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Dell Warrenty

Raisin · 2010-01-11 18:23:20

I recieved a Dell Vostro 1720 as a xmas pressie, it has a collect and return warrenty. The laptop does not charge, it will only operate in AC power this has been the case since the day I got it? Has anybody else had similar experiences? I have been in contact with Dell who sent me out a new lead which did not work. They…

11-01-2010 6:23pm

#1

Raisin

Closed Accounts Posts: 1 ✭

Join Date: January 2010

Posts: 0

I recieved a Dell Vostro 1720 as a xmas pressie, it has a collect and return warrenty. The laptop does not charge, it will only operate in AC power this has been the case since the day I got it? Has anybody else had similar experiences?

I have been in contact with Dell who sent me out a new lead which did not work. They now want to take my laptop to some depot to test it, which means I will be without it for ten working days effectively two bloody weeks, I think this is unacceptable, does this violate my consumer rights????

I am a first time Dell user and am extremely annoyed at the level of service given

Any advise?

0