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Problem after startup

  • 05-01-2010 4:33pm
    #1
    liam12989
    Registered Users, Registered Users 2 Posts: 545 ✭✭✭


    i have a dell inspiron 1501.it froze on my before xmas so i turned it off and den back on.i started it in safe mode.after shuting down safe ode and restarting normally just a black screen comes up after the welcome message.all you can see is the cursor


Comments

  • #2
    chrism2007
    Closed Accounts Posts: 371 ✭✭chrism2007


    personally id take whatever you want off it in safe mode and reinstall windows


  • #3
    samhail
    Registered Users, Registered Users 2 Posts: 2,699 ✭✭✭samhail


    always a good solution to work out bugs (i did 2 machines over xmas)
    what ver of windows, did you install any new hardware or software


  • #4
    liam12989
    Registered Users, Registered Users 2 Posts: 545 ✭✭✭liam12989


    its vista and no i didnt


  • #5
    samhail
    Registered Users, Registered Users 2 Posts: 2,699 ✭✭✭samhail


    might have been an automatic windows update and its incompatable with some hardware on your machine.
    i would try in safe mode going into the system devices and see if any of the devices have errors on them.
    you could consider doing a system restore to before it crashed (if system restore is enabled... or even available in vista)


  • #6
    liam12989
    Registered Users, Registered Users 2 Posts: 545 ✭✭✭liam12989


    could u give me a step by step guide please....sorry for my ignorance..... and thanks for ur help


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  • #7
    danjo-xx
    Registered Users, Registered Users 2 Posts: 5,395 ✭✭✭danjo-xx


    Sounds like what happened me two weeks ago with XP, black wall of death, I went into Safe mode>system restore and that sorted it out, discovered later it was a windows update that caused it, so now I only apply windows updates about a week after getting them.


  • #8
    samhail
    Registered Users, Registered Users 2 Posts: 2,699 ✭✭✭samhail


    did you figure this out ?

    log into safe mode
    take a backup of all the files you can/want
    start system restore, start all programs, accessories, system tools(i think), system restore.
    pick a date that available to be restored.

    check out google if you need more precise results...

    I wonder if you try to do another system restore from safe mode might it fix it up *ponders*


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