the lists up onto the American server it has to obey the American law heres the quote

"Copyright Disclaimer, Under Section 107 of the Copyright Act 1976, allowance is made for 'fair use' for purposes such as criticism, comment, news reporting, teaching, scholarship, and research. Fair use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational or personal use tips the balance in favor of fair use."

Thats much i can say. If UPC hosts the analogue frequency lists my site won't be up.

zilog_jones

Solair wrote: »

or if you're in Cork, it only carries the 4 terrestrial channels on low band VHF.

They're on Band III ("high band"), Band I is taken up by DOCSIS internets.

http://www.boards.ie/vbulletin/showthread.php?t=2055044544
http://www.boards.ie/vbulletin/showthread.php?t=2055045831

Some of the links are dead now (redirect to Virgin Media lol), but you could look for archives if you really care.

Guy:Incognito

As Solair says , tv's tune the stations themselves nowadays. The only people it'll really be usefull for is someone with a really old tv that has somehow lost it's stations.

FREEBBC

zilog_jones wrote: »

They're on Band III ("high band"), Band I is taken up by DOCSIS internets.

http://www.boards.ie/vbulletin/showthread.php?t=2055044544
http://www.boards.ie/vbulletin/showthread.php?t=2055045831

Some of the links are dead now (redirect to Virgin Media lol), but you could look for archives if you really care.

Thanks

Is Chorus Sports replaced by another channel

You might need to update it abit! :eek:

zilog_jones

Can't edit posts after 2 days, and cba anyway

FREEBBC

zilog_jones wrote: »

Can't edit posts after 2 days, and cba anyway

ok

we sort it out via PM.

thanks.

Antenna

Stekelly wrote: »

As Solair says , tv's tune the stations themselves nowadays. The only people it'll really be usefull for is someone with a really old tv that has somehow lost it's stations.

Surely such lists would also be of use to help people sort channels in a desired order, or put names on some channels,
etc?


To their credit came across this page of the Longford cable provider:
http://www.crossan.ie/cable/cable_faq.html

providing such info on a webpage (though needs some updating - "above details are correct as of December 2007").

LONGFORD CABLE
Set-Top No.  Channel Name  Tuning Details  Frequency 
1   RTE 1    CH 05 or VHF High or VHF Band 3   176 MHz 
       
2   Network 2    CH 06 or VHF High or VHF Band 3   184 MHz 
       
3   BBC1   CH 07 or VHF High or VHF Band 3   192 MHz 
       
4   BBC2   CH 08 or VHF High or VHF Band 3   200 MHz 
       
5   UTV    CH 09 or VHF High or VHF Band 3   208 MHz 
       
6   Channel 4    CH 10 or VHF High or VHF Band 3   216 MHz 
       
7   TG-4    CH 11 or VHF High or VHF Band 3   224 MHz 
       
8   TV3    CH 91 or VHF High or VHF Band 3   240 MHz 
       
9   Eurosports   CH 02 VHF Low or VHF Band 1   56 MHz 
       
10   Sky News   CH 03 VHF Low or VHF Band 1   64 MHz 
       
11   Nickelodeon   CH 11/90 or VHF High or VHF Band 3   232 MHz 
       
12   MTV   CH 12/92 or VHF High or VHF Band 3   248 MHz 
       
13   Cbeebies / BBC3   S 23 or VHF High or VHF Band 3   320 MHz 
             
14   CBBC   S 24 or VHF High or VHF Band 3   328 MHz 
             
15   Channel 5   S 25 or VHF High or VHF Band 3   336 MHz 
             
16   ITV 2   S 26 or VHF High or VHF Band 3   344 MHz 
             
17   ITV 3   S 27 or VHF High or VHF Band 3   352 MHz 
             
18   Sky Sports News   S 28 or VHF High or VHF Band 3   360 MHz 
             
19   Setanta Sports Irl   S 29 or VHF High or VHF Band 3   368 MHz 
             
20   TCM Movies   S 30 or VHF High or VHF Band 3   376 MHz 
             
21   Sky 1   S 31 or VHF High or VHF Band 3   384 MHz 
             
22   Sky 2   S 32 or VHF High or VHF Band 3   392 MHz 
             
23   Sky 3   S 33 or VHF High or VHF Band 3   400 MHz 
             
24   National Geographic   S 34 or VHF High or VHF Band 3   408 MHz 
             
25   Wild   S 35 or VHF High or VHF Band 3   416 MHz 
             
   To be announced   S 08 or VHF High or VHF Band 3   144 MHz 
             
   To be announced   C 22 or VHF High or VHF Band 3   312 MHz 
             
   Decoder Output Channel   CH 50 or VHF High or VHF Band 3 

who is this

Sorry completely misunderstood that part of it.

But even still, I don't see there being much demand for frequencies - most tellies can tune automatically, analogue phaseout is coming up, and they shift the frequencies around which can be hard to keep track of. It seems like an awful lot of trouble tbh.

Regarding wanting them in a specific order, I have never used one that can't "semi-automate" it as well (i.e. go channel by channel, and do a automatic search, that stops when a signal is found, but can be continued until desired signal is found), or at the very least swap channel positions.

Antenna

Solair wrote: »

if you're in Cork, it only carries the 4 terrestrial channels on low band VHF.

The main cable service is provided on digital only these-days.

The four analogue cable TV frequencies on Cork Chorus/UPC cable are:
MHz Channel
176MHz RTE1
192MHz TG4
200MHz TV3
216MHz RTE2

not 'Low band VHF'
These are in Band III or 'High band VHF'