camera shipped twice

Placebo

i ordered a camera before xmas online.
got receipt/invoice via email and shipping number in a separate email.

I late inquired about the shipping as it was taking longer than expected and finally i received the camera but it was of a different order number.

recently i got a mail saying my order is shipped and i just received the same product twice.

Anyway i've only been billed once, since they have my details, can they bill me again? total price is only 114 euros. Nothing at a major 1k scale.

Run_to_da_hills

Keep your mouth shut and hope for the best.

ytpe2r5bxkn0c1

Run_to_da_hills wrote: »

Keep your mouth shut and hope for the best.

Besides being morally wrong, this is dishonest and a form of theft.

Why not contact the supplier, point out their error to them and return the camera at their expense?

Placebo

Ariella Mushy Passenger wrote: »

Besides being morally wrong, this is dishonest and a form of theft.

Why not contact the supplier, point out their error to them and return the camera at their expense?

maybe i can stop global warming while i'm at it.
its gonna be a major hassel sending that back, EVEN if they do charge me.

Paulw

Good will goes a long way.

Similar happened to me before. I did the honest thing and contacted them. But, it wasn't for a camera, just an order of memory cards. They actually told me to keep them.

If I were you, I'd drop them an email. They may really appreciate your honesty and "compensate" you.

Of course, they could always just ask you to send it back to them (at their expense).

AfterDusk

It's their mistake....so punish them and keep it

Aard

There's nothing they can do about it, short of showing up on your doorstep. I'd be pretty certain that they can't charge you for it, as you never requested it; and they can't force you to send it back (without going through court, which for a hundred quid isn't worth their while).

sogg

That happened to me before with a dvd boxset from amazon. Said nothing and gave it to a friend who was delighted! Felt a little guilty at the time but figured it'd be more hassle to return it and sure they never noticed!

monkeypants

I say do the honest thing and let them know. If they decide to leave it, grand. If they pay for you to send it back, okay.

ytpe2r5bxkn0c1

neil2304 wrote: »

It's their mistake....so punish them and keep it

Well I hope you are not punished for every mistake you make in life.

we'llallhavetea_old

keep it!! wait and see if they notice, i doubt they will!

Lex_Diamonds

Let them know. They'll just tell you to keep it.

Placebo

its a plastic toy camera, i got for my gf. Just so everything in perspective.
i dont wanna return it because i had my SLR stolen on me twice, thats over 1k. [2k in total]
Wheres my karma?
anyway i just dont want the hassel of sending it back and if they charge me, the hassel of the refund. bleh

octo

A few years back a smoothie maker arrived to my door from Amazon uk, addressed to another person of the same name in the same town.

I had expected a different order from amazon, so I accepted the delivery.

I couldn't contact my namesake. When I finally got through to a human being at amazon to explain the situation, they gave me another (UK) number to ring. I told them to ring it them selves, and that was the end of it.

Nice smoothie maker....

therewillbe

What does your MIND TELL YOU:rolleyes:? Are you feeling guilty?Can you handle the pressure of the unknown?"When will the knock come at your door,The mail from the company,The guy with dark suit and matching glasses with multiple scars:eek: .If you can live with these thoughts,Keep it.If not then contact them.You may wake up during the night all sweaty with guilt and paronia:D

jor el

To answer your question; no, they can't charge you. You didn't order it, and didn't authorise a charge. Your invoice says 1 camera, not 2. If they can prove you've received 2, then they could come after you for the camera, or the cost. You should let them know you have it, but you should not be out of pocket, or inconvenienced, by returning it. Tell them to come and collect it.

Cionád

Ariella Mushy Passenger wrote: »

Well I hope you are not punished for every mistake you make in life.

If they get punished, and suffer sufficiant financial loss, perhaps they will review their practices and improve their business.

Can't hold their hand through this stuff, it's not worth the hassle. Keep the camera, if they contact you then return it at their cost.

dudara

This is raising some foggy recollection from the back of my head re the receiving of unsolicited goods.

Obviously, you're not entitled to the goods. They're not yours and you didn't pay for them. Someone else did. You are entitled to your order.

Contact them, and offer to arrange to post them back, but at their cost. You should not be out of pocket for this one.

pixbyjohn

As prevoius posters say, email the company and tell them.
Ireland has a great record with online companies so lets keep it that way.

Stercus Accidit

Placebo wrote: »

its a plastic toy camera, i got for my gf. Just so everything in perspective.
i dont wanna return it because i had my SLR stolen on me twice, thats over 1k. [2k in total]
Wheres my karma?
anyway i just dont want the hassel of sending it back and if they charge me, the hassel of the refund. bleh

There is no such thing as karma, only assholes who steal cameras and the bull**** excuses they justify it to themselves with, like the guys who robbed you surely would have justified it to themselves, their bad karma, blah blah.

Contact the retailer, they will pay shipping, they cant charge you on a credit card or via paypal, on the credit card you can charge back or see them taken to court for theft, or fraud.

Send back the bloody camera, its not yours.

ytpe2r5bxkn0c1

Placebo wrote: »

maybe i can stop global warming while i'm at it.
its gonna be a major hassel sending that back, EVEN if they do charge me.

Firstly I simply stated my opinion on what you should do. Who mentioned global warming???

What on earth is so difficult about putting a camera in the post with a short note? If that simple operation poses a major problem then Lord help us!

alwaysadub

why'd you spend 114euro on a plastic toy camera??
Email them and tell them to get it picked back up.

blinding

Give me the camera I can live with the guilt and I am not happy under the capitalist system.

I will use the camera to photograph abusers of the capitalist system (bankers and politicians) hopefully in compromising situations.

This could be the beginning of the end for the present corruption (it cannot really be called a system)

EI111

Give it to charity. If you still feel bad, email the company, tell them they sent you an extra camera and that you want to donate it to charity but only with their consent. If they do not agree, post their reply all over the internet.

Run_to_da_hills

Ariella Mushy Passenger wrote: »

Besides being morally wrong, this is dishonest and a form of theft.

Three Hail Marys in a confession box will sort that one out.

dak

Honesty is the best policy ! I'm not trying to be negative but give it back snappy ......before you get framed !

Vic Vinegar

dak wrote: »

Honesty is the best policy ! I'm not trying to be negative but give it back snappy ......before you get framed !

I think you need to develop the humour a bit more!

dak

Bombleswizzum wrote: »

I think you need to develop the humour a bit more!

Need a bit more exposure ! I'm more focused now thanks to your comment !

monkeypants

Run_to_da_hills wrote: »

Three Hail Marys in a confession box will sort that one out.

Funniest comment yet. And true as well.

Vic Vinegar

dak wrote: »

Need a bit more exposure ! I'm more focused now thanks to your comment !

Err... damn, exhausted all the puns there i think!

tony1kenobi

Bombleswizzum wrote: »

Err... damn, exhausted all the puns there i think!

That's ok...we got the picture.

p15574

I'd let them know, but ask them to send a courier to collect it - it's major hassle to have to go out buy appropriate packaging, make a trek to the post office, queue up etc when you're not even bothered about it.

I think, though, they'll just tell you to keep it alright.

blinding

Its a cheap camera. Save the world and keep the frigging camera.

Be nice to people for a week.

I absolve you of any wrong doing.

Go in peace;)

Mr. Presentable

Placebo wrote: »

i ordered a camera before xmas online.
got receipt/invoice via email and shipping number in a separate email.

I late inquired about the shipping as it was taking longer than expected and finally i received the camera but it was of a different order number.

recently i got a mail saying my order is shipped and i just received the same product twice.

Anyway i've only been billed once, since they have my details, can they bill me again? total price is only 114 euros. Nothing at a major 1k scale.

Thay cannot bill you again. They will probably figure out where the extra camera went. You ought to do the decent thing and let them know you have it and they may collect it. This will surely be too much trouble for them in any case and you'll get to keep it.

Ultimately it is not yours as you have not paid for/been given it.

Dymo

p15574 wrote: »

it's major hassle to have to go out buy appropriate packaging, make a trek to the post office,

If they charged the OP for packaging and shipping he should charge the same for sending it back and not send it until the payment is made, just playing by their rules.

ejmaztec

...and one of the poor guys at the retailers gets accused of stealing a camera after the stock doesn't balance, and he gets the sack. He turns to drink and drugs, his wife leaves him and his kids are taken into care. All of this takes him over the edge, and armed with an AK47 that he borrowed from his drug dealer, he returns to his old employers and massacres the entire staff, before being killed in a shootout with the police.

Yeh Placebo, you keep the camera:(

Twixster

I'm looking to buy a new camera, if you fancy selling it send me a PM

Placebo

ejmaztec wrote: »

...and one of the poor guys at the retailers gets accused of stealing a camera after the stock doesn't balance, and he gets the sack. He turns to drink and drugs, his wife leaves him and his kids are taken into care. All of this takes him over the edge, and armed with an AK47 that he borrowed from his drug dealer, he returns to his old employers and massacres the entire staff, before being killed in a shootout with the police.

Yeh Placebo, you keep the camera:(

seriously.............??????


cameras a pile of ****, dont even care anymore

blinding

Take some compromising photos of some body important and release the camera to the big bad world.

ejmaztec

Placebo wrote: »

seriously.............??????

:pac:

TouchingVirus

Tell them they can arrange to have it picked up as it's a major inconvenenience to post it back to them - I can't see how considering you probably have the box and there are post offices all over the place, but anyways...

They could just tell you to keep it. I've received double goods before, I've been refunded more than I should have been and I always drop the folks an email to let them know and for some reason I always get to keep the money/goods.

Karma doesn't come into it, it's just the right thing to do

Nonoperational

Placebo wrote: »

maybe i can stop global warming while i'm at it.
its gonna be a major hassel sending that back, EVEN if they do charge me.

Jesus you must have an easy life if going to the post office for 3 minutes is such a hardship. :rolleyes:

Senna

Send them a nice long email, thanking them for the product and telling them about all the nice photos your going to take. At the end say "and i really didn't expect two, so thank you very much".
You told them, not your problem if they dont read your full email.

Chinafoot

How is posting something a major inconvenience? I'd hate to see you lot if you ever had to deal with a real hassle.

Send it back ffs.

blinding

Photograph your naughty bits and post them here;)

Thats your penance. Go in peace.

dutchcat

I think you should phone them and tell them you are still waiting on it ,you might get a third one:pac:

witnessmenow

Placebo wrote: »

i dont wanna return it because i had my SLR stolen on me twice, thats over 1k. [2k in total]
Wheres my karma?

Whats that saying, an eye for an eye leaves the whole world blind?

smelltheglove

Isnt there something about accepting goods you know are not yours???

I would let them know, most likely they will tell you to keep it, what comes around goes around, karma and all that. I had very very bad luck for a couple of years and everytime something went wrong I would always think is that because I did this or that or whatever. Now I try my best to do right by everyone, myself an d my husband found 2 phones in the same week, i followed the girl and handed hers back, he handed the one he found to the dj of the pub he was in, next day saw a post on the music forum he goes to about the phone and the owner was reunited. We havent had such bad luck, in fact everytime something happens and we think, damn cant afford that, something happens that we can, i.e. a day we have no money and low and behold we win a tenner on the lotto. (That was today)

Conscience (sp?) is a terrible thing be nice to it and it will be nice to you.

MOH

dudara wrote: »

This is raising some foggy recollection from the back of my head re the receiving of unsolicited goods.

Obviously, you're not entitled to the goods. They're not yours and you didn't pay for them. Someone else did. You are entitled to your order.

Contact them, and offer to arrange to post them back, but at their cost. You should not be out of pocket for this one.

Technically, it's yours if you say nothing and they don't come looking for it in the next six months.
Or if you notify them, they've got one month to collect it.

Cabaal

Although slighly off topic
I ordered stuff of shaving.ie and was sent the wrong stuff, I got onto them and they sent me the proper item and told me to keep the item they sent me by mistake.

Fajitas!

You're better off just getting in contact with them. They might tell you to keep it, most of the toy camera companies don't mind, considering the HUGE markup they're making.

At most, it'll be a quick trip to the post office.

And think of it this way - If you ever want to order from them again, you won't have to worry about them being dicks about it because you got a free camera the last time.