Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Packages for new and existing customers

  • 08-01-2010 12:36am
    #1
    Guy:Incognito
    Registered Users, Registered Users 2 Posts: 38,247 ✭✭✭✭


    Has anyone been on to UPC to get the new customer packages applied to an existing account? My last bill was €111 last month for basic Broadband, Phone , Digital max pack with the DVR and 2 extra boxes.

    On there new customer offers they have a package for €95 which gives digital max with HD, Phone with anytime world, 15mb broadband and SKy Sports, which is a far better package (even when I add the 2 extra boxes). Idealy I'd like to just switch to it but if they wont do it I'll cancel altogether and reapply.


Comments

  • #2
    Fresh Pots
    Closed Accounts Posts: 4,234 ✭✭✭Fresh Pots


    Stekelly wrote: »
    Has anyone been on to UPC to get the new customer packages applied to an existing account? My last bill was €111 last month for basic Broadband, Phone , Digital max pack with the DVR and 2 extra boxes.

    On there new customer offers they have a package for €95 which gives digital max with HD, Phone with anytime world, 15mb broadband and SKy Sports, which is a far better package (even when I add the 2 extra boxes). Idealy I'd like to just switch to it but if they wont do it I'll cancel altogether and reapply.
    From reading this thread it seems it depends a lot on who you get through to. I'd say ring up and ask to switch and if they say no ask to speak to their loyalty team.


Advertisement